Motel le Charentais

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Motel le Charentais

Exterior
Exterior
Exterior
Suite, Kitchenette (River Side View) | Desk, free WiFi
Chalet, 2 Bedrooms | Living area

Reviews

5.2 out of 10

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Pool
    Pool
  • Laundry
    Laundry
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included

Explore the area

Map
13325 route Marie-Victorin, Sorel-Tracy, QC, J3P 5N3
  • Saint-Ignace-de-Loyola Ferry
    11 min drive
  • Statera, The 104th Island
    11 min drive
  • Parc Regard-sur-le-fleuve
    11 min drive

Room options

Chalet, 2 Bedrooms

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Kitchenette

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Suite, Kitchenette (River Side View)

  • River view
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Double Bed

  • River view
  • Sleeps 2
  • 1 Double Bed

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Motel le Charentais

Pet-friendly motel connected to a shopping centre in Sorel-Tracy with free parking
A seasonal outdoor pool, dry cleaning and laundry facilities are available at this motel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a garden and a picnic area are on-site.
Motel le Charentais offers 27 air-conditioned accommodations, with free toiletries. This accommodation has kitchenettes with fridges. Bathrooms include baths or showers.

This Sorel-Tracy motel provides complimentary wireless Internet access. Televisions come with cable channels. Housekeeping is offered on a daily basis and hairdryers can be requested.

Recreational amenities at the motel include a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

With your stay at Motel le Charentais, you're connected to a shopping centre and just a quick walk from Saint Lawrence River. Enjoy features like free WiFi in public areas and free self-parking, plus dry cleaning service.
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include laundry facilities, multilingual staff and a terrace
  • Steps from Saint Lawrence River and 11 minutes by car from Saint-Ignace-de-Loyola Ferry
  • Pets welcome for a fee
As a guest of Motel le Charentais, you'll find a seasonal outdoor pool, a terrace, and a vending machine. Public spaces have free WiFi. Motel le Charentais also features multilingual staff, a garden, and a picnic area. Self parking is free.

Smoking is allowed in designated areas at this Sorel-Tracy motel.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Family friendly

  • In-room kitchenette
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • On a river
  • Picnic area
  • Terrace

More

  • Designated smoking areas

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom

Entertainment

  • Cable channels

Food and drink

  • Kitchenette
  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 10 per accommodation, per night
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 10 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival.
Property Registration Number 581582, 2024-09-25

We should mention

  • The seasonal pool will open in July and close in September.

Property is also known as

Motel Charentais Sorel-Tracy
Motel Charentais
Charentais Sorel-Tracy
Motel le Charentais Motel
Motel le Charentais Sorel-Tracy
Motel le Charentais Motel Sorel-Tracy

Motel le Charentais Reviews

Reviews

5.2
Rating 10 - Excellent. 24 out of 237 reviews" "
Rating 8 - Good. 52 out of 237 reviews" "
Rating 6 - Okay. 44 out of 237 reviews" "
Rating 4 - Poor. 38 out of 237 reviews" "
Rating 2 - Terrible. 79 out of 237 reviews" "

5.6/10

Cleanliness

6.2/10

Staff & service

5.2/10

Amenities

5.0/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Terrible

Simon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Geneviève

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Belle emplacement sur le bord du fleuve. Chambre vieillot mais propre et confortable. Belle piscine et tranquille.
Stayed 1 night in Aug 2024

4/10 Poor

Cayleigh

Travelled with family
Disliked: Amenities, property conditions & facilities
Unfortunately I would not stay here again. The property is tired and not kept up. We arrived after 4pm and they were still cleaning our room, so we had to wait and then the floor was wet when we got in. Key jammed in the door, room smelled of smoke, pool is so murky you can’t see the bottom and has weeds growing around the sides. You can hardly get in the gate to the pool because it is so overgrown. I don’t mind the dated decor- that is as expected- but the general sense of dilapidation- and the smoke smell- left me googling to see if there were any other hotels we could move to.
Stayed 1 night in Aug 2024

6/10 Okay

Lynn

Liked: Room comfort
Disliked: Property conditions & facilities
Needs TLC.
We had read prior reviews of the motel before booking it, so we had an idea what to expect. The motel in general, including the room, is rundown, and is in need of a lot of TLC. Quite outdated.It does allow dogs, which is why we chose it. In the Hotels.com website that we booked through, it stated the room had a kitchenette,but we were told, no, the room does not. The neighborhood surrounding the motel is very nice, with lovely, well-kept homes and gardens, so we enjoyed walking the dog around there.
Stayed 1 night in Aug 2024

10/10 Excellent

Joana Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall experience is great considering the price. The owners are very welcoming and helpful. The place looks a bit old fashioned but what I love best is the hospitality , feel safe that I can sleep good at night because of the nice neighbourhood. There is a clean and nice swimming pool available and the lake view is amazing!
Stayed 1 night in Aug 2024

2/10 Terrible

Bonnie

Travelled with group
Disliked: Staff & service, property conditions & facilities
The window was broken. The bathroom had no door and in place a filthy fabric curtain. There was filth and mould under the bathroom sink. The shampoo had already been used. And the facility was generally very poorly maintained. I would never recommend this, in fact, believe I should receive a refund
Stayed 1 night in Aug 2024

10/10 Excellent

LIANG, Calgary

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners of the motel are a couple and they are very nice, kind, helpful. The motel is located very well. It is just on the bank of the Lourence river and has beautiful views. It is good option of accommodation between Montreal and quebec City. It is recommended.
Stayed 1 night in Aug 2024

4/10 Poor

Stephan

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Service was difficult and slow. The kitchen stove was dirty. The wall are not sound proof at all you can hear people talking in other room.
Stayed 2 nights in Nov 2023

4/10 Poor

Benjamin

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

2/10 Terrible

Carole

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
We found a dirty sock next to the bed. Shower curtain had black mold at the bottom. Lamp shade had stains, A/C was dirty, shower wall had some hair. Spiders webs at the door and in side of the room ceiling. Bedroom curtains were barely holding on. It must have been a nice place years ago. Can barely see the motel from the road , when you see the sign you think it’s close for a long time
Stayed 1 night in Sep 2023

2/10 Terrible

Bikash

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was not cleaned for a very long time and it is full of cobwebs, spiders, flies, and more. The floor and tables were covered in dust and the water smelled bad. There were no amenities; no towels, barely any soap, nothing. The bed is creaky and on rolling wheels which causes it to move. The windowsills are full of dead flies and further cobwebs. Everyone that was in the motel all seemed to be crazy. The only good thing is that the owner tried his best and was respectful. Outside View was nice and quiet.
Stayed 2 nights in Sep 2023

2/10 Terrible

FALGUNKUMAR

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I won't recommend this Motel, We are booked for 4 people and they provided only 1 towel. Cat hairs on bed. Expedia please don't consider this Motel as Family Friendly.

8/10 Good

robert

Liked: Cleanliness
Disliked: Property conditions & facilities
bathroom floor has one foot square hole with missing tiles , 2 inches deep
Stayed 1 night in Aug 2023

2/10 Terrible

hugues

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

4/10 Poor

Peter

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

4/10 Poor

jomon

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not worth for the money
Stayed 1 night in Aug 2023

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

2/10 Terrible

Sarah

Disliked: Cleanliness, staff & service, property conditions & facilities
The check in office smelled of cat urine, several stray cats wandering around, two large loose dogs. Leaking faucet which left the only towel soaking wet, cobwebs and bugs throughout. I was in the room less than an hour before I had bugs crawling on me so I decided I could not sleep there and was denied any refund and was only spoken to through a door.
Stayed 1 night in Aug 2023

2/10 Terrible

Choonho

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was not cleaned(hair and dirty spot were still there) and the light of toilet was gone. I explained the above and thus asked the owner to refund. But he gave me its half only. It was nightmare. I do not recommend this motel at all. Never, ever.
Stayed 1 night in Aug 2023

2/10 Terrible

Hugh, North York

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
You get what you pay for, sometimes less. Some rooms were in worse shape than others but all needed repairs and cleaning. With a lot of work and better services this could deliver as advertised. As is, it is not worth it at any price. First room had missing screen in outer door, sticking inner door, missing tiles in floor and ceiling, lots of bugs and cobwebs inside, missing lighbulbs. Towels were delivered eventually after multiple requests. Did come with left behind dirty clothes from a previous occupant as a bonus. The person working there was nice, and there were lots of cats around. Good view of the river from nearby, but not pleasant, nor sanitary, nor safe in the rooms and on the property.
Stayed 1 night in Jul 2023

2/10 Terrible

Scott

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
Very dirty room, bed had not been changed, yellow spots on the sheets and hair on the pillow case. Most lights inside the room and power outlets did not work. Could not even get a key to our room as they had lost the key so the person at the frojt desk had to open the door with a master key and needed to be contacted to come lock it and open it upon our return. Would avoid at all costs.
Stayed 1 night in Jul 2023

2/10 Terrible

Sina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023

2/10 Terrible

Mai

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
DO NOT UNDER ANY CIRCUMSTANCES STAY HERE. Booked this motel as we were attending an event nearby and options are limited. Other reviews were so so. Went into it knowing that. But it was BEYOND your worst nightmare. Arrived to check in and there were a group of "guests"? standing around outside the office. Was given a room and went to check it out. Upon inspection there was a great deal of dust everywhere including on the bedding. THEN .. proceeded to check the bathroom..there was a pile of actual dried up cat feces in the tub!!! Went to the office and advised we would like our money back and would not be staying. The female manager? was rude, became quite angry almost physically assaulted. Refused refund and advised "it was not her fault" the room was not cleaned? I truly would not have ever envisioned this scenario. After much debate we chose to leave as we felt unsafe as the other people that had been standing around were also threatening. This motel should not even be in business!!!
Stayed 1 night in Jul 2023

4/10 Poor

Varuna

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was not very clean
Stayed 1 night in Jul 2023

2/10 Terrible

Joanne

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
It was disgusting! There was black mould in the bathtub, feces on the toilet…demanded my money back…to Orbitz…you should not post this place on your site…do not stay here at all!
Stayed 1 night in Jul 2023