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Hotel Victoria

4.0 star property

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Front of property
Egyptian cotton sheets, premium bedding, free minibar items
Front of property
Superior Suite, Lake View | Egyptian cotton sheets, premium bedding, free minibar items

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Bar
  • Pool
  • Breakfast included
  • 24/7 front desk
  • Pet-friendly

Explore the area

Map
Route de Caux 16, Montreux, 1823
  • Swiss National Audiovisual Museum
    ‪5 min drive‬
  • Montreux Christmas Market
    ‪5 min drive‬
  • Ski Lift Caux
    ‪6 min drive‬
  • Sion (SIR)
    ‪50 min drive‬

Room options

View all photos for Junior Suite, Lake View

Junior Suite, Lake View | Egyptian cotton sheets, premium bedding, free minibar items

Junior Suite, Lake View

  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Double Room, Lake View

Standard Double Room, Lake View | Egyptian cotton sheets, premium bedding, free minibar items

Standard Double Room, Lake View

  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, Lake View

Apartment, Lake View | Egyptian cotton sheets, premium bedding, free minibar items

Apartment, Lake View

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Double Room, Mountain View

Standard Double Room, Mountain View | Egyptian cotton sheets, premium bedding, free minibar items

Standard Double Room, Mountain View

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room, Lake View

Standard Single Room, Lake View | Egyptian cotton sheets, premium bedding, free minibar items

Standard Single Room, Lake View

  • 17 sq m
  • Lake view
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Deluxe Double Room, Lake View

Deluxe Double Room, Lake View | Egyptian cotton sheets, premium bedding, free minibar items

Deluxe Double Room, Lake View

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, Lake View

Superior Suite, Lake View | Egyptian cotton sheets, premium bedding, free minibar items

Superior Suite, Lake View

  • 80 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room | Egyptian cotton sheets, premium bedding, free minibar items

Superior Double Room

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

MONA Ex-Eurotel

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (1006)
The price is CHF 219
for 1 room
includes taxes & fees
7 Mar - 8 Mar
MONA Ex-Eurotel

About this property

Hotel Victoria

Family-friendly hotel connected to a railway/underground station in Montreux with a full-service spa
A full-service spa, an outdoor pool and a restaurant are available at this hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free valet parking and a free manager's reception. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Hotel Victoria offers 53 accommodations with minibars (stocked with some free items) and a safe. This individually decorated and furnished accommodation has separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. LED televisions are featured in guestrooms. Bathrooms include baths or showers, bathrobes, slippers and designer toiletries.

This Montreux hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, computer monitors and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna and a steam room. The spa is open daily.
With your stay at Hotel Victoria, you'll be connected to a railway/underground station and within walking distance of Gruyère Pays-d'Enhaut Regional Nature Park. Enjoy features like free breakfast, free WiFi in public areas and free valet parking. Some of the pet-friendly amenities that this property offers include food and water bowls and litter trays.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the outdoor pool
  • Treat yourself to hot stone massages or manicures and pedicures at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes tennis courts, mini golf and hiking/biking trails
  • Just a 4-minute drive from Gruyère Pays-d'Enhaut Regional Nature Park and a few minutes from Swiss National Audiovisual Museum
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls and litter trays
Hotel Victoria offers its guests a full-service spa, an outdoor pool, and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre, 5 meeting rooms, and coworking spaces are available. Event space at this hotel measures 2196 square feet (204 square metres) and includes a conference centre. A library, a terrace, and a vending machine are also featured at the family-friendly Hotel Victoria. Free valet parking is available.

Smoking is allowed in designated areas at this 4-star Montreux hotel.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
Hotel Victoria has a restaurant on site.

Awards and affiliations

The property is a member of Relais & Chateaux.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free secured, uncovered valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Children's pool
  • Ecotours
  • Fishing
  • Full-service spa
  • Golf
  • Hiking/biking trails
  • Library
  • Mini golf
  • Mountain biking
  • Outdoor pool
  • Private wine tours
  • Tennis
  • TV in common areas
  • Vineyard
  • Winery release events

Family friendly

  • Art supplies
  • Baby bath
  • Baby toys
  • Babysitting (surcharge)
  • Changing table
  • Children's games
  • Children's pool
  • Children's toys
  • Highchair
  • Mini golf
  • Musical instrument
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre (2,196 square foot of space)
  • Coworking space

Outdoors

  • Garden
  • In the mountains
  • Terrace
  • Vineyard

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (110 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Bidet
  • Children's slippers
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LED TV

Food and drink

  • Champagne service
  • Chef service
  • Free bottled water
  • Free minibar (limited items)
  • Meal delivery service
  • Restaurant dining guides

More

  • Computer monitor
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Printer
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CHF 30 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls and litter trays are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 50.0 per day.
  • Cots (infant beds) are available for CHF 30.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 7.00 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 30 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CHF 30.0 per day
  • Rollaway bed fee: CHF 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open on 01 May and close on 31 October.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Victoria Montreux
Hotel Victoria Montreux
Hotel Victoria Hotel
Hotel Victoria Montreux
Hotel Victoria Hotel Montreux

Hotel Victoria Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 17 out of 23 reviews
Rating 8 - Good. 5 out of 23 reviews
Rating 6 - Okay. 0 out of 23 reviews
Rating 4 - Poor. 0 out of 23 reviews
Rating 2 - Terrible. 1 out of 23 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

7.2/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

George

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Leif

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We felt like we were movie stars being pampered in luxury with an excellent staff and amenities. A classic luxury palace. We are really backpackers treating ourselves to a couple of great days at The Victoria. Impeccable service. Awesome place. Great staff!
Stayed 2 nights in Sep 2024

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility and view were amazing.
Stayed 1 night in Aug 2024

10/10 Excellent

dina

Stayed 1 night in Jul 2024

2/10 Terrible

Miss

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room wasn’t cleaned on several occasions and I had to notify them daily to clean my room. There was dust and food crumbs, etc on the furniture, hair in the bathroom, dirty soap in the sink, etc. I asked to speak to the manager(who is also the hotel owner) twice about the issue with cleanliness and she refused to see me claiming she was “busy.” Meanwhile, she was constantly around the hotel giving me death stares as if to say “How dare you complain.” Her total disregard about this issue speaks volumes about the staff’s attitude to customer satisfaction. It’s ironical that on the hotel site she claims her family will give you a warm welcome yet could not be bothered to speak to a paying customer about the issues I was having with cleaning. Staff in general (restaurant staff) are very snobby and choose and pick who to serve with respect. Restaurant staff (males) are extremely aggressive especially the Maitre De (not the thin tall one - the thin tall Maitre De is very agreeable) policing guests were to sit often refusing us tables. Whilst the female restaurant staff are friendly, one of them stopped me from opening a bottle of water on the terrace as they “were closed” and ordered me to go into the breakfast bar to use an already opened bottle. Very bizarre attitude. The reception staff were very lovely and kind. The chef is also very good. He makes the best madeleines. However, due to the aggressive nature of the male restaurant staff, I never had dinner at the hotel.
Stayed 8 nights in Jul 2024

10/10 Excellent

Vippin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Michael

Stayed 2 nights in Jun 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovley
Lovley hotel - just what you should expect at this end of the price range.

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
this hotel is performing a service and a quality which is nowadays hard to find
Stayed 1 night in Aug 2024

8/10 Good

Yannick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Frederique

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kennen Sie dieses Gefühl, dass es doch so sein sollte, wie in den „alten Filmen“. So schön. So romantisch…. Hier erfüllt sich diese Sehnsucht, mit den Annehmlichkeiten der Moderne. Wir sind gerne eingetaucht.
Stayed 2 nights in Jun 2024

8/10 Good

Damien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful view
The hotel is a bit away from Montreux city center, but easily reachable via the train or the funicular. As it is located high on a hill, you can enjoy a wonderful view over the lake, particularly when wandering in the nice garden of the hotel. Service is perfect, room are old-style but comfortable and very clean. Just be aware that there is no double bed, only two single ones close to each other. Only the choice of the breakfast buffet could be improved, otherwise everything was perfect.
Stayed 3 nights in May 2024

10/10 Excellent

Walter und Marita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024