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Eden Hotel& Spa

4.5 star property

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Photo gallery for Eden Hotel& Spa

Suite, Balcony, City View | Minibar, in-room safe, desk, blackout curtains
Suite, Balcony, City View | Minibar, in-room safe, desk, blackout curtains
Point of interest
Point of interest
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Breakfast included
  • Gym
  • Room service
  • Spa

Explore the area

Map
Konak 18, Mostar, HNK, 88000
  • Old Bridge Area of the Old City of Mostar
    ‪6 min walk‬
  • Koski Mehmed Pasha Mosque
    ‪6 min walk‬
  • Tepa Vegetable Market
    ‪6 min walk‬
  • Mostar (OMO-Mostar Intl.)
    ‪11 min drive‬

Room options

View all photos for Suite, Balcony, City View

Suite, Balcony, City View | Terrace/patio

Suite, Balcony, City View

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Double or Twin Room, Balcony

Deluxe Double or Twin Room, Balcony | Minibar, in-room safe, desk, blackout curtains

Deluxe Double or Twin Room, Balcony

  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | Minibar, in-room safe, desk, blackout curtains

Classic Double or Twin Room

  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Single Room

Single Room | Minibar, in-room safe, desk, blackout curtains

Single Room

  • Sleeps 1
  • 1 King Bed

View all photos for Superior Twin Room, Balcony

Superior Twin Room, Balcony | Minibar, in-room safe, desk, blackout curtains

Superior Twin Room, Balcony

  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for Triple Room, Multiple Beds, Balcony, City View

Triple Room, Multiple Beds, Balcony, City View | Minibar, in-room safe, desk, blackout curtains

Triple Room, Multiple Beds, Balcony, City View

  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

Similar properties

Living area

Ha Hotel Mostar

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, (31)
The price is CHF 70
for 1 room
includes taxes & fees
7 Mar - 8 Mar
Ha Hotel Mostar

About this property

Eden Hotel& Spa

Luxury hotel with full-service spa and free breakfast
Along with a full-service spa, this hotel has a restaurant and a fitness centre. Free buffet breakfast, free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a poolside bar and a sauna are on-site.
Eden Hotel& Spa offers 49 air-conditioned accommodations with minibars and a safe. Smart televisions come with satellite channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna, a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Eden Beauty Centar has couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
During your stay at Eden Hotel& Spa, you're just a quick walk from Old Bridge Area of the Old City of Mostar. Features include free breakfast, free WiFi in public areas and free valet parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Take a swim in the seasonal outdoor pool
  • Treat yourself to aromatherapy, deep-tissue massages or body treatments at Eden Beauty Centar
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Within a 10-minute walk of Koski Mehmed Pasha Mosque and Muslibegovic House
  • Airport shuttle service available for a fee
Eden Hotel& Spa offers its guests a full-service spa, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A seasonal outdoor pool, spa services, and a terrace are also featured at the luxury Eden Hotel& Spa. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4.5-star Mostar hotel.

Guests are served a free buffet breakfast daily from 7:30 AM to 10:00 AM.
On-site venue – This restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

Bosnian, Croatian, English, French, German, Italian, Serbian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Smart TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 21 January to 08 March:
  • Swimming pool
  • Water park

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 120 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Eden Hotel& Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open on 03 March and close on 03 January.
  • Pool access available from 10:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Eden Hotel Mostar
Eden Mostar
Eden Hotel& Spa Hotel
Eden Hotel& Spa Mostar
Eden Hotel& Spa Hotel Mostar

Eden Hotel& Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 54 out of 94 reviews
Rating 8 - Good. 23 out of 94 reviews
Rating 6 - Okay. 12 out of 94 reviews
Rating 4 - Poor. 3 out of 94 reviews
Rating 2 - Terrible. 2 out of 94 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
My husband and I travel quite often. This being said, as a 4 star standing hotel, we were disappointed with the room. The first 3 floors look remodeled, but beyond (4th through 6th) the carpets were worn, there were patched up holes throughout the room, the trash had not been emptied prior to our arrival and there was a distinct smell coming from the bathroom. It was a disappointment considering the standard. Yes, the location is perfect with a 10 minute walk to the Old Bridge but please note that there is a steep hill to walk up and down. For younger patrons this is no big deal but would have been nice to know prior to booking because of mobility issues associated with my mother (their parking lot is a big hill as well).
Stayed 2 nights in Nov 2024

6/10 Okay

Jessica

Stayed 1 night in Sep 2024

4/10 Poor

Valentina

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Shower bath not clean and not working properly.
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Stayed 1 night in Aug 2024

6/10 Okay

Alan, Oakland

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Hotel is located on edge of town, but according to google, 6 minute walk to bridge. We had a large suite on top floor on corner, with balconies on both sides. Great views. Restaurant food is quite good. Room is comfortable and well lit. Parking on hotel property in front - safe and convenient. I would consider this a 5* physical facility. BUT I would never stay here again and I would warn anyone else against doing so. Some of the staff staff here are consistently the worst I have ever experienced. The girl who checked us in was unfriendly, unhelpful, did the absolute minimum, hated answering questions (and did so badly) and was basically useless. (And then she apparently complained to colleagues that my wife was asking questions and expecting answers.) The "muscle" (a large beefy guy who did physical stuff like helping with our luggage, driving the hotel car and adjusting the patio umbrellas) tried to scam my wife with some shady scheme to buy cherries from his buddy. When we asked for more toilet paper, the maid came by, left us 2 rolls (and took the unfinished one!) and some fresh towels, and never came back to clean the room, even though I left a "clean this room" tag on the door. We requested a 2'nd room card, which every other hotel gives us - generally they see how many people are checking in and give us that number of cards. The girl at the desk said that she couldn't do it and to ask in the morning. I asked in the morning and was initially refused. ...
Stayed 2 nights in May 2024

2/10 Terrible

Tara

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible property, avoid at all costs. Room was filthy, hallways filled with dirty couches, dust and dead bugs, shower appalling. Canceled one night and management refuses to respond to Expedia about refund. All around 0/10
Stayed 2 nights in Jul 2024

6/10 Okay

Mikael

Disliked: Cleanliness
Place is what it is
Checked in, 1st assigned room, was dirty and wasnt cleaned up. So we went back down tolobby to get a room that was ready/cleaned. Breakfast was not the best. Dont expect much
Stayed 1 night in Jun 2024

8/10 Good

Darshana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Located in a very convenient place, it's walking distance to Old Bridge and the city. The room is spacious, clean, and comfortable. Room amenities were minimal; they did not provide a water kettle or tea/coffee in the room.
Stayed 1 night in May 2024

8/10 Good

Said

Liked: Cleanliness, staff & service, room comfort
Nice place.
Nice place. Very spacious room. Smelled nice when we checked in. Second day as they were cleaning, there was an unpleasant odour to the room and hallway. Breakfast options were limited but sufficient.
Stayed 1 night in May 2024

6/10 Okay

Elizabeth

Liked: Staff & service
Stayed 1 night in Oct 2023

8/10 Good

Rachel

Stayed 2 nights in Aug 2023

10/10 Excellent

Sasa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Eden Hotel was beautiful. The room that we had was spacious and it had an amazing terrace that overlooked the city. The staff was very friendly and the room was clean. Included parking was very convenient.
Stayed 1 night in Jul 2023

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms at this hotel were very nice and modern. The beds were very comfortable and I have to say we had the best night sleep in the two weeks we had been traveling around the area! We also had an amazing view of the city and the staff was very kind and helpful. One thing to note is that the entrance to the hotel was complicated. Our GPS didn't give great directions of the area and we ended up circling behind the hotel through very narrow, steep streets. And while the hotel is not far from Stari Most, the path there wasn't very well lit or we might have walked there in the evening. Also, when we checked out we learned that there was a mini bar we could have used. Look for it as it is well hidden!
Stayed 1 night in Jul 2023

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Mitja

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for decent price
Very nice hotel a bit out of city center. Spacious rooms, good bed, breakfast is basic but good. Friendly and serving staff.
Stayed 1 night in Jun 2023

4/10 Poor

Irfan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

Farah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location to the bridge was great. It was a bit of a walk b/c it was downhill and then uphill very doable. The staff was helpful. Room was very clean and we had a very comfortable stay. The heated floors in the bathroom was great!

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel with view, pool and sauna
Stayed 3 nights in Apr 2023

10/10 Excellent

Danilo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and staff.
Stayed 1 night in Aug 2022

10/10 Excellent

Samuel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Got upgraded to an absolutely stunning room. Even without the upgrade, for the price we paid this place is absolutely amazing value, especially with the free parking and breakfast. The breakfast is fine - it’s nothing amazing, but for the price of the room it more than does the job. The location is great, walking distance to everything you need to see in Mostar. Didn’t have time to use the pool sadly, but it looked beautiful. Will definitely return if back in Mostar.
Stayed 1 night in Jun 2022

10/10 Excellent

Domen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Emina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Philip

Liked: Property conditions & facilities, room comfort
This has got to be perhaps the best run hotel which I have stayed at in Bosnia, and I travel frequently for business. Everything was perfect from packing, check-in, breakfast, and the Spa staff all of which were courteous and friendly. The dry sauna and Turkish steam bath were spotless, as was the pool. Very good value for money, right off the main highway, but only a short walk to the old bridge! I would be happy to stay here again!
Stayed 2 nights in May 2022

10/10 Excellent

Kamal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neat and quaint hotel. Staff are very friendly. You feel as a family hotel
Stayed 5 nights in Apr 2022

6/10 Okay

Jason

Liked: Staff & service
Disliked: Cleanliness
Dated hotel in a convenient location
The Eden Hotel was probably the nicest hotel in Mostar. Unfortunately, it was very clean, the room smelled like smoke and the bed and pillows weren’t very comfortable. The free buffet breakfast was appreciated and the staff were friendly.
Stayed 2 nights in Apr 2022