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Hotel Palma

4.0 star property
VIP Access

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Photo gallery for Hotel Palma

Outdoor spa tub
Quadruple Room | Premium bedding, down duvets, minibar, in-room safe
Triple Room | Premium bedding, down duvets, minibar, in-room safe
Meeting facility
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • Pet-friendly
  • Breakfast included
  • Laundry
  • Parking included

Explore the area

Map
Via Piave 15, Pompei, NA, 80045
  • Shrine of the Virgin of the Rosary of Pompei
    ‪3 min walk‬
  • Pompei Amphitheatre
    ‪11 min walk‬
  • Odeon
    ‪18 min walk‬
  • Naples (NAP-Naples Intl.)
    ‪26 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room

Deluxe Room | Premium bedding, down duvets, minibar, in-room safe

Deluxe Room

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double or Twin Room, 1 Double Bed

Premium bedding, down duvets, minibar, in-room safe

Standard Double or Twin Room, 1 Double Bed

  • 19.0 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Quadruple Room

Quadruple Room | Premium bedding, down duvets, minibar, in-room safe

Quadruple Room

  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds OR 4 Single Beds

View all photos for Triple Room

Triple Room | Premium bedding, down duvets, minibar, in-room safe

Triple Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Superior Room

Superior Room | Premium bedding, down duvets, minibar, in-room safe

Superior Room

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Economy Double Room

Economy Double Room | Premium bedding, down duvets, minibar, in-room safe

Economy Double Room

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

Property entrance

Hotel Forum

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, (1000)
The price is CHF 120
for 1 room
includes taxes & fees
21 Feb - 22 Feb
Hotel Forum

About this property

Hotel Palma

Hotel with free breakfast, near Pompeii Archaeological Park
Along with a bar/lounge, this hotel has a snack bar/deli and a rooftop terrace. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, Access to hot tub and coffee/tea in a common area.
Hotel Palma offers 29 accommodations with minibars and a safe. Each accommodation is individually decorated. Beds feature down duvets and premium bedding. 25-inch flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include baths or showers, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include Access to hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hotel Palma. During your stay, you're just a quick walk from Shrine of the Virgin of the Rosary of Pompei. You'll find features such as free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 3-minute drive from Pompeii Archaeological Park and 9 minutes from Gulf of Naples
  • Airport shuttle service available for a fee
  • Dogs welcome free of charge (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and a meeting room are available. A hot tub, a rooftop terrace, and multilingual staff are also featured at the business-friendly Hotel Palma. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Pompei hotel.

Guests are served a free buffet breakfast daily from 7 AM to 10:30 AM.
Room service is available.

Languages

English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Shopping centre
  • Spa tub
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 25-inch flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Room service
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 1 year old years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Up to 2 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Palma Pompei
Palma Pompei
Palma Hotel Pompeii
Hotel Palma Hotel
Hotel Palma Pompei
Hotel Palma Hotel Pompei

Hotel Palma Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 160 out of 368 reviews
Rating 8 - Good. 154 out of 368 reviews
Rating 6 - Okay. 38 out of 368 reviews
Rating 4 - Poor. 11 out of 368 reviews
Rating 2 - Terrible. 5 out of 368 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Mary-Louise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the sites and restaurants.
The Hotel Palms is absolutely perfect for exploring the sites of Pompeii! It’s about a 12 minute walk away to the main entrance and a great hotel for staying with kids. The rooms were really comfortable and the breakfast was absolutely fantastic however the best part was the staff. They were super friendly and always wanted to be helpful. We would definitely stay here again!
Stayed 1 night in Oct 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and attentive service. Beautifully decorated. They accomodated an early check-in.
Stayed 4 nights in Oct 2024

10/10 Excellent

Juxhin

Liked: Staff & service, property conditions & facilities
Very good place good service
Stayed 1 night in Aug 2024

2/10 Terrible

samira

Stayed 1 night in Aug 2024

8/10 Good

Lisa

Stayed 3 nights in Apr 2024

10/10 Excellent

Courtney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel. Staff all spoke excellent English and were incredibly helpful and friendly. Rooms were clean, large, and well kept. Wonderful views of the city/Vesuvius, and the outdoors patio was lovely. Super convenient location close to the Circumvesuviana metro line, and easy walking distance to the Pompeii ruins, many restaurants (Na Pasta was our favorite!), and gelateria. Favorite part of our trip was the time in Pompeii. You won't go wrong staying here!
Stayed 6 nights in Apr 2024

8/10 Good

Nicholas

Travelled with family
Disliked: Amenities
Good location central to Pompeii. Limited meals available at the restaurant. Buffet breakfast very limited. Staff friendly and helpful. Convenient for the Circumvesuvio train line.
Stayed 7 nights in Mar 2024

10/10 Excellent

Lalitha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and nice clean rooms. Breakfast was very good too.
Stayed 1 night in Apr 2024

6/10 Okay

alex

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, great location
Great location for a trip to Pompei and Vesuvius. I’d probably suggest it’s more like a solid 3 star hotel, staff were good with an authentic feel but the rooms need a bit of repair and updating. Size it was okay for two adults and two kids and price wasn’t bad for the location but I’ve not really had local comparisons.
Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our experience was amazing, the staff was very affirmative and great to deal with! We highly recommend this location!
Stayed 1 night in Mar 2024

10/10 Excellent

CESAR O.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Palma is a great location to visit the Pompeii Archeological site and also the Pompei Basilica (a must visit) and then have restful night in an elegant comfortable room, to wake up to a delicious breakfast in the morning. Recommended.
Stayed 2 nights in Mar 2024

10/10 Excellent

Giovanni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic !! location, staff, price, eating, amenities. Thanks you !
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very good , well appointed and friendly hotel. Staff were helpful and excellent. Good English spoken as well. Conveniently located.
Stayed 4 nights in Oct 2023

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent from check in to parking. Hotel Palma was well situated and convenient to city core. Thank You, Tony
Stayed 1 night in Aug 2023

4/10 Poor

Karen, Fairfield

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2023

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s in a lovely location behind the church. Easy & quick access to all cafes & restaurants (including a vegan patisserie, my heaven!) Staff were very friendly & helpful. The hot tub & having drinks on the roof terrace really finished off some lovely days in Pompei, we loved it.
Stayed 2 nights in Jun 2023

6/10 Okay

Niki

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
No curtain for the shower in a tub so every bath made the bathroom a mess. No towel hanger. Awful pillows that were torn and spotty, but they had extra in the closet.

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2023

8/10 Good

Marina

Stayed 1 night in May 2023

8/10 Good

Heidi

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Family break
Hotel location was perfect, staff were very friendly and helpful. Decor and bathroom need a little update but overall perfect hotel for a city break
Stayed 3 nights in Apr 2023

10/10 Excellent

alex

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff. Friendly and kind people. Highly recommend it if u are visiting Pompeii. Amazing and quick access to everywhere
Stayed 1 night in Apr 2023

10/10 Excellent

Jared

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is Great!
Excellent location, right next to a train station. Walking distance to the sites local restaurants. Very clean and decent shower.
Stayed 1 night in Mar 2023

8/10 Good

Dan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing visit and extremely helpful and friendly staff! Felt like home. I was a little sad that the hot tub wasn’t open :(
Stayed 2 nights in Mar 2023

10/10 Excellent

Christina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed only one night. The only thing I can say is that our pillows were super hard. Otherwise it was perfect and to check out at 1100 even better.
Stayed 1 night in Mar 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay - Thanks Hotel Palma!
Very convenient to train station across the piazza and to back gate of ancient Pompeii which is only about a 6-7 minute walk up the street, safe neighborhood, comfy bed, large room with wrap-around balcony, super clean (Room 121 looked new), all in-room amenities worked, plenty of hot water, quick Wifi connection, great service, good breakfast to start your day, all with an independent laundry right next door. Would rather have had a bath, but small shower stalls are typical in Europe. Would definitely stay there again!
Stayed 2 nights in Mar 2023