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Taj Santacruz

5.0 star property

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Photo gallery for Taj Santacruz

Exterior
Presidential Suite, Multiple Beds (Runway Facing) | Premium bedding, minibar, in-room safe, desk
Interior
Outdoor pool, open 9:00 AM to 7:30 PM, pool umbrellas
Grande Luxury, Grand Suite, 1 King Bed | View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Spa
  • Breakfast available
  • Gym
  • Housekeeping

Explore the area

Map
Chhatrapati Shivaji Intl. Airport, Domestic Terminal, Santacruz East, Mumbai, Maharashtra, 400099
  • Nanavati Super Speciality Hospital
    ‪3 min drive‬
  • NMIMS Mumbai
    ‪4 min drive‬
  • MIDC Industrial Estate
    ‪5 min drive‬
  • Mumbai (BOM-Chhatrapati Shivaji Intl.)
    ‪13 min drive‬

Room options

View all photos for Luxury Room, 2 Single Beds, View (Runway View)

Luxury Room, 2 Single Beds (Runway View) | Premium bedding, minibar, in-room safe, desk

Luxury Room, 2 Single Beds, View (Runway View)

  • 54 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Luxury Room, 1 King Bed, View (Runway View)

Luxury Room, 1 King Bed (Runway View) | View from room

Luxury Room, 1 King Bed, View (Runway View)

  • 54 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | View from room

Junior Suite, 1 King Bed

  • 74 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Luxury Room, 2 Single Beds, City View

Premium bedding, minibar, in-room safe, desk

Luxury Room, 2 Single Beds, City View

  • 54 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Taj Club, Club Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Taj Club, Club Room, 1 King Bed

  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, View (Tranquility)

Luxury Room, 1 King Bed (Tranquility) | Premium bedding, minibar, in-room safe, desk

Luxury Room, 1 King Bed, View (Tranquility)

  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Taj Club, Club Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Taj Club, Club Room, 1 King Bed, City View

  • 54 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed

Luxury Suite, 1 King Bed | View from room

Luxury Suite, 1 King Bed

  • 93 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Taj Club, Club Room, 2 Single Beds, City View

Premium bedding, minibar, in-room safe, desk

Taj Club, Club Room, 2 Single Beds, City View

  • 54 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Luxury Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Luxury Room, 1 King Bed, City View

  • 54 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Grande Luxury, Grand Suite, 1 King Bed

Grande Luxury, Grand Suite, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Grande Luxury, Grand Suite, 1 King Bed

  • 146 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Taj Club, Club Room, 1 King Bed, View

Premium bedding, minibar, in-room safe, desk

Taj Club, Club Room, 1 King Bed, View

  • 54 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, Multiple Beds (Runway Facing)

Presidential Suite, Multiple Beds (Runway Facing) | View from room

Presidential Suite, Multiple Beds (Runway Facing)

  • 418 sq m
  • City view
  • Sleeps 5
  • 2 King Beds

View all photos for Luxury Room, 1 King Bed, Pool View

Premium bedding, minibar, in-room safe, desk

Luxury Room, 1 King Bed, Pool View

  • 54 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Grand Hyatt Mumbai Hotel and Serviced Apartments

  • Pool
  • Spa
  • Pet-friendly
  • Kids pool
4.4 out of 5, Excellent, (1002)
The price is CHF 178
for 1 room
includes taxes & fees
22 Feb - 23 Feb
Grand Hyatt Mumbai Hotel and Serviced Apartments

About this property

Taj Santacruz

Luxury Mumbai hotel in Vile Parle with 2 restaurants
Along with 2 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Additionally, a health club, a bar/lounge and a poolside bar are on-site.
Taj Santacruz offers 279 accommodations with iPod docking stations and MP3 docking stations. Beds feature premium bedding. A pillow menu is available. 40-inch LED televisions come with DVD players. Coffee/tea makers and minibars are provided. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool, a health club and a sauna.
Jiva Spa has 2 treatment rooms, including rooms for couples. Services include hot stone massages, facials, body wraps and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including Ayurvedic and reflexology. Children under 5 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.
Our customers tell us that they can't get enough of the helpful staff at Taj Santacruz. During your stay, you'll be within walking distance of Nanavati Super Speciality Hospital. Features include free WiFi in public areas, free self-parking and a free manager's reception.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Tiqri, a coffee shop that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with hot stone massages, body treatments or facials at Jiva Spa
  • Services include babysitting, a lifeguard on-site and dry cleaning/laundry
  • On-site recreation includes a gym, a steam room and a sauna
  • 2.6 mi (4.2 km) from MIDC Industrial Estate and 2.7 mi (4.3 km) from Juhu Beach
  • Airport shuttle service available for a fee
Taj Santacruz offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 15000 square feet (1394 square metres) and includes a conference centre. A sauna, spa services, and multilingual staff are also featured at the luxury Taj Santacruz. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star Mumbai hotel.

The hotel hosts a free manager's reception daily.
Tiqri – This coffee shop specialises in international cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
China Inc. – This fine-dining restaurant specialises in Chinese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
Rivea – This fine-dining restaurant specialises in Italian cuisine and serves lunch and dinner. Reservations are required. Open selected days.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: INR 1,500 for adults and INR 750 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Free daily manager's reception

Restaurants on site

  • China Inc.
  • Rivea
  • Tiqri

Things to do

  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (15,000 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool umbrellas

Full-service spa

  • 2 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible shuttle
  • Front entrance ramp
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV
  • DVD player
  • IPod dock
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Meals are not included in the breakfast and half board rates for children age 11 and younger.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Taj Santacruz

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for INR 3750 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately INR 1500 for adults and from INR 750 for children
  • Airport shuttle fee: INR 1500 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 3750 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Taj Santacruz offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 7:30 PM
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 4-device limit.

Property is also known as

Taj Santacruz Hotel Mumbai
Taj Santacruz Hotel
Taj Santacruz Mumbai
Taj Santacruz
Taj Santacruz Hotel
Taj Santacruz Mumbai
Taj Santacruz Hotel Mumbai

Taj Santacruz Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 410 out of 543 reviews
Rating 8 - Good. 70 out of 543 reviews
Rating 6 - Okay. 28 out of 543 reviews
Rating 4 - Poor. 12 out of 543 reviews
Rating 2 - Terrible. 23 out of 543 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Goral

Travelled with family and small children
Liked: Cleanliness, amenities
Everything
Stayed 3 nights in Nov 2024

10/10 Excellent

Varsha

Liked: Cleanliness, staff & service, property conditions & facilities
other than for the breakfast, which frankly was below par for a Taj, this is absolutely the most fabulous hotel in the world I have stayed at, including other Taj hotels.
Stayed 1 night in Jul 2024

8/10 Good

Sanjiv

Stayed 2 nights in Oct 2024

10/10 Excellent

Tapan

Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful time during our stay, and the hospitality was truly exceptional.
Stayed 3 nights in Oct 2024

8/10 Good

SONIA

Liked: Cleanliness, staff & service
.
Stayed 1 night in Oct 2024

4/10 Poor

Pratik

Stayed 1 night in Oct 2024

2/10 Terrible

anoop

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Horrible check in and check out inexperienced staff unprofessional
Stayed 2 nights in Oct 2024

10/10 Excellent

ADITYA

Liked: Cleanliness, staff & service, property conditions & facilities
Never disappoints
Stayed 1 night in Sep 2024

6/10 Okay

Nadim

Travelled with group
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Saurabh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Priya

Stayed 1 night in Sep 2024

10/10 Excellent

Raghava

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Padam

Stayed 1 night in Sep 2024

10/10 Excellent

Dilip, EDISON

Liked: Cleanliness, staff & service, property conditions & facilities
Closer to Domestic airport
Stayed 1 night in Sep 2024

10/10 Excellent

Stephanie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine for overnight airport
Next to airport but BOOK at car service from hotel about $20. Area around airport. … slums! Just use this as a transit hotel only.
Stayed 1 night in Sep 2024

10/10 Excellent

Brijesh

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Jagannath

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Jaswinder

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Jit

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the checkin service was good in terms of speed and efficiency coupled with professional staff and services, would recommend..
Stayed 3 nights in Aug 2024

10/10 Excellent

Zaheer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, staff was very friendly! The breakfast was super amazing! Will definitely come back in the future!
Stayed 2 nights in Aug 2024

10/10 Excellent

Lalit

Stayed 3 nights in Aug 2024

2/10 Terrible

John, BHOPAL

Liked: Cleanliness
Disliked: Staff & service
Worst check in and staff experience.
Stayed 1 night in Aug 2024

10/10 Excellent

Priyanka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, good variety in breakfast, convenient for airport travel
Stayed 1 night in Aug 2024

10/10 Excellent

Rashmi

Stayed 1 night in Jun 2024

10/10 Excellent

Rajiv Ramesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024