Sheraton Oman Hotel

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Oman Hotel

Indoor pool, 2 outdoor pools, open 6:00 AM to 9:00 PM, pool umbrellas
Exterior
Royal Suite, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, pillow-top beds, minibar
Exterior
View from property

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Spa
  • Room service
  • All-inclusive

Explore the area

Map
Ruwi, Muscat, 112
  • Muscat Central Business District
    13 min walk
  • Muttrah Souq
    5 min drive
  • Muttrah Corniche
    5 min drive
  • Muscat (MCT-Muscat Intl.)
    28 min drive

Room options

Royal Suite, 1 King Bed, Non Smoking

  • 218 sq m
  • Sleeps 4
  • 1 King Bed

Club Suite, 1 King Bed, Non Smoking

  • 132 sq m
  • Sleeps 4
  • 1 King Bed

Executive Suite, 1 King Bed, Non Smoking

  • 91 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Single Beds, Non Smoking

  • 36 sq m
  • Sleeps 3
  • 2 Single Beds

Room, 1 King Bed, Non Smoking

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Single Beds, Non Smoking

  • 36 sq m
  • Sleeps 3
  • 2 Single Beds

Club Room, 1 King Bed, Non Smoking

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • 90 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking

  • 54 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Sheraton Oman Hotel

Luxury hotel with 2 restaurants and 2 outdoor pools
This smoke-free hotel features 2 restaurants, 2 outdoor pools and a full-service spa. Free WiFi in public areas and free valet parking are also provided. Other amenities include an indoor pool, a 24-hour fitness centre and a bar/lounge. Housekeeping is available on request.
Sheraton Oman Hotel offers 230 air-conditioned accommodations with iPod docking stations and minibars. Pillowtop beds feature premium bedding. A pillow menu is available. 43-inch LED televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and designer toiletries.

This Muscat hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include laptop-compatible safes and free newspapers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

2 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include Access to hot tub, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Sheraton Oman Hotel. During your stay, you'll be within walking distance of Muscat Central Business District. You'll find features such as free WiFi in public areas and free valet parking, plus 2 outdoor pools.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy a bite to eat at Courtyard, a buffet restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Wired Internet for a fee
  • Take a swim in the indoor and 2 outdoor pools or soak in the hot tub
  • Treat yourself to body treatments, body scrubs or massages at the spa
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • 13 minutes on foot from Muscat Central Business District and a 5-minute drive from Muttrah Souq
Some rates at Sheraton Oman Hotel are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Sheraton Oman Hotel offers its guests a full-service spa, 2 outdoor swimming pools, an indoor pool, and Access to hot tub. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre, 13 meeting rooms, and limo/town car service are available. Event space at this hotel measures 12497 square feet (1161 square metres) and includes conference space. A children's pool, a 24-hour fitness centre, and a sauna are also featured at the luxury Sheraton Oman Hotel. Self parking and valet parking are free.

This 5-star Muscat hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11:00 AM.
Courtyard – This buffet restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.
Asado Steakhouse – This steakhouse specialises in international cuisine and only serves dinner. Open daily.
Turbine & Taps – This bar specialises in international cuisine and serves dinner and light fare. Happy hour is offered. Open daily.
Tea Library – This café serves breakfast, lunch, dinner and light fare. Open daily.
Late-night fare is available from 24-hour room service.

All-inclusive details

All-inclusive room rates at Sheraton Oman Hotel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

Arabic, English, Filipino, Hindi, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (OMR 5 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: OMR 14 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Asado Steakhouse
  • Courtyard
  • Tea Library
  • Turbine & Taps

Family friendly

  • 2 outdoor pools
  • Art supplies
  • Changing table
  • Children's books
  • Children's dinnerware
  • Children's games
  • Children's pool
  • Free cot
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12,497 square feet of conference space
  • 13 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Accessible shuttle
  • Ceiling hoist
  • Doorbell and phone notification
  • Front entrance ramp
  • Grab bar in shower (99 centimetre high)
  • Grab bar near toilet (71 centimetre high)
  • Lever door handles
  • Low-height bed (61 centimetre high)
  • Low-height counter and sink (86 centimetre high)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Magnifying mirror
  • No lift
  • Pool access ramp on site
  • Raised toilet seat (46 centimetre high)
  • Sign language-capable staff
  • Valet for wheelchair-equipped vehicles
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (89 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (86 centimetre wide)
  • Wheelchairs on site

More

  • 14 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Lifeguards
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LED TV with premium cable/satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sheraton Oman Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for OMR 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately OMR 14 per person
  • Fee for in-room wired Internet: OMR 5 per day (rates may vary)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: OMR 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Sheraton Oman Hotel Muscat
Sheraton Oman Hotel
Sheraton Oman Muscat
Sheraton Oman
Sheraton Oman Hotel Hotel
Sheraton Oman Hotel Muscat
Sheraton Oman Hotel Hotel Muscat

Sheraton Oman Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 240 out of 367 reviews" "
Rating 8 - Good. 86 out of 367 reviews" "
Rating 6 - Okay. 27 out of 367 reviews" "
Rating 4 - Poor. 5 out of 367 reviews" "
Rating 2 - Terrible. 9 out of 367 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Malek

Stayed 5 nights in Aug 2024

10/10 Excellent

Ashish

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oman best business hotel
Great stay. Staff was amazing. Clean and close to most places. Lots of eating options around.
Stayed 7 nights in Aug 2024

6/10 Okay

Tristanjay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was unable to connect any of my devices to the wifi services with my room number and my last name. The staff all tried to do the same thing on my devices and nothing worked. They ended up connecting my devices to the wifi using a whole different method which I was unable to reconnect to once my devices disconnected.
Stayed 2 nights in Aug 2024

8/10 Good

Adnan

Stayed 7 nights in Jul 2024

8/10 Good

Faaduma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are amazing, beautiful hotel with the woow factor. Food was nice and the amenities were amazing, outdoor and indoor pool. With indoor pool from 10-12 for just ladies only. The only thing i didnt like was the affordable taxis from the app could not pick me up infront of the hotel. Due to the arrangement many hotels have with taxi companies. So had to walk out the hotel grounds to catch my taxi, which did not make me feel very safe especially at night as its pits black there and as a solo female traveller. But i would definitely go back to Muscat and stay at Sheraton. Staff made my day everyday and the peacefulness was very nice.
Stayed 7 nights in Jul 2024

10/10 Excellent

Mirza

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short business trip
Sheraton Oman is wonderful as always, on all counts!
Stayed 1 night in Jun 2024

4/10 Poor

YATIN

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Poor service from reception
Disappointment with the service I received during my recent stay at the Sheraton. Upon check-in, the front desk staff did not offer any assistance or support with my luggage and seemed disinterested in providing a warm welcome. This was not the level of service I expected from a Sheraton hotel. Additionally, I found the bathroom in my room to be extremely slippery, which posed a safety hazard as I nearly fell while taking a bath. Moreover, there was no shoe polish available, which is typically a standard amenity. During checkout, I attempted to contact the reception or front desk multiple times, but no one answered the phone. This added to my frustration and further indicated a lack of attentiveness and customer care.
Stayed 3 nights in May 2024

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay in Muscat was made wonderful by the fabulous staff at the Sheraton. The reception, executive lounge and restaurant staff were all so welcoming and helpful. Big shoutout particularly to the executive lounge staff who made it an event very evening at the end of some long days. We felt valued the whole time we were there
Stayed 3 nights in Apr 2024

10/10 Excellent

Farzana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super helpful and welcoming. It was very clean around the hotel including the rooms however maybe the bathrooms can do with a bit of an update - there was a musty smell and the bathtub was a bit old. I took the breakfast option which was a buffet but there wasn’t much selection of hot food and the food was repetitive. However the waiters are all attentive and they do go above and beyond to try to meet your needs. Also, I like to see traditional food options too, but I didn’t see anything at breakfast except for Omani tea. There is a pool area which is very nice as well as spa facilities.
Stayed 7 nights in May 2024

10/10 Excellent

Ali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
‏Very helpful ‏Hotel Staff. Yeah Safe quiet. Breakfast is very good in a big hole with a variety of seating. Easy parking for free. Five star hotel room quality.
Stayed 3 nights in May 2024

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff are the biggest asset of this hotel. From the moment we checked in we were made to feel like special guests. The reception staff, restaurant staff and the club lounge provided excellent service and were very attentive. The location of the hotel means it is not easy to seek out alternative dining options but choices at the hotel were good. Thank you to all staff for making our stay so memorable.
Stayed 1 night in Apr 2024

10/10 Excellent

Syed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Alena

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for overnight stay
We stayed only one night. The check in was quick, sleepers, towels, robes : all was provided. We had stayed in twin bed room, beds are wide. Breakfast is buffet. Many options for vegans. We didn’t have opportunity to check the area around. Locates 30 min drive to Marina for boat trips.
Stayed 1 night in Apr 2024

10/10 Excellent

Hanieh

Stayed 3 nights in Mar 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my time here. Special thanks to everyone at concierge, Issa in house keeping and Philippe in the Courtyard. Lovely experience, only sad thing was the outdoor pool was out of service for three days after a party. Otherwise amazing!
Stayed 7 nights in Mar 2024

10/10 Excellent

Lyn G

Liked: Cleanliness, staff & service
Staff are very accommodating. Good services.
Stayed 3 nights in Mar 2024

10/10 Excellent

Mohammad, London

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, pleasant staff, perfect short stay.
Stayed 3 nights in Feb 2024

10/10 Excellent

Branimir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sheraton Oman stat
Excellent business/leisure hotel with huge gym, both outdoor/indoor pool, spa center with finnish/turkish sauna. They serve delicious breakfast and buffet dinners. On Wednesdays you can indulge yourself into Delhi/Lahore night, on Thursdays Gaucho steaks and on Friday Omani Sabla nights. I only did not understand why they serve pepsi cola program solely?!
Stayed 7 nights in Feb 2024

10/10 Excellent

Bipin

Travelled with family
Liked: Amenities
All good
Stayed 1 night in Jan 2024

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and beautiful premises
Stayed 3 nights in Jan 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Spa Experience & Breakfast Buffet
I stayed here for only 1 night at the beginning of my trip of Oman. It was convenient, comfortable, and clean. The front desk was very friendly and helpful which was great. I ate at the restaurant serving the pool area and was disappointed at the slow service. They were clearly understaffed for that area but seemed slow in general. I did eat at the breakfast buffet the next morning and was impressed with the selections and customer service. Everyone was very friendly and accommodating. The highlight of my stay was the massage at the spa. It was wonderful! I got the relaxing Swedish massage and it was divine.
Spa
Spa
Lunch by the pool
Stayed 1 night in Dec 2023

10/10 Excellent

D

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stunning pool but service needs to be improved
Quality of the hotel was really good although it was of a 'classic' style and kept very clean. The food was great including the themed nights and huge breakfast spread. The temperature controlled outdoor pool was amazing. Really disappointed in the service ... constantly trying to get attention of staff. We had Club lounge access and they couldn't even get a gin & tonic correct. There is clearly still smoking on the 13th floor in the Club Lounge, but the whole floor smells. On the morning of New Years Eve, there was a note under the door to say that the outdoor pool area would be closed from 14:30 to set up for the party that night. Very disappointed that we weren't notified about this at check-in or at least given more notice so that we could have planned our days accordingly. If staying at the hotel over 31 December then make sure you ask for a room that doesn't overlook the pool as it was very noisy.
Stayed 7 nights in Dec 2023

2/10 Terrible

Joell

Travelled with family
Stayed 1 night in Dec 2023

2/10 Terrible

Sammer

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

mousa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
فندق راقي ومتميز ... الغرف تحتاج الى مصليات للصلاة
Stayed 3 nights in Dec 2023