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Mercure Muenchen Ost Messe

0-star property
Kronstadter Str. 12, Munich, BY 044 511 21 42
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4.0 out of 5
Very good!
See all 13 ebookers Reviews

"Clean rooms/very quite....excellent rooms for the price we payed..staff helpful...good but for 15 euros a bit expensive breakfast...but was good thoug ... " More

By a verified traveller on Sat 16 Jul 2016

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Hotel Description

During your stay at Mercure Muenchen Ost Messe, you'll be within walking distance of Golf Club Munchen Riem. Free wired Internet, a bar and a business centre are available.

  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, a business centre and meeting rooms
  • Just a 3-minute drive from Munich Trade Fair and 8 minutes from Marienplatz
  • Pets welcome for a fee

Mercure Muenchen Ost Messe ratings based on 13 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mercure Muenchen Ost Messe

Everyone (9) Couples (1) Business (1) Family (2)
5 out of 5

Perfect

Clean rooms/very quite....excellent rooms for the price we payed..staff helpful...good but for 15 euros a bit expensive breakfast...but was good though. Cheers

Posted by on 16 Jul 2016

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3 out of 5
Das Fenster konnte man nicht schliessen. War defekt. Quietschendes unbequemes Bett.

Posted by on 25 Sep 2022

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5 out of 5
Alles war super. Tolles Personal und wunderschöne Hotelausstattung

Posted by on 12 Feb 2020

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Comment from Hotel Management

19 Feb 2020 by Nicole Hahn

Sehr geehrte Damen und Herren, vielen Dank für das tolle Feedback. Beste Grüße

4 out of 5
Sehr freundliches Personal. Gutes Frühstück. Ruhige Zimmer.

Posted by on 18 Dec 2019

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Comment from Hotel Management

21 Dec 2019 by Nicole Hahn

Sehr geehrte Damen und Herren, vielen Dank für das tolle Feedback. Beste Grüße

5 out of 5

Posted by on 13 Oct 2019

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Comment from Hotel Management

18 Oct 2019 by Nicole Hahn

Dear Sir or Madam, thank you for your feedback. Best regards

4 out of 5

Posted by on 1 Aug 2019

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Comment from Hotel Management

5 Aug 2019 by Nicole Hahn

Dear Sir or Madam, thank you for your feedback. Best regards

4 out of 5
Positiv: Im allgeimenen sauber. Zimmer sind schön und gemütlich eingerichtet, modern und "praktisch". Check-In problemlos. Parkplatz um das Hotelareal kostenlos, in der Garage gegen Gebür. Achtung wir waren über Ostern da! Samstag empfehle ich nicht mit dem Auto zu fahren, da bei der Rückkehr fast keine öffendlichen Parkplätz mehr zur verfügung stehen. Sonst fast kein Stau. Buffetauswahl ist toll, für jeden was dabei. Meine persönliche Erwartung wurde übertroffen. Negativ: Servicepersonal am Früstücksbuffet sehr unmotiviert und bemüht sich freudlich zu geben, diverse Konflikte unter dem Personal. Teilweise fehlende Deutschkenntnisse am Empfang, sonst sehr freundlich. Flecken überall auf dem boden zieht sich durch das ganze Hotel, Badewannen/Duschentür nicht so gut isoliert, das Wasser fliesst auf den Boden. Keine Abzug/Lüftung im Bad vorhanden. Da ging die Planug wohl etwas schief. Ansonsten für ein 3 Sterne Hotel besser als bekannt. Das angebotene Wasser im Zimmer kostet mehr als 4€ im vergleich zu sehr hochwertigen Restaurant's in der Altstadt kostet das gleiche 1,20€, fassungslos!

Posted by on 21 Apr 2019

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Comment from Hotel Management

3 May 2019 by Nicole Hahn

Sehr geehrte Damen und Herren, vielen Dank, dass Sie sich die Zeit genommen haben unser Hotel zu bewerten. Wir möchten uns für die Unannehmlichkeiten während Ihres Aufenthaltes entschuldigen und werden alle genannten Punkte an die zuständigen Abteilungen weiterleiten. Beste Grüße

4 out of 5
Gutes Hotel, aber Probleme mit dem Zimmerzugang Karte hat mehrfach versagt und wir mussten ständig zur Rezeption.

Posted by , from offenbach on 25 Aug 2018

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Comment from Hotel Management

30 Aug 2018 by Martin Götze

Sehr geehrter Gast, vielen Dank für Ihre Rückmeldung. Wir hoffen Sie konnten Ihren Aufenthalt, trotz der Unannehmlichkeiten mit der Zimmerkarte genießen. Mit freundlichen Grüßen

4 out of 5
Hotel war gut nur gefrühstückt haben wir woanders. 15€ pro Person wir waren zu dritt (45€) war uns zu teuer. Wir haben woanders für 8,95€ gefrühstückt. Aber sonst war alles bestens.

Posted by on 26 Jul 2018

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Comment from Hotel Management

5 Aug 2018 by Nicole Hahn

Sehr geehrte Damen und Herren, vielen Dank für Ihre Bewertung. Es freut uns, dass Sie mit Ihrem Aufenthalt zufrieden waren. Beste Grüße Nicole Hahn Stellvertretende Direktorin

3 out of 5

geht so

Die Damen an der Rezeption sind Spitze. Das ist auch das einzige Positive. Das Zimmer wurde mangelhaft gereinigt, die Kaffeestation nicht nachgefüllt. Zimmer abgewohnt.Fensterreinigung wäre angemessen. Kein guter Schlaf wegen lauten Zimmernachbarn und lauter Klimaanlage. Die Frühstückssitution katastrophal dank einer Vielzahl von Reisegruppen.

Posted by on 11 May 2018

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Comment from Hotel Management

5 Jun 2018 by Nicole Hahn

Sehr geehrter Pumukel, vielen Dank, dass Sie sich die Zeit genommen haben, unser Hotel zu bewerten. Gerne werden wir Ihr Kompliment an die Damen an der Rezeption weiterleiten. Wir möchten uns für die mangelhafte Zimmerreinigung entschuldigen und werden dies umgehend an unser Housekeeping weiterleiten. Auf laute Zimmernachbarn können wir leider keinen Einfluß nehmen. Wir würden uns freuen, Sie wieder als Gast bei uns begrüßen zu dürfen. Beste Grüße Nicole Hahn Stellvertretende Direktorin

About the Mercure Muenchen Ost Messe

Location Kronstadter Str. 12, Munich, BY 81677

Property Features

Wired Internet is free in public spaces. Business amenities include a business centre and meeting rooms. You can enjoy a drink at the bar/lounge. A library, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Mercure Muenchen Ost Messe. For a fee, parking is available. Smoking is allowed in designated areas at this Munich hotel.

  • 1 building
  • 167 guestrooms or units
  • 4 levels
  • Conference rooms
  • Built in 2006
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Library
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Bar or lounge

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: Daglfing Train Station (2.6 km / 1.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Mercure Muenchen Ost Messe offers 167 accommodations with laptop-compatible safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Munich hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Golfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.

Pet Policy

  • Pets: EUR 15 per pet, per nightService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Union Pay, Eurocard, Barclaycard and debit cards. Cash is not accepted. Cashless payment methods are available for all transactions. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received their complete COVID-19 vaccination at least 1 days prior to check-in. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Service animals are allowed
  • Guests must provide health documentation
  • Service animals are exempt from fees/restrictions
  • Guests must provide proof of COVID-19 vaccination
  • Minimum age for proof of COVID-19 vaccination requirement: 12
  • UnionPay
  • COVID-19 vaccine must have been received a minimum number of days before check-in: 1
  • Property does not offer on-site COVID-19 testing
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19.95 for adults and from EUR 9.95 for children
  • Covered self-parking fee: EUR 10 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 20.00 (subject to availability)
  • Late check-out fee: EUR 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Hotel Muenchen Ost
  • Comfort Hotel Muenchen Ost Munich
  • Comfort Muenchen Ost
  • Comfort Muenchen Ost Munich
  • Comfort Hotel Munich
  • Comfort Inn Munich
  • Mercure Muenchen Ost Messe Hotel Munich
  • Mercure Muenchen Ost Messe Hotel
  • Mercure Muenchen Ost Messe Munich
  • Mercure Muenchen Ost Messe
  • Mercure Muenchen Ost Messe Hotel
  • Mercure Muenchen Ost Messe Munich
  • Mercure Muenchen Ost Messe Hotel Munich

You should know

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.