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16 Aug 2024 by Hilton Munich Airport
Sehr geehrter Dennis,vielen Dank für Ihre geschätzte Rückmeldung. Es freut uns zu hören, dass Ihnen unser Zimmer gefallen hat und dass unsere Sauberkeitsstandards Ihren Erwartungen entsprachen. Es ist jedoch bedauerlich, von Ihrer Erfahrung mit der Lärmbelästigung zu erfahren. Wir bemühen uns, unseren Gästen eine ruhige Umgebung zu bieten, und es tut uns leid, wenn dies während Ihres Aufenthalts nicht ganz der Fall war. Wir nehmen auch Ihre Bemerkungen über die Sprache und die Ablenkung des englischsprachigen Mitarbeiters beim Check-in zur Kenntnis. Es ist uns wichtig, dass sich alle unsere Gäste wohl und verstanden fühlen, und wir können verstehen, dass das von Ihnen geschilderte Verhalten Irritation auslöste. Wir werden Ihren Kommentar an die betreffende Stelle weiterleiten und seien Sie versichert, dass wir kontinuierlich Deutschkurse anbieten, die von unseren englischsprachigen Mitarbeitern auch gerne genutzt werden. Hieran arbeiten wir und hoffen auf bessere Deutschkenntnisse unserer fremdsprachigen Mitarbeiter für die Zukunft.Trotz dieser Punkte hoffen wir, dass Ihr Aufenthalt insgesamt angenehm war und dass Sie die nötige Ruhe gefunden haben. Wir freuen uns darauf, Sie wieder im Hilton Munich Airport begrüßen zu dürfen. Mit freundlichen GrüßenHilton Munich AirportDirektionsbüro
16 Aug 2024 by Hilton Munich Airport
Sehr geehrter Dennis,vielen Dank für Ihre geschätzte Rückmeldung.Es freut uns zu hören, dass Sie einen insgesamt angenehmen Aufenthalt in unserem Hilton Munich Airport hatten. Ihr Feedback bezüglich der Handabdrücke haben wir zur Kenntnis genommen, und es ist bedauerlich, von Ihrer Beobachtung zu hören. Sauberkeit hat für uns oberste Priorität, denn wir sind bestrebt, unseren Gästen eine komfortable und sehr saubere Umgebung zu bieten. Ihr Feedback gibt uns die Möglichkeit, unsere Maßnahmen zu überprüfen und zu verbessern. Ihre Beobachtung haben wir bereits an die zuständige Stelle weitergeleitet - vielen Dank für Ihr wertvolles Feedback.Wir hoffen, dass dieser einzelne Vorfall Sie nicht davon abhält, uns in Zukunft wieder zu besuchen. Mit freundlichen GrüßenHilton Munich AirportDirektionsbüro
Hilton Munich Airport offers its guests a full-service spa, Access to hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre, 30 meeting rooms, and limo/town car service. Event space at this hotel measures 27986 square feet (2600 square metres) and includes a conference centre. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the business-friendly Hilton Munich Airport. An airport shuttle (available on request) is available for a fee. Parking is available for a fee. This Oberding hotel is smoke free.
Available in all rooms: WiFi (surcharge) , Wireless internet access
Available in some public areas: Free WiFi
Self parking (surcharge)
Hilton Munich Airport offers 551 air-conditioned accommodations with laptop-compatible safes and a safe. Beds feature down duvets and premium bedding. LCD televisions are featured in guestrooms. Bathrooms include a shower, complimentary toiletries and hairdryers. This Oberding hotel provides wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy a full breakfast daily from 6 AM to 10:30 AM.
MountainHub Social Dining – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
MountainHub Gourmet – This fine-dining restaurant specialises in Modern European cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
Night Flight Bar – On-site bar. Open daily.
Late-night fare is available from 24-hour room service.
Recreational amenities at the hotel include Access to hot tub, a sauna and a 24-hour fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Hilton Munich Airport offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Eurocard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
