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Novotel Muscat Airport

4.0 star property

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Photo gallery for Novotel Muscat Airport

Premium bedding, pillow-top beds, minibar, in-room safe
Outdoor pool
View from room
Deluxe Suite, 1 King Bed | Premium bedding, pillow-top beds, minibar, in-room safe
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Room service

Explore the area

Map
Al Maardih Street, Al-Seeb District, Muscat, 111
  • Oman International Exhibition Center
    ‪6 min walk‬
  • Oman Convention and Exhibition Centre
    ‪6 min drive‬
  • Al Mouj Marina
    ‪10 min drive‬
  • Muscat (MCT-Muscat Intl.)
    ‪5 min drive‬

Room options

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed | Premium bedding, pillow-top beds, minibar, in-room safe

Junior Suite, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds | Premium bedding, pillow-top beds, minibar, in-room safe

Superior Room, 2 Single Beds

  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 1 Double Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Superior Room, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Executive Room, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed

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About this property

Novotel Muscat Airport

Beach hotel with outdoor pool
Guests of this beach hotel will appreciate convenient on-site amenities such as a 24-hour health club and a steam room. Housekeeping is available on request.
Novotel Muscat Airport offers 214 accommodations with minibars and a safe. Pillowtop beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a 24-hour health club and a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include Thai massages and massages.
Novotel Muscat Airport's proximity to the airport gets high marks from our customers. During your stay, you're just a quick walk from Oman International Exhibition Center. Features include free WiFi in public areas, free valet parking and a free manager's reception.
  • Free WiFi
  • Free valet parking, self-parking and Motorhome/coach/lorry parking
  • Enjoy local and international cuisine with pool views at Ginger, one of the property's 3 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and bicycles to rent
  • 6 minutes by car from Oman Convention and Exhibition Centre and 10 minutes from Sultan Qaboos Sports Complex
  • Airport shuttle service available for a fee
Novotel Muscat Airport offers its guests an outdoor pool, a 24-hour health club, and a steam room. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

Business amenities include a 24-hour business centre, 6 meeting rooms, and limo/town car service. Event space at this hotel measures 7212 square feet (670 square metres) and includes conference space. Spa services, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Novotel Muscat Airport. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4-star Muscat hotel.

The hotel hosts a free manager's reception daily.
Ginger – Overlooking the pool, this buffet restaurant specialises in local and international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.
Theatrum – Overlooking the garden, this bar specialises in Asian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Lobby Lounge – This café specialises in American cuisine and serves breakfast, lunch and dinner. A children's menu is available. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, Filipino, French, German, Hindi, Russian, Ukranian, Urdu, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: OMR 5.67 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Ginger
  • Lobby Lounge
  • Theatrum

Things to do

  • 18-hole adjacent golf course
  • 24-hour health club
  • Bicycle rentals
  • Outdoor pool
  • Playground
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Children's toys
  • Cot (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • 7,212 square feet of conference space

Outdoors

  • Garden
  • Vegetable garden

Spa

  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Grab bar in shower
  • Handrails in hallways
  • Handrails in stairways
  • Hospital bed
  • Lift
  • Pool access ramp on site
  • Pool hoist on site
  • Portable hoist available
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Novotel Muscat Airport

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for OMR 10.0 per night.
  • Cots (infant beds) are available for OMR 12.36 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately OMR 5.67 per person
  • Airport shuttle fee: OMR 10 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: OMR 10 (one-way), (up to 16 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: OMR 12.36 per night
  • Rollaway bed fee: OMR 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Novotel Muscat Airport offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Sundus Rotana Hotel Muscat
Sundus Rotana Hotel
Sundus Rotana Muscat
Sundus Rotana
Novotel Muscat Airport Hotel
Novotel Muscat Airport Muscat
Novotel Muscat Airport Hotel Muscat
Novotel Muscat (Opening January 2020)

Novotel Muscat Airport Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 127 out of 228 reviews
Rating 8 - Good. 67 out of 228 reviews
Rating 6 - Okay. 17 out of 228 reviews
Rating 4 - Poor. 9 out of 228 reviews
Rating 2 - Terrible. 8 out of 228 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Wei Shu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Raihan, Clyde

Stayed 1 night in Jan 2025

2/10 Terrible

Alvin

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
We ordered fish fingers for my son’s dinner when we got to the hotel at 1am. The food came uncooked and could have got us food poisoning. Called to return the food and ask for a refund which was refused. Morning staff gave us a fresh set of food to takeaway, however, just found overall the staff during the night very unprofessional and not customer centric. Reception staff were equally unfriendly and unhelpful when we checked in. Staff here could do well with some basic customer service training.
Stayed 1 night in Mar 2025

10/10 Excellent

Nia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good stay

Very clean, helpful and friendly staff, comfy and quiet night sleep. The breakfast buffet was delicious and plenty of choice for all.
Stayed 1 night in Mar 2025

10/10 Excellent

Shakeela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, felt very safe
Stayed 1 night in Feb 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Muhammad

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor Hospitality!!

Front desk staff was NOT helpful at all. Will neither recommend nor book this hotel ever again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Alaa

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, nice and easy
Stayed 2 nights in Jan 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Akshay

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the airport but otherwise in the middle of nowhere
Stayed 2 nights in Nov 2024

10/10 Excellent

DAVID

Liked: Staff & service, property conditions & facilities
Convenient near Airport
Stayed 1 night in Nov 2024

10/10 Excellent

Matt

Stayed 1 night in Nov 2024

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Adventure in Oman for two weeks

Nice place close to airport No shutter bus but about $17 Australian
Stayed 1 night in Oct 2024

10/10 Excellent

AA GEHAD

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Kumaraswamy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

George-Alexandru

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Naveena

Liked: Staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Aug 2024

10/10 Excellent

Naveena

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff and lovely room
Stayed 1 night in Jun 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and convenient

Nice, convenient for the airport and government offices like passport office
Stayed 3 nights in Jun 2024

10/10 Excellent

Sundar

Stayed 1 night in Apr 2024

8/10 Good

Terence

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location to the airport. beds are fantastic, only the staff spoilt it. Indifferent hotel check in clerk and unhelpful waiter in restaurant
Stayed 1 night in Sep 2023

8/10 Good

KEITH

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stay over

short overnight stay before travelling back to work
Stayed 1 night in Jun 2023

6/10 Okay

SALEM, DUBAI

Travelled with family
Liked: Staff & service
Very good
Stayed 2 nights in Jun 2023