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Hotel JAL City Nagano

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel JAL City Nagano

Restaurant
Bicycling
View from room
Lobby lounge
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Parking available
  • Bar
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
1221, Toigosho-machi, Nagano, Nagano-ken, 380-0834
  • Japanese Traditional Paper Museum
    ‪9 min walk‬
  • Nio-mon Gate
    ‪14 min walk‬
  • Sanmon Gate
    ‪17 min walk‬

Room options

View all photos for Renewal Twin Room, Non Smoking

Renewal Twin Room, Non Smoking | Desk, free WiFi, bed sheets

Renewal Twin Room, Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room, Non Smoking, Corner

Desk, free WiFi, bed sheets

Twin Room, Non Smoking, Corner

  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Renewal Economy Double Room, Non-Smoking

Renewal Economy Double Room, Non-Smoking | Desk, free WiFi, bed sheets

Renewal Economy Double Room, Non-Smoking

  • Sleeps 2
  • 1 Single Bed

View all photos for Twin Room, Non Smoking

Desk, free WiFi, bed sheets

Twin Room, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room, Smoking, Corner

Desk, free WiFi, bed sheets

Twin Room, Smoking, Corner

  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Renewal Double Room, Non Smoking

Renewal Double Room, Non Smoking | Desk, free WiFi, bed sheets

Renewal Double Room, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for High Floor Twin Room,Non Smoking

High Floor Twin Room,Non Smoking | Desk, free WiFi, bed sheets

High Floor Twin Room,Non Smoking

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room, Smoking

Desk, free WiFi, bed sheets

Twin Room, Smoking

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Non Smoking

Desk, free WiFi, bed sheets

Double Room, Non Smoking

  • 23.0 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for High Floor Double Room,Non Smoking

High Floor Double Room,Non Smoking | Desk, free WiFi, bed sheets

High Floor Double Room,Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double Room, Non Smoking

Desk, free WiFi, bed sheets

Economy Double Room, Non Smoking

  • 16 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Double Room, Smoking

Desk, free WiFi, bed sheets

Double Room, Smoking

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for High Floor Corner Twin Room,Non Smoking

High Floor Corner Twin Room,Non Smoking | Desk, free WiFi, bed sheets

High Floor Corner Twin Room,Non Smoking

  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Economy Double Room, Smoking

Desk, free WiFi, bed sheets

Economy Double Room, Smoking

  • 16 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for High Floor Single Room,Non Smoking

High Floor Single Room,Non Smoking | Desk, free WiFi, bed sheets

High Floor Single Room,Non Smoking

  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Single Room, Smoking

Desk, free WiFi, bed sheets

Single Room, Smoking

  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Single Room, Non Smoking

Desk, free WiFi, bed sheets

Single Room, Non Smoking

  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for High Floor EconomyDouble Room,Non Smoking

High Floor EconomyDouble Room,Non Smoking | Desk, free WiFi, bed sheets

High Floor EconomyDouble Room,Non Smoking

  • 16 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Renewal Single Room, Non Smoking

Renewal Single Room, Non Smoking | Desk, free WiFi, bed sheets

Renewal Single Room, Non Smoking

  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Renewal Deluxe Twin Room, Non Smoking

Renewal Deluxe Twin Room, Non Smoking | Desk, free WiFi, bed sheets

Renewal Deluxe Twin Room, Non Smoking

  • Sleeps 4
  • 2 Single Beds

View all photos for Twin Room Non Smoking

Desk, free WiFi, bed sheets

Twin Room Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for J Floor Twin Room Non Smoking

Desk, free WiFi, bed sheets

J Floor Twin Room Non Smoking

  • Sleeps 2
  • 1 Double Bed and 1 Single Bed

Single Room Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Single Room Non-Smoking

Desk, free WiFi, bed sheets

Single Room Non-Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Corner Twin Room Smoking

Combined shower/bathtub, free toiletries, hair dryer, slippers

Corner Twin Room Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for J Floor Corner Twin Room Non Smoking

Desk, free WiFi, bed sheets

J Floor Corner Twin Room Non Smoking

  • Sleeps 2
  • 2 Single Beds

Double Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Double Room Smoking

Desk, free WiFi, bed sheets

Economy Double Room Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for J Floor Single Room Non-smoking

Desk, free WiFi, bed sheets

J Floor Single Room Non-smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for J Floor Economy Double Room Non-smoking

Desk, free WiFi, bed sheets

J Floor Economy Double Room Non-smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for J Floor Double Room Non Smoking

Desk, free WiFi, bed sheets

J Floor Double Room Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Economy Double Room Non-Smoking

Desk, free WiFi, bed sheets

Economy Double Room Non-Smoking

  • Sleeps 2
  • 1 Single Bed

View all photos for Double Room Smoking

Desk, free WiFi, bed sheets

Double Room Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

Desk, free WiFi, bed sheets

Double Room

  • Sleeps 2
  • 1 Queen Bed

Twin Room Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Corner Twin Room Non smoking

Combined shower/bathtub, free toiletries, hair dryer, slippers

Corner Twin Room Non smoking

  • Sleeps 2
  • 2 Single Beds

Similar properties

Front of property

Sotetsu Fresa Inn Nagano Zenkojiguchi

Free WiFi
Air conditioning
Breakfast available
Business services
4.3 out of 5, Excellent, (1006)
The price is CHF 80
for 1 room
includes taxes & fees
27 Jan - 28 Jan
Sotetsu Fresa Inn Nagano Zenkojiguchi

About this property

Hotel JAL City Nagano

Hotel with a 24-hour front desk, near Zenko-ji Temple
A restaurant, a bar/lounge and self parking are available at this hotel. WiFi in public areas is free. Additionally, a business centre, a meeting room and dry cleaning are on-site.
Hotel JAL City Nagano offers 242 air-conditioned accommodations with complimentary slippers and a hairdryer. LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bidets, toilets with an electronic bidet and complimentary toiletries.

This Nagano hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they enjoy the overall property condition at Hotel JAL City Nagano. During your stay, you're just a quick walk from Saisho-in Temple. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes bicycles to rent
  • Just a 3-minute drive from Zenko-ji Temple and a few minutes from Nagano Prefectural Shinano Art Museum
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available.

Public spaces have free WiFi and wired Internet. Hotel JAL City Nagano also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Parking is available for a fee.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.
スカイレストラン白馬 – On-site buffet restaurant. Reservations are required.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (JPY 1,000 per night)
  • Parking on site (JPY 1,000 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 2,200 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • スカイレストラン白馬

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels
  • Pay films

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2200 per person
  • Self-parking fee: JPY 1000 per night
  • Nearby parking fee: JPY 1000 per night (820 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Jal City Nagano
Jal City Nagano

Hotel JAL City Nagano Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 342 out of 866 reviews" "
Rating 8 - Good. 357 out of 866 reviews" "
Rating 6 - Okay. 137 out of 866 reviews" "
Rating 4 - Poor. 24 out of 866 reviews" "
Rating 2 - Terrible. 6 out of 866 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Connie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No complaints!
Such a great stay all around! From the moment we arrived, we were impressed with every aspect of the service and experience. JAL did all the little things right. Don't skip out on breakfast - best view you'll ever have for a hotel buffet! Free umbrellas for guest use, lavender bath salts for relaxing, and free beer/juice/tea in addition to bottled water waiting for you chilled in the fridge. What more do you need?!?
Stayed 2 nights in Oct 2024

10/10 Excellent

Macnely V.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect but the shower, that went to the sides when the water has a high pressure. I love the retro details of our room to set the AC and the radio. They also have a huge space for washing machines, drinks machines (including noddles), two microwaves and a small library. It is twelve minutes walking from the station and has a nice straight walk to the Zenkoji Temple.
Stayed 1 night in Oct 2024

10/10 Excellent

Sundy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant on the 16th floor has an amazing view. The rooms are well appointed, although the aesthetic is out of the early 1990s, I found it to be pleasant and restful. If you book here, make sure to add the breakfast option!!!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Kim

Travelled with partner
Floor we were on is due for renovation and dated but clean
Stayed 2 nights in Sep 2024

6/10 Okay

Lorraine

Travelled with partner
Location was good however room was very small and the uncomfortable at night as it fit too warm and putting air conditioning on was too noisy
Stayed 1 night in Sep 2024

8/10 Good

lydia

Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. The breakfast buffet is a good deal and good chance to sample various Japanese foods.
Stayed 2 nights in Jul 2024

10/10 Excellent

Riady

Stayed 3 nights in May 2024

10/10 Excellent

Nitin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to JR station
Stayed 1 night in May 2024

10/10 Excellent

Lizzie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice hotel with many amenities. The room was spacious and the breakfast buffet was amazing! There was Nagano specific foods and western style breakfast options as well.
Stayed 1 night in Feb 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed their Chinese restaurant and it is close to Nagano station.
Stayed 3 nights in Feb 2024

8/10 Good

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value, good location, friendly staff
Stayed 2 nights in Dec 2023

10/10 Excellent

Philippe, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, very central, within walking distance from the Zenko-ji temple. Staff was welcoming and helpful. Breakfast buffet is very nice and with a superb view.
Stayed 1 night in Jan 2024

8/10 Good

Kit Yee Jody

Travelled with partner
Liked: Cleanliness, amenities
Convenient
Stayed 1 night in Oct 2023

10/10 Excellent

Christine

Travelled with group
Staff was excellent. Located perfectly!
Stayed 1 night in Oct 2023

8/10 Good

Margot

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located between train station & temple. Room was a good size & bathroom amenities excellent choice. Great selection at breakfast.
Stayed 2 nights in Oct 2023

8/10 Good

Jawad

10/10 Excellent

HOU

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
長野観光の拠点として立地も良く、ゆったり過ごすことができました。
Stayed 2 nights in May 2022

10/10 Excellent

Graham

Stayed 1 night in Mar 2022

6/10 Okay

Sook Han

Liked: Cleanliness
We stayed here for 2 nights. Room was clean and basic. Bed comfortable. Front desk need a lot of improvement. Not really helpful when we enquire on carpark. For some odd reason the internal carpark is not available for guest. We have to find outside carpark to park our car which is very inconvenient. They have good laundry available which is a plus sign. Just don't dine at the Chinese restaurant!! Overall is an okay hotel. Dont expect too much.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Daisuke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at JAL Nagano
Great location. Gave us good quality umbrellas to use when it rained. Was able to meet friends & talk & relax in clean, comfortable lobby.
Stayed 2 nights in Feb 2019