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Holiday Inn Nairobi Two Rivers Mall, an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Nairobi Two Rivers Mall, an IHG Hotel

Shopping centre
Suite, 1 King Bed (Dining Area) | Living area | TV
Suite, 1 King Bed (Dining Area) | In-room safe, desk, laptop workspace, blackout curtains
Exterior
Café

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Gym
    Gym
  • Housekeeping
    Housekeeping

Explore the area

Map
Off Limuru Rd at Runda, Two Rivers Mall, Nairobi, 00100
  • Two Rivers Mall
    1 min walk
  • Embassy of the United States of America
    6 min drive
  • Village Market
    7 min drive
  • Nairobi (NBO-Jomo Kenyatta Intl.)
    52 min drive

Room options

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 King Bed (Dining Area)

Suite, 1 King Bed (Dining Area) | Living area | TV

Suite, 1 King Bed (Dining Area)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds

Premium Room, 2 Single Beds | In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 Queen Bed, Accessible | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

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Exterior

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includes taxes & fees
8 Dec - 9 Dec
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About this property

Holiday Inn Nairobi Two Rivers Mall, an IHG Hotel

Hotel connected to a shopping centre in Nairobi with free parking
This hotel features an outdoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Holiday Inn Nairobi Two Rivers Mall, an IHG Hotel offers 171 air-conditioned accommodations with a safe and coffee/tea makers. Satellite televisions are provided. Rooms have partially open bathrooms. Bathrooms include slippers, complimentary toiletries and hairdryers.

This Nairobi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

With your stay at Holiday Inn Nairobi Two Rivers Mall, an IHG Hotel, you're connected to a shopping centre and just a quick walk from Two Rivers Mall. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a 24-hour business centre, 7 meeting rooms and conference space
  • On-site recreation includes a gym
  • Steps from Two Rivers Mall and a 5-minute drive from Karura Forest
Holiday Inn Nairobi Two Rivers Mall, an IHG Hotel offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business centre and 7 meeting rooms are available. Event space at this hotel measures 237 square feet (22 square metres) and includes conference space. A terrace, multilingual staff, and dry cleaning/laundry services are also featured at the business-friendly Holiday Inn Nairobi Two Rivers Mall, an IHG Hotel. Self parking is free.

Smoking is allowed in designated areas at this 4-star Nairobi hotel.

For a fee, guests can enjoy a continental breakfast on weekdays from 6:00 AM and 10:00 AM.
Holiday Inn Nairobi Two Rivers Mall, an IHG Hotel has a restaurant on site.
24-hour room service is available.

Languages

English, French, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Continental breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; USD 10 for adults and USD 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Highchair
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 237 square feet of conference space
  • 24-hour business centre
  • 7 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Banquet hall
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides

More

  • 4G smartphone data speed
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Smartphone
  • Soundproofed rooms
  • Unlimited smartphone data usage

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 4:30 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Holiday Inn Nairobi Two Rivers Mall, an IHG Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 10 for adults and from USD 10 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 4:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

City Lodge Hotel Two Rivers Mall Nairobi
City Lodge Hotel Two Rivers Mall
City Lodge Two Rivers Mall Nairobi
City Lodge Two Rivers Mall
City Lodge Hotel at Two Rivers
City Lodge Hotel at Two Rivers Mall
Holiday Inn Nairobi Two Rivers Mall an IHG Hotel
Holiday Inn Nairobi Two Rivers Mall, an IHG Hotel Hotel
Holiday Inn Nairobi Two Rivers Mall, an IHG Hotel Nairobi
Holiday Inn Nairobi Two Rivers Mall, an IHG Hotel Hotel Nairobi

Holiday Inn Nairobi Two Rivers Mall, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 36 out of 53 reviews" "
Rating 8 - Good. 8 out of 53 reviews" "
Rating 6 - Okay. 4 out of 53 reviews" "
Rating 4 - Poor. 2 out of 53 reviews" "
Rating 2 - Terrible. 3 out of 53 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Munir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 2 nights in Aug 2024

10/10 Excellent

Tonya

Stayed 1 night in Aug 2024

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly excellent!
Stayed 3 nights in Aug 2024

10/10 Excellent

Tonya

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
The experience was amazing. The front desk accommodated our request. All the staff were friendly.
Stayed 2 nights in Jul 2024

4/10 Poor

Abadir

Disliked: Cleanliness, staff & service, property conditions & facilities
I didn't like it.
Stayed 4 nights in May 2024

6/10 Okay

Nahla

Liked: Cleanliness, property conditions & facilities
would not recommend or stay here again. they charged me for bizarre things and clearly nickel and dime
Stayed 3 nights in Mar 2024

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Far from the airport but overall nice place
Stayed 1 night in Jan 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
So convenient for shopping at Two Rivers just across the driveway and very reasonably priced for Nairobi. Many good restaurants in the mall. Clean and convenient rooms.
Stayed 1 night in Feb 2024

10/10 Excellent

Hassan, Jeddah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant. Attached to a huge mall. Clean and most importantly safe.
Stayed 4 nights in Jan 2024

10/10 Excellent

Beverly Renee Roberts

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Venkat Raman

Stayed 3 nights in Dec 2023

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023

6/10 Okay

Arie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good but farway
Hotel is nice, food is okey,... But most problematic is the distance from the city downtown,... too far away.
Stayed 3 nights in Sep 2023

6/10 Okay

Stanley

Stayed 1 night in Oct 2023

10/10 Excellent

Norman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff at the Holiday Inn was of the most friendly and accommodating of all the hotels I've stayed in.
Stayed 6 nights in Sep 2023

10/10 Excellent

Angeth Acol De

Stayed 2 nights in Sep 2023

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and staff
Stayed 2 nights in Jun 2023

10/10 Excellent

Carla

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
great customer service
Stayed 2 nights in Jun 2023

10/10 Excellent

Owen

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff
Stayed 3 nights in Jul 2023

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2023

10/10 Excellent

Dean

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
only issue was usb ports in the room didn't work and only one electrical outlet
Stayed 1 night in Jun 2023

10/10 Excellent

Nicolas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing and calm environment outside of the ci.
An amazing and calm environment to refresh the mind. Away from the busy city view.
Stayed 1 night in Jun 2023

8/10 Good

Nathaniel

Stayed 4 nights in Feb 2022

8/10 Good

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is good property
Stayed 2 nights in Oct 2021

2/10 Terrible

Verified traveller

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were turned away upon arrival. They said the hotel was closed.
Stayed 2 nights in Apr 2021