6/10 Okay
Jodie
Travelled with partner
8 Oct 2024
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 years ago with positive results. Thought it would be okay to stay this time. Stayed in the dated room that had had a basic upgrade to a poor standard. Bed was good, a second pillow would be nice, linen and towels were in very good condition, thank you. Attention to detail for cleaning would benefit. Beer bottles and cigarette butts were left from previous customer on back porch table. Informed reception - he rolled his eyes. Rubbish was removed upon our return however table wasn’t wiped down.
Restaurant presents well. Lighting in tree was great - saw a possum. Service and food was poor. 25 minute wait between my meal being served and my husbands meal being served with no communication from wait staff, when his meal did arrive, the steak was rare not medium, drowned in gravy and tough to chew, not representing the $49 price-tag. Not apposed to paying city prices providing the quality is there.
Overall experience was poor for the price.
Convenient to town centre. Pools were accessible and pleasant some extra cleaning and gardening would upgrade the experience (the bindis in the grass- with bare feet are not fun). Courtesy swim towel offered by reception was damp when collected. Property has potential, needs stronger management. We stayed at the other end of town August 2023, where I got superior facilities and service for the same price there. I will not stay ant the Artesian Spa motel again.
Jodie
Stayed 3 nights in Oct 2024