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Hakuba Highland Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hakuba Highland Hotel

Hot springs
Hot springs/mineral springs
Front of property – evening/night
Hot springs
Hot springs

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Gym
  • Spa
  • Breakfast available
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
21582 Hokujo Hakuba Kitaazumi-gun, Hakuba, Nagano-ken, 399-9301
  • Hakuba Valley Ski Area
    1 min walk
  • Hakuba Green Sports Park
    4 min drive
  • Hakuba Ski Jumping Stadium
    4 min drive

Room options

View all photos for Twin Northern Alps View, Non Smoking

Down duvets, free WiFi, bed sheets

Twin Northern Alps View, Non Smoking

  • 2 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Wood Side Non Smoking

Twin Wood Side Non Smoking | Down duvets, free WiFi, bed sheets

Twin Wood Side Non Smoking

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

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includes taxes & fees
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About this property

Hakuba Highland Hotel

Ski-in/ski-out hotel with a full-service spa
With direct access to the slopes, Hakuba Highland Hotel makes guests feel at home with amenities such as a restaurant and a full-service spa.
Hakuba Highland Hotel offers 75 air-conditioned accommodations with complimentary dressing gowns and complimentary slippers. Beds feature down duvets. LCD televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets, toilets with an electronic bidet and complimentary toiletries. This Hakuba hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Hot springs and a health club are featured at the hotel. Other recreational amenities include ski-in/ski-out access, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.

During your stay at Hakuba Highland Hotel, you're just a quick walk from Hakuba Valley Ski Area. You'll find features such as free WiFi in public areas, free self-parking and a free ski shuttle.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at MAIN DINING ROOM, a buffet restaurant that serves local cuisine
  • Buffet breakfast served daily for a fee
  • Treat yourself to massages at the spa
  • Amenities include free newspapers in reception, a front desk safe and laundry facilities
  • On-site recreation includes hot springs, a gym and a sauna
  • Steps from Hakuba Valley Ski Area and a 5-minute drive from Hakuba Happo-One Ski Area
  • Free ski shuttle service
During the winter, enjoy on-site recreational activities like sledging and snowshoeing. After a day on the slopes, indulge in a treatment at the full-service spa or enjoy one of the other amenities, including a health club and a sauna. For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. Conveniences like ski storage, ski equipment rentals and ski passes allow you to spend less time with logistics and more time on the slopes.

There's a restaurant on site. Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Hakuba hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 9 AM.
MAIN DINING ROOM – This buffet restaurant specialises in local cuisine and serves breakfast and dinner.

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle
  • Free ski shuttle
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7 AM to 9 AM for a fee: JPY 1,200 for adults and JPY 840 for children
  • A restaurant

Restaurants on site

  • MAIN DINING ROOM

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Full-service spa
  • Health club
  • Hot springs
  • Sauna
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Sledding
  • Snowshoeing

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains

Full-service spa

  • Hot/mineral springs
  • Indoor mineral hot springs (onsen)
  • Massage
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 22-inch LCD TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in fee: JPY 2000

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: JPY 2000

Special check-in instructions

Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1200 for adults and from JPY 840 for children
  • Early check-in fee: JPY 2000 (subject to availability)
  • Late check-out fee: JPY 2000 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Hakuba Highland
Hakuba Highland Hotel
Highland Hotel Hakuba
Hakuba Highland Hotel Hotel
Hakuba Highland Hotel Hakuba
Hakuba Highland Hotel Hotel Hakuba

Hakuba Highland Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 64 out of 123 reviews" "
Rating 8 - Good. 46 out of 123 reviews" "
Rating 6 - Okay. 8 out of 123 reviews" "
Rating 4 - Poor. 3 out of 123 reviews" "
Rating 2 - Terrible. 2 out of 123 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing!
Stayed 3 nights in May 2024

8/10 Good

Bin

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2024

6/10 Okay

Ashley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a dated hotel, a bit further away from the main town and other areas of interest, which can be good to escape some of the chaos. The staff are very friendly and the common areas/amenities are wonderful, as well as having a shuttle to Hakuba 47 stop at the hotel. If you are looking for more nightlife, stay closer to Echoland. But if you want to relax and stay in the hotel, this is a great spot for a night or two.
Stayed 1 night in Jan 2024

10/10 Excellent

Gustavo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience - 10/10!
The overall experience staying in Hakuba Highland hotel was amazing! They provided excellent customer service and went above and beyond with all and any requests my friends and I made. They have incredible amenities and it was always very clean. The cherry on top were the amazing views we had from our rooms!
Stayed 4 nights in Jan 2024

6/10 Okay

Kay

Liked: Staff & service
Great views but missing something...
The Hakuba with its free breakfast and onsen appealed to us, but it’s a little too far out of the action. Although they offer a shuttle bus into areas that’s not at all times, and taxis in Japan are expensive. The variety at breakfast wasn’t really to our liking, but did the job before skiing. The views are amazing and it would be great if there was a little bar/cafe that you could get Hot/cold drinks in the day/evening...but all there is is the shop which sells souvenirs and some cans of beer and bottle of sake. The use of the private onsen has to be paid for but it is lovely, we used it twice. The rooms were only cleaned once every two days, but to compensate we were given some vouchers for the shop...to get a souvenir and can of Ashai.
Stayed 4 nights in Feb 2020

10/10 Excellent

Banthoengsuk

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Brilliant service and an outstanding onsen with incredible views!! The hotel buffet dinner was also great, Japanese food only, so a good local experience. All in all the hotel is more local than touristy. It is slightly out of the way (from the main ski resort area hubs), however, the shuttle services are good. It kind of added to the local feel of it not being at the resorts. Great for families too.
Stayed 5 nights in Jan 2020

10/10 Excellent

Joey

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019

8/10 Good

Yi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Staff is great and helpful. Room super clean and Onsen is great.
Stayed 5 nights in Dec 2019

8/10 Good

Mei yee

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Rishu, Hong Kong

Travelled with family
Liked: Staff & service, amenities
The hotel situated near The Alpes area where you can access to many local attractions, such as Kurobe Dam and Hokujo. Self driving is needed to access this hotel. Onsen is newly renovated and spacious. Mountain view from the Onsen is excellent. We got a mountain view room and the view was great. Breakfast was excellent. Room is a bit old and smaller than a lot of similar graded Onsen Hotel.
Stayed 2 nights in Sep 2019

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice resort.
Amazing!!!
Stayed 7 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome view and onsans. Away from the crowds, but close enough to access everything easily
Stayed 4 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2018

8/10 Good

Kingers, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff always had a smile on their faces. Food was great also.
Stayed 5 nights in Dec 2018

8/10 Good

Nada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
Very good value for money. It's an older hotel but well maintained and also the staff was super friendly and helpful. The onsen was amazing! And really great dinners with Japanese food for cheap. Just the location was a bit remote and unless you have a car you're dependant on the shuttle service which is reliable but not that frequent.
Stayed 5 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

10/10 Excellent

ChengPeng

Liked: Cleanliness, staff & service, property conditions & facilities
Worth a visit
Love the onsen. Great location and meals provided was classy and had a fantastic view of the mountains and township. It rest at a slope. Pick up provided from the hotel from the JR station. The origami table was a good break and tested the handiwork. Fresh apples sold at the counter..delicious!
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Kinman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Absolutely 5 stars hotel with hostel price
Stayed 1 night in Jun 2018

8/10 Good

Chi Wing

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Alan, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value all rounder
Great stay. Staff very helpful. Slightly out of town, but rewarded by great views back towards Hakuba (including from outdoor onsen), and regular shuttle buses to all resorts. Excellent value buffet breakfast. Is an older property but means toons are a Good size room.

10/10 Excellent

Alan, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good all rounder
Great stay. Staff very helpful. Slightly out of town, but rewarded by great views back towards Hakuba (including from outdoor onsen), and regular shuttle buses to all resorts. Excellent value buffet breakfast. Is an older property but means toons are a Good size room.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a beautiful stay. I felt pampered in everyday. The hotel buffet is very good and allows you to try many different types of japanese foods. Must Try!