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Best Western Mystic Hotel

2.5 star property

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Photo gallery for Best Western Mystic Hotel

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed) | In-room safe, desk, laptop workspace, blackout curtains
Lobby
Exterior
Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed) | Bathroom | Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels
Free daily continental breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Pool
  • 24/7 front desk
  • Gym
  • Housekeeping

Explore the area

Map
48 Whitehall Ave, Mystic, CT, 06355
  • Olde Mistick Village
    ‪8 min walk‬
  • Mystic Aquarium and Institute for Exploration
    ‪13 min walk‬
  • Mystic Seaport
    ‪4 min drive‬
  • New London, CT (GON-Groton - New London)
    ‪11 min drive‬

Room options

View all photos for Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Dining Table;with Sofabed)

Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Dining Table;with Sofabed) | In-room safe, desk, laptop workspace, blackout curtains

Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Dining Table;with Sofabed)

  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (with Single Sofabed)

Standard Room, 1 King Bed, Non Smoking (with Single Sofabed) | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking (with Single Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Bathtub

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed) | In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

  • 49 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Best Western Mystic Hotel

Hotel with free breakfast, near Olde Mistick Village
This smoke-free hotel features a fitness centre, coffee/tea in a common area and a seasonal outdoor pool. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and a 24-hour front desk are on-site. Change of towels is available on request
Best Western Mystic Hotel offers 120 air-conditioned accommodations with a safe and free newspapers. LCD televisions come with premium cable channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
The free breakfast at Best Western Mystic Hotel gets good marks from our customers. During your stay, you'll be within walking distance of Olde Mistick Village. Enjoy features like free WiFi in public areas and free self-parking, plus a gym.
  • Free continental breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • WiFi for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a business centre, meeting rooms and a car charging station
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the location
  • Within a 15-minute walk of Olde Mistick Village and Mystic Aquarium and Institute for Exploration
  • Pets welcome for a fee
Best Western Mystic Hotel offers its guests a fitness centre and a seasonal outdoor pool. Public spaces have free WiFi. A business centre and meeting rooms are available. Free breakfast is served daily. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Best Western Mystic Hotel. Self parking is free. A complete renovation of Best Western Mystic Hotel was completed in December 2023.

This Mystic hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 6:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (122 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 2 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - December 2023
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per pet, per night, plus a deposit of USD 100 per stay
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0 per stay (rates may vary)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy, plus a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 11:30 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 8 AM to 8 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Hotel Mystic
Comfort Inn Mystic
Mystic Comfort Inn
Comfort Hotel Mystic
Comfort Inn Mystic Ct
Quality Inn Mystic
Quality Mystic
Best Mystic Hotel Mystic
Quality Inn Mystic Groton
Best Western Mystic Hotel Hotel
Best Western Mystic Hotel Mystic
Best Western Mystic Hotel Hotel Mystic

Best Western Mystic Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 114 out of 201 reviews
Rating 8 - Good. 52 out of 201 reviews
Rating 6 - Okay. 23 out of 201 reviews
Rating 4 - Poor. 8 out of 201 reviews
Rating 2 - Terrible. 4 out of 201 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Feb 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

6/10 Okay

Jo

Stayed 1 night in Oct 2024

10/10 Excellent

Madsen

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Bathroom not the greatest but pretty good for a work quick stay
Stayed 1 night in Feb 2025

10/10 Excellent

Scott

Stayed 1 night in Feb 2025

6/10 Okay

Lisa, White Plains

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very customer friendly and attentive.
Stayed 1 night in Feb 2025

10/10 Excellent

Yvette

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I checked in the staff was very helpful and very welcoming. Everything was clean. Overall great service!
Stayed 1 night in Feb 2025

10/10 Excellent

Stephanie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was greeted with a friendly, happy and positive woman name Ally at the front desk on Tuesday, February 18. She made sure my room was clean before sending my family and I up since there was a family in that room before us. Ally is a delightful girl and made my experience with Best Western superb! Rooms were spacious, clean and well kept.
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Good for the price

The hotel was fairly clean. The staff were friendly and attentive. Good for the price.
Stayed 3 nights in Feb 2025

10/10 Excellent

Daneen M.

Travelled with family
Very clean! Staff very nice and professional!! 2nd time staying there!!
Stayed 1 night in Feb 2025

10/10 Excellent

Cathy

Stayed 1 night in Dec 2024

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2025

8/10 Good

Sheila

Stayed 1 night in Feb 2025

10/10 Excellent

Mickhail

Travelled with group
Liked: Property conditions & facilities
Overall it’s a nice stay for 1-2 nights. Comfortability is superb. Breakfast was surprisingly good giving the fact it’s not a high end hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

Sumerlyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked for a quick get away for me and my husband. It was nice, the breakfast was great. Will stay again.
Stayed 1 night in Dec 2024

6/10 Okay

Ciara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the property everything was great but the mattress was TERRIBLE. Old school spring, HARD mattress. Woke up constantly and had awful back pain the next day. Could get a thicker ply toilet paper as well. Basically see through.
Stayed 1 night in Feb 2025

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Stephanie

Stayed 2 nights in Jan 2025

8/10 Good

Joleen

Travelled with family
Liked: Staff & service
Disliked: Room comfort

Ok for the money and one night ONLY

Bed was super uncomfortable. I could hear kids running up and down the hallway from the moment we got to our room to the moment we checked out. Horrible night’s sleep
Stayed 1 night in Jan 2025

10/10 Excellent

Jessica Dos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet!
Stayed 2 nights in Dec 2024

8/10 Good

Christine

Stayed 1 night in Jan 2025

10/10 Excellent

Connie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was recently renovated, so the room and halls were very clean, comfy and convenient for our needs. Ally, from the front desk, helped when we had a billing issue. She went above and beyond to make sure it was taken care of after we left. She called me a few times to give me updates and made it right.
Stayed 1 night in Jan 2025

8/10 Good

Gregory Alvin

Stayed 1 night in Jan 2025