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Prinsotel La Dorada

4-star property
Ctra Alcudia - Arta Km5, 5, Muro, Mallorca 044 511 21 42
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4.4 out of 5
Excellent!
See all 63 ebookers Reviews

"Had a very relaxing time Very safe for children with lots for them to do " More

By a verified traveller on Mon 08 Jul 2019

Points Of Interest

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Suite 1 Bedroom, Penthouse, Private pool

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Suite, 2 Bedrooms, Balcony

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Standard Apartment, 1 Bedroom

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom, Hot Tub, Ground Floor

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Suite, 2 Bedrooms, Private Pool

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom, Balcony

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Prinsotel La Dorada. During your stay, you're just a quick walk from Playa de Muro. You'll find features such as free WiFi in public areas, plus 2 outdoor pools and 3 restaurants.

  • Free WiFi
  • The 3 restaurants, poolside bar and 3 bars/lounges offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and 2 outdoor pools
  • Indulge with manicures and pedicures, facials or body wraps at the spa
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • Just a 3-minute walk from Playa de Muro and 9 minutes by car from Alcúdia Beach

Prinsotel La Dorada ratings based on 63 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Prinsotel La Dorada

Everyone (13) Couples (9) Family (40)
4 out of 5
Had a very relaxing time Very safe for children with lots for them to do

Posted by on 8 Jul 2019

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Comment from Hotel Management

10 Jul 2019 by Guest Service

Dear guest, thank you very much for your kind comment and for rating your stay in Prinsotel La Dorada. We are very glad to know, you enjoyed the stay with us. Looking forward to your next visit! Kind regards, Prinsotel

5 out of 5

Posted by on 6 Jul 2019

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Comment from Hotel Management

10 Jul 2019 by Guest Service

Estimado huésped, Muchas gracias por evaluar su estancia en Prinsotel La Dorada. Esperamos que hayan disfrutado y todo haya sido de su agrado. Sería un placer poder volver a recibirle pronto. Un saludo, PRINSOTEL

5 out of 5
Excellent facilities, Tennis Court is very tight in the baseline recess, maybe an idea to have 2 Tennis Courts instead of one, as true Tennis Guests would be looking for those facilities. Very pleased that the Indoor pool is opened in throughout summer, as adults with no children enjoys a little peace from the sun, and some privacy.

Posted by on 28 Aug 2018

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Comment from Hotel Management

28 Aug 2018 by Guest Service

Dear guest, thank you very much for your kind comment and also for rating your stay in Prinsotel. We are very glad to know, you enjoyed the stay with us. Look forward to your next visit! Kind regards, Prinsotel

5 out of 5
Really lovely, modern and well-kept hotel with a beautiful inner swimming pool area and a large garden. We stayed in a suite and really liked that it was rather spacious with a big bathroom and a superb shower. The room also had a large TV and PS4. Our suite also had a terrace on a second floor which gave an extremely nice way to relax and enjoy our stay. The half-board was quite nice as well. The breakfast was excellent and dinner also offered nice selection to suite every taste.

Posted by on 1 Oct 2017

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Comment from Hotel Management

16 Nov 2017 by Prinsotel

Dear guest, thank you very much for your kind comment and also for rating your stay in Prinsotel La Dorada. We are very glad to know, you enjoyed the stay with us. Look forward to your next visit! Kind regards, Prinsotel

5 out of 5

Great hotel.

Great hotel, pools are fantastic, great playground and staff, they even have a compressor to blow up inflatables at the pool hut. No daft pool rules - loads of fun and activities. Wifi was hit and miss and the kids were sleeping on the sofa in the lounge which was not ideal when paying £150 a night. Kitchenette was basic also. Location was good and they have a good range of entertainment throughout the week. Definitely recommend. One of the better hotels we've stayed in - no reals problems picking up a couple of sunbeds most days. Very helpful staff very focussed on customer service.

Posted by on 24 Aug 2015

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5 out of 5

Young Couples Break

Stayed here at the end of April for a few days - the apartment was spacious and had a little kitchen with a fridge, toaster and kettle which was really useful. There was a little terrace outside which was perfect for brunch in the sun and because of the time of year it was really quiet - plenty of sun loungers by the pool. Beds were comfy, shower was warm and powerful. It's about a €10 taxi down to the port or a 40 minute walk but the beach is just a couple of minutes away. All in all would definitely stay here again.

Posted by on 30 Apr 2015

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5 out of 5

Best ever holiday in mallorca

Impeccable hotel. Smiley staff and always cheerful and helpful.Imaculately kept grounds and rooms. Once vacated, They Even use a tape measure to ensure the sunbeds are all straight and neat. Never a problem getting one either and we went 10-21 august. (4of us). Wi fi was not very good but they are aware I believe. We had a relaxing holiday and met other lovely guests. Best hotel we have stayed in on this island- and we have been a few times. We will be back. Was self catering.

Posted by on 23 Aug 2014

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4 out of 5

Family holiday

Great hotel, lovely staff, nice pool. 5 mins walk from the beach and restaurants. Short drive to port of Alcudia.

Posted by on 16 Sep 2013

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3 out of 5

Its OK

Hotel is so so. Good for the kids. Reception staff need a lesson in PR. From the moment we arrived we got the impression we were an inconvenience to them. I mean... paying customers on a recession hit Spanish Island.... surely not!! Strange but true.

Posted by on 27 Aug 2013

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4 out of 5

Family getaway

Hotel was excellent with beach across the road, Staff every friendly. Would highly recommend to families.

Posted by on 21 Jun 2013

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About the Prinsotel La Dorada

Location Ctra Alcudia - Arta Km5, 5, Muro, Mallorca 7440

Renovations + Closures

The property is closed during the winter season.

Property Features

Prinsotel La Dorada offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and an indoor pool. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi. A children's pool, a fitness centre, and a sauna are also featured at the family-friendly Prinsotel La Dorada. Smoking is allowed in designated areas at this 4-star Muro hotel.

  • 256 guestrooms or units
  • 4 levels
  • 5 buildings
  • 3 dining venues
  • 3 bars or lounges
  • Built in 1997
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Newspapers for purchase
  • Television in lobby
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 1
  • Children's club (free)
  • Kitchenette
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Miniature golf on site
  • Refrigerator
  • Microwave
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free parking nearby

Room Amenities

Prinsotel La Dorada offers 256 accommodations with minibars and a safe. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Fridge
  • Microwave
  • Coffee maker
  • Kitchenware
  • Separate bath and shower
  • Cots (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 10:30 AM.

Restaurante KitchenMarket – This buffet restaurant serves breakfast and dinner.

PICCO – This restaurant specialises in Asian cuisine and serves lunch and dinner. Open daily.

Grill – This steakhouse only serves dinner. Open daily.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include an outdoor tennis court, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Water skiing nearby
  • Miniature golf on site
  • Golfing nearby
  • Parasailing nearby
  • Hiking/biking trails on site
  • Mountain biking nearby
  • Volleyball on site
  • Archery on site
  • Windsurfing nearby
  • Horse riding nearby
  • Playground on site
  • Personal motor watercraft nearby
  • Ecotours nearby
  • Basketball on site
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna. The spa is open daily.

  • Sauna in spa
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. Cashless payment methods are available for all transactions.

  • Property does not require health documentation at check-in
  • Cashless transactions are available
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Property confirms they are implementing enhanced cleaning measures
  • Credit card and matching ID required at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 17 for adults and from EUR 8.5 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Prinsotel
  • Prinsotel Dorada
  • Prinsotel Dorada Hotel
  • Prinsotel Dorada Hotel Muro
  • Prinsotel Dorada Muro
  • Prinsotel La Dorada Hotel Playa De Muro
  • Prinsotel La Dorada Playa De Muro, Majorca
  • Prinsotel La Dorada Muro
  • Prinsotel La Dorada Hotel
  • Prinsotel La Dorada Hotel Muro

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

Eco-certified property

This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Travelife
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.