Empress Hotel

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December 2024
January 2025

Photo gallery for Empress Hotel

Reception
Mini-fridge
Property entrance
Point of interest
Terrace/patio

Reviews

8.4 out of 10

Very good

Popular amenities

  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly
  • Free WiFi
    Free WiFi

Explore the area

Map
Würmtalstr. 99, Munich, BY, 81375
  • Klinikum Grosshadern
    13 min walk
  • Westpark
    4 min drive
  • Theresienwiese
    8 min drive
  • Munich (MUC-Franz Josef Strauss Intl.)
    37 min drive

Room options

Studio (small)

  • 20 sq m
  • Sleeps 3
  • 2 Single Beds

Single Room

  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

Studio, 1 Bedroom, Kitchenette

  • 20 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

Comfort Apartment, Multiple Beds, Kitchenette

  • 25 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Double Sofa Beds

Business Suite, 1 Queen Bed, Balcony, Garden View

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

Standard Double Room, 2 Single Beds, Private Bathroom

  • 20 sq m
  • Sleeps 3
  • 2 Single Beds

Similar properties

About this property

Empress Hotel

Hotel in Munich, in the vicinity of Hellabrunn Zoo
This smoke-free hotel features self parking, concierge services and free newspapers. WiFi in public areas is free. Additionally, tour/ticket assistance, a garden and a front desk safe are on-site.
Empress Hotel offers 37 accommodations with a safe and free newspapers. This individually decorated accommodation includes desks. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels.

Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

During your stay at Empress Hotel, you'll be within walking distance of Klinikum Grosshadern. Free WiFi in public areas, breakfast (surcharge) and concierge services are available.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • 9 minutes by car from Hellabrunn Zoo and 12 minutes from Viktualienmarkt
  • Pets welcome for a fee (restrictions apply)
As a guest of Empress Hotel, you'll find a terrace, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. Empress Hotel also features a garden, concierge services, and complimentary newspapers in the lobby. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Munich hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM.

Languages

English, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 12 per night)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; EUR 15 per person

Family friendly

  • Free cot
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • Lift

More

  • 2 buildings
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Mini-fridge

More

  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Portable fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open daily from 7 AM - 8 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 15.00 per pet, per day
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 60.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 per person
  • Self-parking fee: EUR 12.00 per night
  • Pet fee: EUR 15.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards; cash is not accepted
The front desk at this property is open daily from 7 AM - 8 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Empress Hotel Munich
Empress Munich

Empress Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 108 out of 291 reviews" "
Rating 8 - Good. 129 out of 291 reviews" "
Rating 6 - Okay. 39 out of 291 reviews" "
Rating 4 - Poor. 9 out of 291 reviews" "
Rating 2 - Terrible. 6 out of 291 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Juliet

Travelled with partner
Liked: Cleanliness, staff & service
Close to underground station so easy access to city centre. Convenient parking under hotel. Clean room. Nice to have a balcony, and shutters on window. Very good restaurants (Indian next door and Italian nearby) and a supermarket close by. Beds had quite hard matresses and awful pillows, so not comfortable.The curtain fell off when we closed it! The bathroom was a bit smelly. Very hot room (to be fair the temperature was particularly high when we stayed) and while we were grateful for the fan the room was very hot and the fan was noisy.
Stayed 2 nights in Aug 2024

8/10 Good

Jeremiah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place right near a subway stop. Kind of cool residential city neighborhood area. About 20 minute subway ride to the city center.
Stayed 2 nights in Jul 2024

4/10 Poor

Darien

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Not clean - One of our comforters was very dirty and stained. When we tried to get a replacement, we were told the housekeeping staff went home and we had to wait until the next day for clean products. That was not good customer service. Noisy - There is a restaurant entrance below our room which put a table outside so there was a lot of loud talking, laughing and drinking until after midnight for two days in a row. We had to shut the windows to sleep, but that cut off the fresh air and the room was stuffy.
Stayed 3 nights in Jul 2024

8/10 Good

Luke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, comfortable and fairly spacious, and the staff were very friendly, although we were not told how to get back into the building when reception was closed. Although the hotel is quite close to an U-Bahn station, it takes a while to get there from the centre which wasn’t always ideal. Still a comfortable, quiet place to stay though and would recommend this hotel.
Stayed 2 nights in Jul 2024

4/10 Poor

Manon

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities
The room was ok. Dishes weren’t properly done so had to redo them before using. There was also a dirty towel in our bathroom when we arrived, which wasn’t great. Overall the rest of the room was clean and comfortable. We traveled with our two kids (5 and 8) and it was a great set-up for us. Easy to access the subway (a 5 min walk) and organic grocery store and regular grocery store within walking distance as well.
Stayed 2 nights in Jun 2024

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at the Empress several different times. It’s a great location, convenient to transportation and shopping. The rooms are very nice. The breakfast buffet is varied and delicious and we highly recommend staying here.
Stayed 3 nights in Jun 2024

2/10 Terrible

Amy

Disliked: Staff & service, property conditions & facilities, room comfort
Terrible stay
Do not recommend! Booked this stay because listing had laundry listed but upon arriving, front desk Clerk Laura said no that’s not true. She didn’t offer any complication or help. Instead, she took a screen shot off the listing and later deleted that fact. I contacted hotels and they only offered me a credit towards a future visit. They also contacted Laura who agreed they don’t have laundry but no solution and no credit or refund. Additionally our room was directly above an Indian restaurant where it was noisy. People stood out front smoking which wafted straight up into our windows in addition to the street noise.
Stayed 1 night in May 2024

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is my third stay at the Empress, and I have found to be excellent each time
Stayed 1 night in Jul 2023

6/10 Okay

Mary Caroline

Travelled with family
Liked: Cleanliness
Convenient to the subway line. Area is nice & peaceful.. close to REWE grocery store.. Though upon checking-in the staff did not tell us that there is free coffee in the morning which we could have made our stay more nicer. There is no air condition in the room, feels hot during the day, even when windows are open..
Stayed 9 nights in Jun 2023

10/10 Excellent

Bevon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was very pleasant and the staff was very accommodating.
Stayed 2 nights in Apr 2023

8/10 Good

Irene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, tidy, comfortable. Walking distance to ubahn and great shops and pub in close proximity.
Stayed 7 nights in Apr 2023

10/10 Excellent

Paula

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great staff!
Stayed 2 nights in Mar 2023

10/10 Excellent

Paula

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying at the Empress. It is a great location, nice hotel, wonderful breakfast and the staff is super helpful and friendly!
Stayed 6 nights in Mar 2023

10/10 Excellent

AJ

10/10 Excellent

Bobbi Jo, Blenheim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was walking distance to a market and public transportation. Quiet. Loved the room. Plan to stay here again when I come back to Germany.
Stayed 6 nights in Mar 2022

10/10 Excellent

Jelena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, between two restaurants,a few steps from the subway, for recommedation.
Stayed 2 nights in Aug 2021

8/10 Good

Steffen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

10/10 Excellent

Ayman

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

2/10 Terrible

Assem

Travelled with family
Liked: Property conditions & facilities
Disliked: Room comfort
Assem juratli
The room out the hotel and the entrance not smooth the luggage wheel damaged in bathroom no shelf above washbasin to keep your plates and toothpaste also no handspring for toilet
Stayed 3 nights in Dec 2019

10/10 Excellent

Victoria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, good location.
We arrived to a very warm welcome. Check in was also quick and easy. We arrived at our room which was clean, nicely decorated and well stocked. We stayed 3 nights, it was a little over warm even with the heating off as we were on the second floor and the insulation was very good. I forgot to put the do not disturb sign on the door on our second morning and the very efficient room servicing team tried to come in at 08:30 whilst I was in the bathroom. I put the sign up that night and was not disturbed early again the day after. Great stay, very close to both the Erdinger and Augustina restaurants as well as the metro station. Great location and great breakfast too, we’ll be back again.
Stayed 3 nights in Dec 2019

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2019

2/10 Terrible

Ron

Stayed 3 nights in Sep 2019

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at Empress
My stay was amazing! Empress has great rooms, a lovely breakfast and a very peaceful outdoor area. Perfect, relaxing choice for a weekend in Munich. Helpful Staff.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast. Has a charming boutique hotel atmosphere.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will definitely go back!
Clean, efficient, good service nice breakfast, you'd be very surprised to find this quality on a budget hotel.
Stayed 1 night in Apr 2019