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Mercure Nagano Matsushiro Resort & Spa

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Nagano Matsushiro Resort & Spa

Sauna, hot tub, hot springs/mineral springs
Lobby
Classic Room, Multiple Beds, Mountain View (Japanese Style) | In-room safe, desk, iron/ironing board, free WiFi
Classic Room, Multiple Beds, Mountain View (Japanese Style) | In-room safe, desk, iron/ironing board, free WiFi
Lobby

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast available
  • All-inclusive
    All-inclusive
  • Spa
    Spa
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
1372-1 Nishiterao Matsushiro, Nagano, Nagano-ken, 381-1215
  • Matsushiro Castle
    12 min walk
  • Chokoku-ji Temple
    12 min walk
  • Former Matsushiro Literary and Military School
    16 min walk

Room options

View all photos for Classic Room, Multiple Beds, Mountain View (Japanese Style)

Classic Room, Multiple Beds, Mountain View (Japanese Style) | In-room safe, desk, iron/ironing board, free WiFi

Classic Room, Multiple Beds, Mountain View (Japanese Style)

  • Sleeps 7
  • 4 Single Futons

View all photos for Classic Room with 2 single beds and 1 sofa bed, Mountain view

Classic Room with 2 single beds and 1 sofa bed, Mountain view | In-room safe, desk, iron/ironing board, free WiFi

Classic Room with 2 single beds and 1 sofa bed, Mountain view

  • Sleeps 5
  • 3 Single Beds

View all photos for Classic Room, Multiple Beds, Mountain View (Japanese Style)

Classic Room, Multiple Beds, Mountain View (Japanese Style) | In-room safe, desk, iron/ironing board, free WiFi

Classic Room, Multiple Beds, Mountain View (Japanese Style)

  • Sleeps 7
  • 2 Single Beds and 2 Single Futons

View all photos for Classic Room, 1 Double Bed with Sofa bed, Mountain View

Classic Room, 1 Double Bed with Sofa bed, Mountain View | In-room safe, desk, iron/ironing board, free WiFi

Classic Room, 1 Double Bed with Sofa bed, Mountain View

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About this property

Mercure Nagano Matsushiro Resort & Spa

Hotel with a full-service spa, near Matsushiro Castle
This hotel features a full-service spa, a restaurant and a sauna. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Mercure Nagano Matsushiro Resort & Spa offers 345 air-conditioned accommodations with a safe and complimentary slippers. Televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a hot tub. The spa is open daily.

Public bath/onsen services include an indoor public bath, outdoor mineral hot springs (Japanese-style onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.

Our customers tell us that they enjoy the overall property condition at Mercure Nagano Matsushiro Resort & Spa. During your stay, you'll be within walking distance of Matsushiro Castle. Enjoy features like free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Enjoy a bite to eat at the buffet restaurant
  • Buffet breakfast served daily for a fee
  • Treat yourself with a visit to the full-service spa
  • Amenities include a front desk safe, laundry facilities and a car charging station
  • On-site recreation includes hot springs and a sauna
  • 12 minutes by foot from Matsushiro Castle and a 2-minute drive from Former Matsushiro Literary and Military School
Some rates at Mercure Nagano Matsushiro Resort & Spa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

There's a restaurant on site. WiFi is free in public spaces. Mercure Nagano Matsushiro Resort & Spa offers its guests a full-service spa, hot springs, and a sauna. A vending machine, karaoke, and laundry facilities are also featured at Mercure Nagano Matsushiro Resort & Spa. Self parking is free.

Smoking is allowed in designated areas at this 4-star Nagano hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 9:30 AM.
Mercure Nagano Matsushiro Resort & Spa has a restaurant on site.
四季 – This buffet restaurant serves breakfast and dinner. Open daily.

All-inclusive details

All-inclusive room rates at Mercure Nagano Matsushiro Resort & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: JPY 3,025 to 3,025 for adults and JPY 1,815 to 2,178 for children
  • A restaurant

Restaurants on site

  • 四季

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service

Full-service spa

  • Hot/mineral springs
  • Outdoor mineral hot springs (onsen)
  • Public indoor bath (no minerals)
  • Sauna
  • Separate men/women areas in public bath
  • Spa open daily
  • Spa tub
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Built in 1996
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1 AM

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3025 to 3025 for adults and JPY 1815 to 2178 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Additional fees may apply to children for items such as extra bedding and meals.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Shinshu-matsushiro Royal
Shinshu-matsushiro Royal Hotel
Shinshu-matsushiro Royal Hotel Nagano
Shinshu-matsushiro Royal Nagano
Shinshu Matsushiro Royal Hotel
Royal NAGANO
Royal Hotel NAGANO
Mercure Nagano Matsushiro &
Mercure Nagano Matsushiro Resort Spa
Mercure Nagano Matsushiro Resort & Spa Hotel
Mercure Nagano Matsushiro Resort & Spa Nagano
Mercure Nagano Matsushiro Resort & Spa Hotel Nagano

Mercure Nagano Matsushiro Resort & Spa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 116 out of 294 reviews" "
Rating 8 - Good. 104 out of 294 reviews" "
Rating 6 - Okay. 46 out of 294 reviews" "
Rating 4 - Poor. 18 out of 294 reviews" "
Rating 2 - Terrible. 10 out of 294 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

tomie

Stayed 1 night in Aug 2024

2/10 Terrible

mitsuo

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

TAKAHIRO

Stayed 1 night in Jul 2024

8/10 Good

Shlomi Shlomo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is nice, but rooms are a bit old, it smells old... Need to renew the rooms. Breakfast is nice.
Stayed 1 night in Jun 2024

6/10 Okay

chandra

<>
Stayed 1 night in Apr 2024

10/10 Excellent

David

Stayed 1 night in Apr 2024

10/10 Excellent

ezekiel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is truly breathtakingly beautiful
Stayed 1 night in Apr 2024

10/10 Excellent

Andrew

Stayed 2 nights in Jan 2024

8/10 Good

Shailesh

Travelled with family
Liked: Staff & service, property conditions & facilities
Room was big with nice view. Parking was easy and free of charge. However, the sofa was dirty, old and smelled bad. Toilet was also not clean. For some reason, bidet stopped working.
Stayed 1 night in Jan 2024

6/10 Okay

Tamara

Liked: Staff & service
Disliked: Property conditions & facilities
I
Stayed 2 nights in Dec 2023

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Lisa

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Very nice buffet and the rooms were comfortable. Just a little too far from the station
Stayed 2 nights in Dec 2023

8/10 Good

kazuyoshi

Stayed 1 night in Dec 2023

6/10 Okay

hironori

Stayed 1 night in Dec 2023

8/10 Good

Glenn

Liked: Cleanliness, property conditions & facilities
Its a nice place.. clean and the onsen was good.. but weirdly they didnt sell any beer / sake anywhere on the property.. only non alcholic beer in tbe shop.. bar was only open till 6pm?? Its a bit far from anythings else..
Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Liked: Staff & service
Hotel is huge and had a lot of parking. Average rooms. Good location. Amazing breakfast buffet!
Stayed 2 nights in Nov 2023

8/10 Good

Matsui

Stayed 2 nights in Sep 2023

10/10 Excellent

NAO

Stayed 1 night in Jul 2023

10/10 Excellent

James

Stayed 1 night in Jul 2023

2/10 Terrible

tamae

Stayed 1 night in Jun 2023

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel to stay at Nagano
Very nice hotel, ample parking space, nice and big rooms and good location
Stayed 1 night in Mar 2023

8/10 Good

Wai Wah

Stayed 1 night in Feb 2023

10/10 Excellent

YUUSUKE

Stayed 1 night in Mar 2023

10/10 Excellent

Ryuji

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023