Sure Hotel by Best Western Muenchen Hauptbahnhof

3.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Sure Hotel by Best Western Muenchen Hauptbahnhof

Standard Room, 3 Single Beds | Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Family Room, 2 Double Beds (Cozy Sitting Corner) | Room amenity
Lobby
Lobby
Point of interest

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Breakfast available
  • Parking available
  • Housekeeping

Explore the area

Map
Arnulfstr. 12, Munich, BY, 80335
  • Karlsplatz - Stachus
    ‪8 min walk‬
  • Koenigsplatz
    ‪11 min walk‬
  • Theresienwiese
    ‪15 min walk‬
  • Munich (MUC-Franz Josef Strauss Intl.)
    ‪44 min drive‬

Room options

Superior Room, 1 Double Bed, Bathtub (Cozy Sitting Corner)

  • Sleeps 2
  • 1 Double Bed

Standard Room, 3 Single Beds

  • Sleeps 3
  • 3 Single Beds

Comfort Room, 1 Double Bed, Bathtub

  • Sleeps 2
  • 1 Double Bed

Family Room, 2 Double Beds (Cozy Sitting Corner)

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Single Bed

  • Sleeps 1
  • 1 Single Bed

Family Room, Multiple Beds, Bathtub (Cozy Sitting Corner)

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Family Room, Multiple Beds, Bathtub (Cozy Sitting Corner)

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Standard Room, 1 Queen Bed

  • Sleeps 1
  • 1 Queen Bed

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

Similar properties

About this property

Sure Hotel by Best Western Muenchen Hauptbahnhof

Hotel with a 24-hour front desk, near Marienplatz
Along with a bar/lounge, this smoke-free hotel has self parking and a 24-hour front desk. WiFi in public areas is free. Additionally, a computer station, tour/ticket assistance and a front desk safe are on-site.
Sure Hotel by Best Western Muenchen Hauptbahnhof offers 138 accommodations with a safe and a hairdryer. Flat-screen televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

This Munich hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
The breakfast at Sure Hotel by Best Western Muenchen Hauptbahnhof gets high marks from our customers. During your stay, you're just a quick walk from Augustiner Keller. Features include free WiFi in public areas, plus a bar and self-parking (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, a computer and multilingual staff
  • Guests have great things to say about the clean guestrooms and the breakfast
  • 15 minutes by foot from Theresienwiese and a 4-minute drive from Viktualienmarkt
  • Pets welcome for a fee
As a guest of Sure Hotel by Best Western Muenchen Hauptbahnhof, you'll find a vending machine, multilingual staff, and tour/ticket assistance. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Sure Hotel by Best Western Muenchen Hauptbahnhof also features a front desk safe and a lift. Parking is available for a fee.

This 3-star Munich hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Hotelbar – On-site bar. Guests can enjoy drinks at the bar.

Languages

Arabic, Bulgarian, English, French, German, Greek, Hungarian, Russian, Spanish, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 15 per night)
  • Parking on site (EUR 15 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 14 for adults and EUR 5 for children
  • A bar/lounge

Restaurants on site

  • Hotelbar

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Desk
  • Desk chair
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14 for adults and from EUR 5 for children
  • Self-parking fee: EUR 15 per night
  • Nearby parking fee: EUR 15 per night (164 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Winters · Hotel München
Winters · Hotel München Am Hauptbahnhof
Winters Hotel · München Am Hauptbahnhof
Winters Hotel München ·
Winters Hotel München · Am Hauptbahnhof
Winters Hotel München · Am Hauptbahnhof Munich
Winters Hotel München Am Hauptbahnhof
Winters München · Am Hauptbahnhof
Winters München · Am Hauptbahnhof Munich
Novum Hotel München Am Hauptbahnhof Munich
Novum Hotel München Am Hauptbahnhof
Novum München Am Hauptbahnhof Munich
Novum München Am Hauptbahnhof
Sure By Muenchen Hauptbahnhof
Hotel München Am Hauptbahnhof
Novum Hotel München Am Hauptbahnhof
Sure Hotel by Best Western Muenchen Hauptbahnhof Hotel
Sure Hotel by Best Western Muenchen Hauptbahnhof Munich
Sure Hotel by Best Western Muenchen Hauptbahnhof Hotel Munich

Sure Hotel by Best Western Muenchen Hauptbahnhof Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 207 out of 747 reviews" "
Rating 8 - Good. 293 out of 747 reviews" "
Rating 6 - Okay. 143 out of 747 reviews" "
Rating 4 - Poor. 66 out of 747 reviews" "
Rating 2 - Terrible. 38 out of 747 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time we stay at this property and will definitely stay the next time we are in Munchen.
Stayed 3 nights in Oct 2024

8/10 Good

JOHN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location !! Across st train staion nice place good breakfest cleam
Stayed 2 nights in Oct 2024

10/10 Excellent

Mauricio

Stayed 3 nights in Sep 2024

4/10 Poor

Steve

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
No drinking hot water available when the restaurant was closed, safe box failure to open that we suspect the possible of thief, WIFI is slow and disconnected in the end when using in the evening.
Stayed 3 nights in Oct 2024

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Shelley

Stayed 3 nights in Sep 2024

10/10 Excellent

john

Stayed 1 night in Sep 2024

4/10 Poor

Derrick

Travelled with group
Disliked: Property conditions & facilities, room comfort
Room photos did not match the expectation for the room. There is no air-conditioning, but some kind of window fan system that lets in outside noise and the hotel is across from the train station. The service was potentially fine, but we were price gauged due to Oktoberfest.
Stayed 4 nights in Sep 2024

8/10 Good

Jimmy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were on the 7th Floor. There was no ceiling fan or the small ac was not helping to cool the room. So most of the time it was too hot
Stayed 3 nights in Oct 2024

2/10 Terrible

Kyle

Travelled with group
Liked: Property conditions & facilities
Disliked: Room comfort
Terrible showers, loud noise
Absolutely horrific bathroom setup. The shower could not about pouring water all over the bathroom floor so everything was soaked. The beds were extremely stiff. Outside the noise was unbearable, people yelling and cars honking all throughout the night.
Stayed 6 nights in Sep 2024

4/10 Poor

Josephine

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service
Nice for an overnight stay. Basic clean small room, and that was the superior. The staff and the breakfast buffet were all excellent!
Stayed 2 nights in Oct 2024

4/10 Poor

Franz

Disliked: Cleanliness, staff & service, property conditions & facilities
Great location, but bad side of Raiway Station, everything under construction. Misleading pictiors in your website
Stayed 1 night in Oct 2024

4/10 Poor

Emily

Travelled with group
Disliked: Staff & service, room comfort
Did the job
We needed a place to stay for Oktoberfest...it did the job
Stayed 3 nights in Sep 2024

8/10 Good

Randy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in an excellent location down across from the train station. Close vicinity to restaurants, bars, and 15 minutes walking to Oktober fest. Staff were great!
Stayed 3 nights in Sep 2024

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
Don’t stay
Room was large and clean but bathroom needs an upgrade as the door was falling off the hinge and the grab bar in the bath tub was loose. We asked for a room that was accessible by lift - Was given a room on the 7th floor where you have to get the lift to the 6th floor then walk up stairs. One of our party had a bad knee which was explained to the man at check in but he said we had to take the room and they may be able to move us the next day. We heard nothing back. The staff at reception were very rude to anyone we heard them talking to. Really there was no useful customer service which is a shame for a Best Western hotel. Would not stay here again.
Stayed 4 nights in Sep 2024

6/10 Okay

David

Travelled with group
Liked: Cleanliness
Disliked: Room comfort
David
Stayed in a cozy bedroom suite on Level 7. Note lift access is only available to level 6. Had to climb the stairs with the heavy luggage. Further windows are not sound proof as stated. Finally shower over bath is poorly designed. Very narrow bath to stand in and limited height of shower head
Stayed 4 nights in Sep 2024

6/10 Okay

Anna o

Travelled with group
For a bed to sleep in for Oktoberfest, its perfectly fine and located conveniently
Stayed 3 nights in Sep 2024

6/10 Okay

Lynn, Village of Lakewood

Travelled with group
Liked: Cleanliness
Disliked: Amenities
Close to transportation
Stayed 4 nights in Sep 2024

4/10 Poor

Tarek

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Wow for 260 eur a night with shower with no hot water the first day .. a shower with shutters with no hard back so water all over bathroom .. and I was afraid of the supper sticky floor mop .. dirty .. old .. no next time for me at this hotel
Stayed 1 night in Sep 2024

10/10 Excellent

S

Stayed 2 nights in Sep 2024

2/10 Terrible

Neil

Stayed 2 nights in Sep 2024

10/10 Excellent

Chrissie

Stayed 4 nights in Aug 2024

6/10 Okay

Peter

It was a basic one night stop over very convenient to the train station. Excellent for the Airport as a Lufthansa bus goes from outside the hotel every 20 minutes 24 hrs a day. €12 euros per person. The hotel offered no hot drinks between 3pm and our departure at 6am . Poor
Stayed 1 night in Sep 2024

6/10 Okay

Alan

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Very small room. Some how not possible to even get a cup of coffee anywhere in the hotel - not in the room, not downstairs, nowhere.
Stayed 2 nights in Sep 2024