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Breathtaker Hotel and Spa, Mt. Buller

4.0 star property

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January 2025

Photo gallery for Breathtaker Hotel and Spa, Mt. Buller

Breathtaker Suite | Iron/ironing board, free WiFi, bed sheets
Exterior
Indoor pool
Ski hill
Fridge, microwave, stovetop, coffee/tea maker

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • Bar
    Bar
  • Spa
    Spa
  • Room service
    Room service
  • Pool
    Pool

Explore the area

Map
3 Breathtaker Road, Mount Buller, VIC, 3723
  • Mt. Buller Alpine Resort
    1 min walk
  • Federation
    1 min walk
  • Holden Express
    2 min walk

Room options

View all photos for Three Bedroom View

Iron/ironing board, free WiFi, bed sheets

Three Bedroom View

  • 58 sq m
  • Sleeps 6
  • 1 Queen Bed and 2 Single Bunk Beds

View all photos for Three Bedroom (6 share)

Three Bedroom (6 share) | Iron/ironing board, free WiFi, bed sheets

Three Bedroom (6 share)

  • 52 sq m
  • Sleeps 6
  • 1 Queen Bed and 2 Single Bunk Beds

View all photos for Three Bedroom (8 share)

Fridge, microwave, stovetop, coffee/tea maker

Three Bedroom (8 share)

  • 58 sq m
  • Sleeps 8
  • 2 Queen Beds and 2 Single Bunk Beds

View all photos for Studio

Iron/ironing board, free WiFi, bed sheets

Studio

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom

Iron/ironing board, free WiFi, bed sheets

One Bedroom

  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Two Bedroom (6 Share)

Iron/ironing board, free WiFi, bed sheets

Two Bedroom (6 Share)

  • 40 sq m
  • Sleeps 6
  • 1 Double Bed and 2 Single Bunk Beds

View all photos for Two Bedroom (4 share)

Iron/ironing board, free WiFi, bed sheets

Two Bedroom (4 share)

  • 38 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Two Bedroom King

Two Bedroom King | Iron/ironing board, free WiFi, bed sheets

Two Bedroom King

  • 43 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Bunk Beds

View all photos for One Bedroom Family

Iron/ironing board, free WiFi, bed sheets

One Bedroom Family

  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Breathtaker Suite

Breathtaker Suite | Bathroom | Free toiletries, hair dryer, towels

Breathtaker Suite

  • 93 sq m
  • Sleeps 10
  • 1 Queen Bed and 1 Single Sofa Bed

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About this property

Breathtaker Hotel and Spa, Mt. Buller

Ski-in/ski-out hotel with a full-service spa
Ski into Breathtaker Hotel and Spa, Mt. Buller, where you can enjoy a drink at the bar/lounge and comforts including an indoor pool and a full-service spa. Limited housekeeping is available.
Breathtaker Hotel and Spa, Mt. Buller offers 33 accommodations with iPod docking stations and DVD players. LCD televisions are featured in guestrooms. Accommodation at this 4-star hotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include complimentary toiletries and hairdryers.

This Mount Buller hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

An indoor pool and a children's pool are on site. Other recreational amenities include ski-in/ski-out access and a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Breathtaker on high has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a hot tub and a steam room.

The spa is open selected days. Guests under 18 years old are not allowed in the spa.

During your stay at Breathtaker Hotel and Spa, Mt. Buller, you're just a quick walk from Mt. Buller Alpine Resort. You'll find features such as free breakfast, free WiFi in public areas and a free manager's reception.
  • Free self-service breakfast served daily
  • Free WiFi
  • Drinking and dining options include 3 restaurants, a coffee shop and a bar/lounge
  • Take a swim in the indoor pool
  • Indulge with hot stone massages, manicures and pedicures or body treatments at Breathtaker on high
  • Services include a concierge, a porter and luggage storage
  • On-site recreation includes a steam room and ski-in/ski-out access
  • Steps from Mt. Buller Alpine Resort and Federation
Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. Conveniences such as ski storage and ski passes allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at the hotel's bar.

There are 3 restaurants on site, along with a coffee shop/cafΘ. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces. This ski hotel also offers a children's pool and a steam room.

This 4-star Mount Buller hotel is smoke free.

Guests are served a free self-service breakfast daily from 7:30 AM to 10 AM. The hotel hosts a free manager's reception daily.
Signature Restaurant – This fine-dining restaurant serves breakfast and dinner. A children's menu is available. Reservations are required.
BT Gourmet Pizzeria – This restaurant specialises in Italian cuisine and only serves dinner. Open selected days.
The Loft Lounge & Bar – This bar specialises in international cuisine and serves lunch, dinner and light fare. A children's menu is available. Open selected days.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Ski shuttle nearby

Food and drink

  • Free self-serve breakfast available daily 7:30 AM to 10 AM
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Free daily manager's reception

Restaurants on site

  • BT Gourmet Pizzeria
  • Signature Restaurant
  • The Loft Lounge & Bar

Family friendly

  • Arcade/game room
  • Children's pool
  • DVD player
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Conference space

Outdoors

  • In the mountains

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Spa open select days
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • No lift

More

  • 5 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • DVD player
  • IPod dock
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchenette
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 4 per cent for credit card payments
The front desk is open daily from 7 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
During winter, parking is not available at the property. Guests need to leave their car at a parking lot 2 km from hotel, then take a taxi or arrange pick-up via scheduled shuttle.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for AUD 25.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 500 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 25.0 per day
  • Credit card charges are subject to a surcharge of 4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7 AM - 11 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The listed credit card fee 4% applies only to American Express card transactions. A 2% credit card fee will apply for all Visa and MasterCard transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Breathtaker Hotel Retreat Mount Buller
Breathtaker Hotel Retreat
Breathtaker Retreat Mount Buller
Breathtaker Retreat
Breathtaker And Spa, Mt Buller
Breathtaker Hotel and Spa, Mt. Buller Hotel
Breathtaker Hotel and Spa, Mt. Buller Mount Buller
Breathtaker Hotel and Spa, Mt. Buller Hotel Mount Buller

Breathtaker Hotel and Spa, Mt. Buller Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 56 out of 94 reviews" "
Rating 8 - Good. 23 out of 94 reviews" "
Rating 6 - Okay. 11 out of 94 reviews" "
Rating 4 - Poor. 1 out of 94 reviews" "
Rating 2 - Terrible. 3 out of 94 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had a good time with my family.
Stayed 2 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

6/10 Okay

scott

Travelled with family
Disliked: Amenities
wasnt enough food options ,under 18 year olds coudnt use day spa and bar closed by 8.30pm ,for the cost i wasnt happy
Stayed 3 nights in Jul 2024

6/10 Okay

Sophie

Stayed 2 nights in Aug 2023

6/10 Okay

Joseph

Travelled with family
Liked: Cleanliness, staff & service
The property is well located and good quality, but out-dated and in some areas underwhelming given the price Staff are very welcoming, attentive and do a good job Areas of concern: the ski-storage area is undersized and agricultural given the class of hotel, with basic cages and no heating room or obvious place for changing and fitting skis other than in the main entry which is crowded and wet; the spas and pool facility is great but not available even for teenage kids which is not well advertised and given they seem to allow any old riff-raff from the slopes in to the facility I don't understand why paying guests who can behave themselves albeit are under the age of 18 cannot join; the drying facilities in room are too small and co-located with the bin! Internet facility is hopeless and anyone using a work device that has any level of security may as well bring a typewriter with them; meals in signature restaurant are good, but the room could do with more atmosphere; the happy hour offering is good!
Stayed 5 nights in Jun 2023

10/10 Excellent

Muhammad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Well taken care of, close to the ski slopes, cosy rooms, friendly staff, convenient food options, great breakfast delivered to the rooms. Luggage and ski storage, accommodating if you arrive early and plan to depart late by storing the luggage.
Stayed 2 nights in Jun 2022

10/10 Excellent

JoelnJas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breathtaker Hotel & Spa at Mt Buller was indeed breathtaking! We were a party of 4A2C and it was our first time at a ski resort. We spent 3D2N thru the beginning of the season. We had planned for the trip 6mths in advance to ensure a memorable trip for the young and old. And we are certainly glad we chose Breathtaker. Pre trip, we were slightly taken by their rates and how fast they were booked out. We asked plenty questions and Breathtaker’s folks were always prompt with their replies. Kaidi & Anne were patient and their service level assured us that we made the right choice booking our stay with them. We enquired about driving up the mountain ourselves, figuring out parking at the property to eventually booking their transfer service from The Sebel to take us safely up Mt Buller. Transfer service was great! Drivers were welcoming, helped with our luggages and settled the kids in the vehicle. Drive was smooth and we enjoyed the sights without worrying for our safety. During our stay, every staff we met greeted us with gusto. Thank you Jaime & team! Breathtaker is a cosy property without elevator/lift. We booked a 2-bedrm apt and it served us well. The attached kitchenette worked great for us - we were able to whip simple meals for times we stayed in. Facilities were great too - we love the kids playroom on level2. We loved the happy hour service at Loft Bar as well as the food served at the Signature Restaurant. So good! We’d love to be back!
Stayed 2 nights in Jun 2022

2/10 Terrible

Sepi

Disliked: Staff & service, property conditions & facilities
.
Stayed 3 nights in Jun 2022

10/10 Excellent

Chris

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 2 nights in Aug 2019

2/10 Terrible

Verified traveller

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Amenities, property conditions & facilities
Only good thing was close to ski school for the kids. Nothing good to say.
Stayed 2 nights in Aug 2019

8/10 Good

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, great location & can get noisy!
I have stayed at Breathtaker before and enjoyed both stays. The previous stay was prior to the recent renovations, which have tidied up the lobby & breakfast area for the better, however left the loft space feeling a lot less cosy and a bit sterile. Unfortunately this time, we experienced bad cooking odours and a fair degree of noise from a neighbouring apartment. The building doesn't have particularly great noise insulation, with scents seeming to waft via the shared vent system. Management did compensate us for the negative experience, which was reassuring that these concerns were taken on board. My previous visit seemed to be far less noisy in one of the smaller one storey appartments, where as he larger two storey apartment had serious noise and smell issues. Breathtaker is overall a great place to stay if you land a quiet room with quiet considerate neighbours. The spa is a pleasant place to restore and relax after a day out on he snow and staff seem to have improved since the previous visit, with terrific service and very polite attitude.
Stayed 3 nights in Jul 2019

8/10 Good

Mitchim

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Hotel was selling itself as ski in/out. This was not totally correct. Whilst the walk was short you still had to walk 70m to the chair lift. The hotel is definitely on the snow but I would not class it as ski in/out based on my previous experience. (Having said that I have not booked any other ski in/out hotels on Hotel.com to know if this this is a normal classification for this style of accommodation). We stayed in a 6 bedroom room. 1 double bed and 4 bunks. The living room was tiny & did not have a view towards the snow or mountains. Kitchenette was unpractical to work in. These were the main disappointments. There are other rooms in the complex which I am sure would be better. The complex itself was very clean and professional. Breakfast included was lovely. The best croissants I have ever eaten. (supplied from the Mansfield bakery). The spa, sauna and lap pool in the complex were excellent. Would be better if they stayed open after 6:00pm. You have to try one of their desert pizzas, delicious.
Stayed 6 nights in Jun 2019

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
The shower is very small and we can’t do late checkout so we have to checkout at 10.00am, because we don’t want to get the hotel management charge us and even you are staying with a kids at the age of 6, and you book a room for 2 adults, you have to pay charges for your kids 80$ per night
Stayed 2 nights in Jul 2019

8/10 Good

Fanglanshe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, wonderful kids play area and spa. Food is good too.
Stayed 3 nights in Jul 2019

10/10 Excellent

P.M, Melbourne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my daughters first time at the snow, and the whole trip was absolutely magical. The Breathtaker Hotel made our whole trip so enjoyable! The staff couldn't do enough to help us and went above and beyond from the moment we got there to when we left. The location couldn't have been more perfect, a short walk to the ski lifts, the ski school, and the village. Grimus ski hire was just next door and their service was also excellent. The only negative was that I wish there were healthier menu options, especially for the kids. Thank you!
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to ski school and ski lifts, great transfer service from pinnacle valley resort
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super friendly, helpful and efficient. The hotel was cosy, clean and perfect. Spa was lovely. The overall feel was very homely and 5 star luxury
Stayed 2 nights in Jun 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

10/10 Excellent

Belinda, Sydney, NSW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, nice hotel
The hotel is in a great spot, nice and central to the village especially with kids. They have everything you need as well if the weather is miserable then you can just stay in the hotel. The kids facilities needs a bit of a revamp.
Stayed 4 nights in Aug 2018

6/10 Okay

disappointed, Jindabyne

Liked: Cleanliness
Rooms are small though clean. Our room had a view of a snow packed verandah so you felt like you were in a shoebox. Breakfast was terrible.
Stayed 3 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
It was a pleasure to stay at the hotel, staff go out of their way to be helpful
Stayed 3 nights in Aug 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Poor venue but Excellent customer service
The only toilet in the three bedroom apartment has a broken lock. No windows are openable and no keys provided, which is definitely a breach of fire safety. Called the reception and Valentina came deal with it very quickly. No lift, have to climb 5 floors to get to room, which is exhausting with young kid.
Stayed 2 nights in Aug 2018

2/10 Terrible

Davis, brisbane

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Very poor service and a ‘drying cupboard’!
When paying $3000 for 1 room over 2 nights; one expects a modicum if service. Unfortunately, the majority of the breathtaker staff couldn’t facilitate this and made it clear that actually performing customer service is an inconvenience to their modus operandi. When we offered to wait until the final sitting at the restaurant was completed to dine (and pre-order if necessary so as not to prevent the chefs from finishing on time), we were simply told they couldn’t ‘fit us in’ and that we should ‘try our luck’ next door or in down. A charming result when paying so much for a hotel experience. It would have been very easy to fit is in for dinner (not to mention the substantial missed revenue for the restaurant). I would never stay or recommend breathtaker again.
Stayed 2 nights in Aug 2018