Pan Pacific Serviced Suites Nairobi

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pan Pacific Serviced Suites Nairobi

In-room safe, desk, laptop workspace, soundproofing
Lobby lounge
Lobby
Exterior
In-room safe, desk, laptop workspace, soundproofing

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Pool
  • Breakfast available
  • Housekeeping
  • Air conditioning
  • Kitchen
  • Gym

Explore the area

Map
Corner of Westlands Road & Chiromo Lane, Global Trade Center (GTC), Nairobi
  • Nairobi National Museum
    13 min walk
  • Shamura
    1 min walk
  • Capital Centre
    7 min drive
  • Nairobi (WIL-Wilson)
    16 min drive

Room options

One Bedroom Deluxe Suite King

  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

One Bedroom Suite King

  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

Two Bedroom Deluxe Suite King & Queen

  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

Two Bedroom Suite King & Queen

  • 2 bedrooms
  • 1 bathroom
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

Two Bedroom Suite King & Twin

  • 2 bedrooms
  • 1 bathroom
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Large Single Beds

Similar properties

About this property

Pan Pacific Serviced Suites Nairobi

Luxury aparthotel connected to a shopping centre in Nairobi with a fitness centre
Along with an outdoor pool, this aparthotel has a fitness centre and a steam room. WiFi in public areas is free. Other amenities include a meeting room, concierge services and dry cleaning. Each apartment provides a kitchenette with a fridge, an oven, a stovetop and a microwave. Conveniences include an all-in-one washing machine and dryer and a dining area, and guests will appreciate thoughtful touches, such as dressing gowns and slippers. Change of towels is available on request.
Pan Pacific Serviced Suites Nairobi offers 128 air-conditioned accommodations with all-in-one washer/dryers and a safe. This accommodation has separate sitting areas and includes desks and kitchen islands. Accommodation at this 5-star aparthotel has kitchenettes with full-sized fridge/freezers, stovetops, microwaves and separate dining areas.

Bathrooms include baths or showers, dressing gowns, slippers and complimentary toiletries. 43-inch Smart televisions come with satellite channels. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the aparthotel include an outdoor pool, a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

With your stay at Pan Pacific Serviced Suites Nairobi, you'll be connected to a shopping centre and within walking distance of Nairobi National Museum. Free WiFi in public areas, an outdoor pool and a gym are available. This luxury aparthotel has 128 apartments. A kitchenette and an all-in-one washing machine and dryer are available in each apartment.
  • Each apartment offers a kitchenette, an all-in-one washing machine and dryer and a dining area
  • Free Wi-Fi in some public areas
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a playground
  • 12 minutes by car from Thika Road Mall and 12 minutes from Nairobi National Park
  • Airport shuttle service available for a fee
Pan Pacific Serviced Suites Nairobi offers its guests an outdoor pool, a steam room, and a fitness centre. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury Pan Pacific Serviced Suites Nairobi. The property offers extended parking privileges.

Smoking is allowed in designated areas at this 5-star Nairobi aparthotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.

Languages

English

Property amenities

Pool/Spa

  • Outdoor pool
  • Steam room

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Onsite parking available only on request
  • Secured, covered extended parking on site
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Playground

Kitchenette

  • Blender
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen island
  • Microwave
  • Oven
  • Water dispenser

Dining

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 25 for adults and USD 25 for children

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • 43-inch Smart TV with satellite channels

Laundry

  • All-in-one washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace
  • Meeting room

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Accessible bathtub
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Free bottled water
  • Guidebooks
  • Housekeeping (daily)
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Meal delivery service
  • Multilingual staff
  • Porter/bellhop
  • Restaurant dining guides
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Turndown service

Location highlights

  • Connected to a shopping centre
  • In a business district
  • In an entertainment district
  • Near a health/beauty spa
  • Near a hospital
  • Near an outlet shopping centre
  • Near the airport

Things to do

  • Billiards/pool table
  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 128 units
  • Bed sheets changed on request
  • Cleaning products are eco-friendly
  • Reception hall
  • Soundproofing
  • Towels (changed on request)
  • Water dispenser

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Pan Pacific Serviced Suites Nairobi

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 25 for adults and from USD 25 for children
  • Airport shuttle fee: USD 45 per person (one-way)
  • Airport shuttle fee per child: USD 45 (one-way), (up to 5 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards, mobile payments and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
Pan Pacific Serviced Suites Nairobi offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Pan Pacific Serviced Suites Nairobi Nairobi
Pan Pacific Serviced Suites Nairobi Aparthotel
Pan Pacific Serviced Suites Nairobi Aparthotel Nairobi

Pan Pacific Serviced Suites Nairobi Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 5 out of 7 reviews" "
Rating 8 - Good. 2 out of 7 reviews" "
Rating 6 - Okay. 0 out of 7 reviews" "
Rating 4 - Poor. 0 out of 7 reviews" "
Rating 2 - Terrible. 0 out of 7 reviews" "

9.6/10

Cleanliness

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

SupaNova

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel/suite with a welcoming competent staff!
Stayed 1 night in Sep 2024

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I can’t say great things about Pan Pacific. I’ll recommend this place to any traveling to Nairobi. Staff was very friendly and helpful as well.
Stayed 4 nights in May 2024

8/10 Good

Craig

Business traveller
Liked: Cleanliness, room comfort
One of the best in Kenya
Just two issues. 1) The security is just to much. 2) The property is so large it requires long walks.
Stayed 3 nights in Nov 2023

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
I think this is the best place to stay in Nairobi. When the mall is completed, shopping and eating can be done within next door

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 6 nights in Sep 2023

10/10 Excellent

Oluyemi

Stayed 3 nights in Sep 2023

8/10 Good

Richard

Stayed 3 nights in Jan 2024