10/10 Excellent
raymond
25 Feb 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
raymond
Stayed 1 night in Feb 2019
Entire home
Phoenix Cocoon
Choose dates to view prices
Photo gallery for Phoenix Cocoon
Reviews
1010 out of 10
Exceptional
Entire home
3 bedrooms2 bathroomsSleeps 8
Popular amenities
- Washer
- Barbecue grill
- Outdoor space
- Housekeeping
- Parking included
- Free WiFi
Explore the area
4982-2 Hokujo, Hakuba, Nagano, 399-9301
- Hakuba Valley Ski Area1 min walk
- Hakuba Ski Jumping Stadium1 min walk
- Happo Information Center6 min walk
Room options
View all photos for Chalet (Phoenix Cocoon)
Chalet (Phoenix Cocoon)
- 3 bedrooms
- 2 bathrooms
- Sleeps 8
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About this property
Entire place
You'll have the entire home to yourself and will only share it with other guests in your party.
Phoenix Cocoon
Luxury holiday home in Hakuba with free parking
This smoke-free holiday home features concierge services, laundry facilities and tour/ticket assistance. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle and free train station pick-up. Additionally, barbecues, free train station drop-off and multilingual staff assistance are on-site. The holiday home has 3 bedrooms and offers free WiFi and an MP3 dock. Guests can enjoy a deep soaking tub, and other amenities include a kitchen with a fridge and an oven. Housekeeping is available once per stay.
Guest accommodation at this holiday home offers MP3 docking stations and washers/dryers. Rooms open to balconies. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a separate bath and shower with a deep soaking bath, bidets, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with DVD players and Netflix. Additionally, rooms include coffee/tea makers and rice cookers. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at this holiday home, you're just a quick walk from Hakuba Valley Ski Area. Free WiFi in public areas, free self-parking and free train pick-up service are available. The holiday home offers free WiFi and a deep-soaking bath.
- The holiday home offers a kitchen, a washer/dryer and 2 bathrooms
- Free WiFi
- Free self-parking
- Services include babysitting, a concierge and tour or ticket assistance
- Steps from Hakuba Valley Ski Area and 10 minutes on foot from Hakuba Happo-One Ski Area
- Free train station pick-up, train station drop-off and local-area shuttle service
As a guest of Phoenix Cocoon, you'll find a terrace, barbecue grills, and multilingual staff. Public spaces have free WiFi. An area shuttle, A train station pick-up shuttle and A train station drop-off shuttle are free. The luxury Phoenix Cocoon also features tour/ticket assistance, concierge services, and laundry facilities. Self parking is free.
Languages
Chinese (Mandarin), English, Japanese
Property amenities
Ski
- Close to skiing
Internet
- Available in the house: Free WiFi
Parking and transport
- Free area shuttle
- Area shuttle
- Free train station pick-up and drop-off shuttle
- Free self parking on site
Family friendly
- Babysitting (surcharge)
- Highchair
Kitchen
- Coffee/tea maker
- Cookware, dishware, and utensils
- Dishwasher
- Electric kettle
- Full-sized refrigerator/freezer
- Hob
- Microwave
- Oven
- Rice cooker
- Toaster
Bedrooms
- 3 bedrooms
- Bedsheets provided
- Rollaway/extra bed: JPY 7,000 per night
Bathroom
- 2 private bathrooms
- Bathtub or shower
- Bidet
- Deep soaking bathtub
- Free toiletries
- Hair dryer
- Toothbrush and toothpaste
- Towels provided
Entertainment
- DVD player
- Flat-screen TV
- MP3 dock
- Netflix
Outdoor areas
- Balcony
- Barbecue grill
- Terrace
Laundry
- Laundry facilities
- Washer/dryer
Work spaces
- Desk
Comfort
- Ceiling fan
- Heating
Pets
- No pets allowed
Suitability/Accessibility
- No lift
- Smoke-free property
Services and conveniences
- Concierge services
- Housekeeping (daily)
- Iron/ironing board
- Limited-hour front desk
- Luggage storage
- Multilingual staff
- Tour and ticket assistance
Things to do
- Hiking/biking trails nearby
Safety features
- Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
- Smoke detector (host has indicated there is a smoke detector on the property)
- First aid kit
- Security system
- Fire extinguisher
Policies
Check-in
Check-in time starts at 4 PM
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Contactless check-out
Special check-in instructions
This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 10 PM
Front desk staffed during limited hours
Access methods
Front desk (limited hours)
Pets
- No pets allowed
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for JPY 7000.0 per night.
- Cots (infant beds) are available for JPY 3000 per night.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Crib (infant bed) fee: JPY 3000 per night
- Rollaway bed fee: JPY 7000.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property is professionally cleaned
This holiday home offers transfers from the train station. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7 AM - 10 PM.
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
We should mention
- As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
Property is also known as
Phoenix Cocoon House Hakuba
Phoenix Cocoon House
Phoenix Cocoon Hakuba
Phoenix Cocoon Hakuba
Phoenix Cocoon Private vacation home
Phoenix Cocoon Private vacation home Hakuba
Phoenix Cocoon Reviews
Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 2 out of 2 reviews" "
10 - Excellent
2
Rating 8 - Good. 0 out of 2 reviews" "
8 - Good
0
Rating 6 - Okay. 0 out of 2 reviews" "
6 - Okay
0
Rating 4 - Poor. 0 out of 2 reviews" "
4 - Poor
0
Rating 2 - Terrible. 0 out of 2 reviews" "
2 - Terrible
0
10/10
Cleanliness
8.0/10
Staff & service
8.0/10
Amenities
10/10
Property conditions & facilities
Reviews
10/10 Excellent
Takaken, Kobe
Travelled with family and small children
9 Aug 2019
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔で広く快適でした。ただ、エアコンがないので日中は少し暑かったです。
Takaken
Stayed 3 nights in Aug 2019