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Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

During your stay at Jacaranda Nairobi Hotel, you're just a quick walk from Sarit Centre. You'll find features such as free WiFi in public areas, free self-parking and a free manager's reception.

  • Free WiFi
  • Free self-parking
  • Enjoy local and international cuisine while dining at The Node Restaurant
  • Take a swim in the outdoor pool
  • Indulge with deep-tissue massages, body treatments or reflexology at the spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Sarit Centre and 14 minutes on foot from Westgate Shopping Mall

Jacaranda Nairobi Hotel ratings based on 5 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Jacaranda Nairobi Hotel

Everyone (2)
4 out of 5

Posted by on 23 Oct 2022

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4 out of 5
Great gym, friendly staff, and convenient location!

Posted by , from Espoo on 2 Dec 2019

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Comment from Hotel Management

4 Dec 2019 by Nancy

Thank you for staying with us and for your feedback.

4 out of 5
Very nice gym, good breakfast, convenient location, and friendly staff!

Posted by on 28 Oct 2019

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Comment from Hotel Management

2 Dec 2019 by Nancy

We are glad that you chose to stay with us. Thank you for taking time to give us feedback.

4 out of 5
NIce hotel, friendly staff, good breakfast, and excellent location!

Posted by , from Espoo on 31 Jul 2018

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Comment from Hotel Management

29 Aug 2018 by Kelvin M

Dear Nopia, Thank your for choosing Jacaranda Hotel Nairobi as your home away from home, and for taking the time to review of your stay with us! We greatly value your feedback as we work towards maintaining and continually improving our standards of service. It's great to hear that you enjoyed your entire stay with us, and we hope that you will visit us again soon. Best regards from the team at Jacaranda!

4 out of 5

Good location, good breakfast

Pros: Great gym, nice pool area, centrally located next to Sarit Centre shopping mall.
Cons: Take out the old wall-to-wall carpets and renovate bathrooms.
Location: Centrally located, next to Sarit Centre shopping and Sankara 5 star hotel with a great view. Excellent food and service across the street at the Node!
Great gym, nice pool area, centrally located next to Sarit Centre shopping mall.

Posted by , from Espoo on 8 Feb 2018

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Comment from Hotel Management

20 Feb 2018 by Kelvin M

Thank your for choosing Jacaranda Hotel Nairobi! We greatly value your feedback as we work towards maintain and continually improving our standards of service. We are glad that you enjoyed your stay with us. We are currently working on improvements to the facilities as well as other areas in the hotel that we have identified, to further improve the guest experience - we hope you will be back to enjoy the improved services!

Renovations + Closures

The property is closed between 5 June and 6 June.

Property Features

Jacaranda Nairobi Hotel offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces. Business amenities include a business centre, meeting rooms, and limo/town car service. A children's pool, a sauna, and spa services are also featured at the family-friendly Jacaranda Nairobi Hotel. Self parking is free. Smoking is allowed in designated areas at this 3.5-star Nairobi hotel.

  • 128 guestrooms or units
  • 3 levels
  • 5 buildings
  • 2 dining venues
  • Conference rooms
  • Built in 1964
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • Television in lobby
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Jacaranda Nairobi Hotel offers 128 accommodations with minibars and a safe. Rooms open to balconies. Beds feature memory foam mattresses. Plasma televisions come with premium satellite channels. Bathrooms include dressing gowns, complimentary toiletries and hairdryers. This Nairobi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Private balcony
  • Memory foam beds
  • Minibar
  • In-room dining (24 hours)
  • Plasma television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Toiletries (free)
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

The hotel hosts a free manager's reception daily.

The Node Restaurant – This restaurant specialises in local and international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Pilates classes on site
  • Golfing nearby
  • Fitness classes on site
  • Yoga classes/instruction on site

Spa Services

The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

  • Number of treatment rooms 4
  • Couples treatment rooms
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Reflexology
  • Sports massage
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at noon
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 2
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Smoke detector
  • Children stay free

Hotel Names

  • Hotel Jacaranda
  • Hotel Jacaranda Nairobi
  • Jacaranda Hotel
  • Jacaranda Hotel Nairobi
  • Jacaranda Nairobi
  • Jacaranda Nairobi Hotel
  • Nairobi Hotel Jacaranda
  • Nairobi Jacaranda Hotel
  • Jacaranda Nairobi Hotel Hotel
  • Jacaranda Nairobi Hotel Nairobi
  • Jacaranda Nairobi Hotel Hotel Nairobi

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.