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Al Bustan Palace, a Ritz-Carlton Hotel

5.0 star property

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Photo gallery for Al Bustan Palace, a Ritz-Carlton Hotel

Aerial view
View from property
Private beach, sun-loungers, beach umbrellas, beach towels
Lobby sitting area
5 outdoor pools, pool umbrellas, pool loungers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service

Explore the area

Map
Muscat 114 Oman, Quron Beach, Muscat, 114
  • Al-Bustan Palace
    ‪1 min walk‬
  • Muttrah Souq
    ‪12 min drive‬
  • Qantab Beach
    ‪13 min drive‬
  • Muscat (MCT-Muscat Intl.)
    ‪37 min drive‬

Room options

View all photos for Room, 1 King Bed, Balcony, Pool View

Premium bedding, down duvets, Select Comfort beds, minibar

Room, 1 King Bed, Balcony, Pool View

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking, Balcony (Balcony)

Premium bedding, down duvets, Select Comfort beds, minibar

Executive Suite, 1 Bedroom, Non Smoking, Balcony (Balcony)

  • 80 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Sea View

Premium bedding, down duvets, Select Comfort beds, minibar

Executive Suite, 1 Bedroom, Sea View

  • 80 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Sea View

Premium bedding, down duvets, Select Comfort beds, minibar

Room, 1 King Bed, Balcony, Sea View

  • 40 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Patio, Ground Floor

Premium bedding, down duvets, Select Comfort beds, minibar

Room, 1 King Bed, Patio, Ground Floor

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Premium bedding, down duvets, Select Comfort beds, minibar

Room, 1 King Bed, Balcony

  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Balcony, Sea View

Premium bedding, down duvets, Select Comfort beds, minibar

Room, 2 Single Beds, Balcony, Sea View

  • 40 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 2 Single Beds, Patio, Ground Floor

Premium bedding, down duvets, Select Comfort beds, minibar

Room, 2 Single Beds, Patio, Ground Floor

  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Suite, 1 Bedroom, Sea View

Premium bedding, down duvets, Select Comfort beds, minibar

Executive Suite, 1 Bedroom, Sea View

  • 80 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed, Balcony, Resort View

Junior Suite, 1 King Bed, Balcony, Resort View | Premium bedding, down duvets, Select Comfort beds, minibar

Junior Suite, 1 King Bed, Balcony, Resort View

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking, Balcony (Balcony)

Premium bedding, down duvets, Select Comfort beds, minibar

Executive Suite, 1 Bedroom, Non Smoking, Balcony (Balcony)

  • 80 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 2 Single Beds, Balcony, Pool View

5 outdoor pools, pool umbrellas, pool loungers

Room, 2 Single Beds, Balcony, Pool View

  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 2 Single Beds, Balcony

Premium bedding, down duvets, Select Comfort beds, minibar

Room, 2 Single Beds, Balcony

  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

View all photos for Presidential Suite, 2 Bedrooms, Non Smoking, Sea View (Balcony)

Presidential Suite, 2 Bedrooms, Non Smoking, Sea View (Balcony) | Living room | 55-inch LCD TV with cable channels

Presidential Suite, 2 Bedrooms, Non Smoking, Sea View (Balcony)

  • 300 sq m
  • Sea view
  • Sleeps 5
  • 2 Double Beds

View all photos for Presidential Suite, 2 Bedrooms, Balcony

Premium bedding, down duvets, Select Comfort beds, minibar

Presidential Suite, 2 Bedrooms, Balcony

  • 300 sq m
  • Mountain view
  • Sleeps 5
  • 2 Double Beds

Similar properties

Exterior

Jumeirah Muscat Bay

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.9 out of 5, Exceptional, (115)
The price is CHF 594
for 1 room
includes taxes & fees
16 Apr - 17 Apr
Jumeirah Muscat Bay

About this property

Al Bustan Palace, a Ritz-Carlton Hotel

Luxury resort on the beach, with 5 outdoor pools
Catch some rays on Al Bustan Palace, a Ritz-Carlton Hotel's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 3 restaurants. Housekeeping is available on request.
Al Bustan Palace, a Ritz-Carlton Hotel offers 250 accommodations with minibars and a safe. Rooms open to balconies. Select Comfort beds feature down duvets and premium bedding. A pillow menu is available. 55-inch LCD televisions come with cable channels. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

A private beach and 4 outdoor tennis courts are featured at the resort. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, Al Bustan Palace Spa by The Ritz-Carlton. Services include deep-tissue massages, Swedish massages, Thai massages and facials. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Al Bustan Palace, a Ritz-Carlton Hotel. During your stay, you're just a quick walk from Al-Bustan Palace. You'll find features such as free WiFi in public areas and free valet parking, plus 5 outdoor pools.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine at Al Khiran Terrace, one of the property's 3 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Splash around at the waterslide or swim in the 5 outdoor pools
  • Indulge with body wraps, body scrubs or manicures and pedicures at Al Bustan Palace Spa by The Ritz-Carlton
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a private beach, 4 outdoor tennis courts and a gym
  • Steps from Al-Bustan Palace and 9 minutes on foot from Al-Bustan Roundabout
Simply walk outside to feel the sun on your face at the sandy beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Al Bustan Palace, a Ritz-Carlton Hotel, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This luxury resort also offers a complimentary children's club, a children's pool and outdoor tennis courts. Self parking and valet parking are free.

This 5-star Muscat resort is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.
Al Khiran Terrace – This theme restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
China Mood – This theme restaurant specialises in Chinese cuisine and only serves dinner. Reservations are required.
Beach Pavilion Restaurant – This beachfront restaurant specialises in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: OMR 16.27 for adults and OMR 7.50 for children
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Al Khiran Terrace
  • Beach Pavilion Restaurant
  • China Mood

Things to do

  • 4 outdoor tennis courts
  • 5 outdoor pools
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Playground
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Shopping
  • Snorkelling
  • Steam room
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Children's pool
  • Free children's club
  • Free cot
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 8,138 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub (84 centimetre high)
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways (81 centimetre wide)

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property has separate beaches for men and women. The women's beach is under construction and unavailable for use until further notice.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately OMR 16.27 for adults and from OMR 7.5 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.

Property is also known as

Al Bustan
Al Bustan Palace
Al Bustan Palace Ritz-Carlton Hotel Muscat
Al Bustan Palace Ritz-Carlton Muscat
Al Bustan Ritz-Carlton Hotel
Bustan Palace
Al Bustan Palace Ritz-Carlton Hotel
Al Bustan Palace Ritz-Carlton
Al Bustan Palace a Ritz Carlton Hotel
Al Bustan Palace, a Ritz-Carlton Hotel Resort
Al Bustan Palace, a Ritz-Carlton Hotel Muscat
Al Bustan Palace, a Ritz-Carlton Hotel Resort Muscat

Al Bustan Palace, a Ritz-Carlton Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 272 out of 367 reviews
Rating 8 - Good. 66 out of 367 reviews
Rating 6 - Okay. 17 out of 367 reviews
Rating 4 - Poor. 9 out of 367 reviews
Rating 2 - Terrible. 3 out of 367 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tino

Stayed 2 nights in Dec 2024

10/10 Excellent

Rajnish, Penn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

6/10 Okay

reefat

Reception staff were helpful. Signage was poor. Service at breakfast was poor. When I asked for service I was told to go to the chef as it would be easier which I thought was rude. Room wasn’t cleaned until the afternoon. Appreciated request for early check in. The steps in the lobby are a hazard. May consider a hand rail to alert guests that there are steps they need to navigate.
Stayed 3 nights in Nov 2024

8/10 Good

anoop

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Victoria Gertrude

Stayed 8 nights in Oct 2024

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and brilliant spa. Very relaxing, great food and a wonderful team looking after you!
Stayed 9 nights in Nov 2024

10/10 Excellent

Daren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Lana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel I stayed at in Oman. Attentive staff (thank you for the upgrade!), incredible breakfast buffet, great gym & other amenities. Mountain view from the room terrace was very beautiful. Look forward to coming back for a longer stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Autumn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Property !
Stayed 1 night in Mar 2024

10/10 Excellent

Daeman

Liked: Cleanliness, amenities
Great service. Beautiful rooms and grounds.
Stayed 2 nights in Mar 2024

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely PERFECT!!
Stayed 2 nights in Mar 2024

8/10 Good

Rehab

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and naturally beautiful
Stayed 2 nights in Feb 2024

10/10 Excellent

andrea

Travelled with partner
Liked: Cleanliness, amenities
welcome and check in was horrible, one picks the rirz because of the magic it brings along, this stay started off horribly. i wanted to turn around and leave instantly. however, the staff listened to how unhappy i felt and made the rest of our stay magical as expected. other than that, the ritz is the ritz, amazing room, food, views, and after being disappointed in the beginning a lot of attention to detail in the end.
Stayed 1 night in Jan 2024

8/10 Good

Shruthi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Gordon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such an impressive hotel. We had a special request related to arriving hours before official check in and the hotel was very accommodating

10/10 Excellent

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great and the cleanliness of the property. Friendly staff.
Stayed 4 nights in Nov 2023

10/10 Excellent

Janice

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel, especially the grounds and views were amazing! 10/10! The hotel has a beautiful pool view, ocean view and mountain view! The rooms were beautiful and kept well. The staff would not let you lift a finger. I had a late flight and I was allowed a 3pm check out at no cost! I did come across some amazing staff that went above and beyond, extremely inviting and friendly and I would like to mention by name: Fajrul and Zablon from the outside pool bar and restaurant which was my fave place.. and Blaise who was our waiter who never stopped smiling at the 1st floor restaurant and the lovely Manval (names could be spelled wrong) from the same restaurant were so accommodating and warm… oh and that restaurant had the best buffet I had ever been to! So much variety.. just a great experience. I hope to be back one day.
Stayed 2 nights in Nov 2023

10/10 Excellent

Luke, FPO AE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is excellent and superb. Pick this place if you want to experience true relaxation!
Stayed 2 nights in Sep 2023

10/10 Excellent

Mukhtar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Al round 5 star Exceptional staff
Stayed 5 nights in Sep 2023

8/10 Good

monica

Stayed 2 nights in Jun 2023

10/10 Excellent

Isra

Travelled with partner
Liked: Cleanliness, staff & service
Amazing start to finish, staff always eager to help. The minibar fridge packed in, and they replaced it with a brand new fridge within minutes! Attention to detail was amazing like remembering my coffee order each morning before me even saying. The Atrium Lobby is the single most spectacular lobby I have ever seen in my life, with the gorgeous chandeliers and intricate work on the high ceiling. Pictures and videos don’t do it justice. 4 pools, including a women’s only pool and women’s only beach which I appreciated. Never over crowded or busy, I guess people haven’t figured out this holiday spot yet. I hope it stays that way! All you can eat lobster at the the seafood buffet which was a real treat. And a massive farewell at our last dinner at the Pavillion where they went the extra mile. We were treated like royalty at the Bustan Palace and will certainly pay be back. I have been thoroughly spoiled and no other hotel chain will ever compare. Dare I say the best hotel I’ve ever stayed at.
Stayed 10 nights in May 2023

10/10 Excellent

naif Mohammed

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Some times there is conferences and officials delegate from different countries and that make a the hotel busy and full of guards .. in the middle of a resort which make it unpleasant
Stayed 4 nights in May 2023

10/10 Excellent

Mohammad

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It is located in a very nice area with access to sea,
Stayed 4 nights in Mar 2023

10/10 Excellent

Anil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach pool and everything was excellent. Rooms were very nice too
Stayed 7 nights in Jan 2023

6/10 Okay

Rebecca

Travelled with family
Liked: Cleanliness, staff & service
Staff were absolutely fantastic; the pictures don't do justice to the opulence of it all
Stayed 4 nights in Jan 2023