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PrideInn Azure Hotel Nairobi Westlands

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for PrideInn Azure Hotel Nairobi Westlands

Front of property
Superior Room, 1 King Bed | Minibar, in-room safe, desk, blackout curtains
Front of property – evening/night
Outdoor pool, pool loungers
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Lantana Road, Westlands, Nairobi
  • Sarit Centre
    12 min walk
  • Westgate Shopping Mall
    19 min walk
  • Arboretum
    9 min drive
  • Nairobi (WIL-Wilson)
    21 min drive

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Minibar, in-room safe, desk, blackout curtains

Superior Room, 1 King Bed

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Multiple Beds

Minibar, in-room safe, desk, blackout curtains

Superior Room, Multiple Beds

  • 40 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Presidential Suite

Presidential Suite | Minibar, in-room safe, desk, blackout curtains

Presidential Suite

  • 200 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

View from room

Standard Room, 1 King Bed

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, blackout curtains

Deluxe Room

  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | Minibar, in-room safe, desk, blackout curtains

Family Room

  • 45 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Junior Suite

Junior Suite | View from room

Junior Suite

  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Run of House

Minibar, in-room safe, desk, blackout curtains

Run of House

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | Minibar, in-room safe, desk, blackout curtains

Standard Twin Room

  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

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About this property

PrideInn Azure Hotel Nairobi Westlands

Nairobi hotel in Muthangari with 2 restaurants and free valet parking
Along with 2 restaurants, this hotel has an outdoor pool and a 24-hour fitness centre. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site.
PrideInn Azure Hotel Nairobi Westlands offers 164 air-conditioned accommodations with minibars and a safe. 32-inch LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and hairdryers.

This Nairobi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at PrideInn Azure Hotel Nairobi Westlands. During your stay, you'll be within walking distance of Sarit Centre. You'll find features such as free WiFi in public areas and free valet parking, plus 2 restaurants.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine with pool views at Lime Light, one of the property's 2 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and a playground
  • 6 minutes by car from Yaya Centre and 12 minutes from Nairobi National Park
PrideInn Azure Hotel Nairobi Westlands offers its guests an outdoor pool and a 24-hour fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

You'll find a business centre on site. A terrace, barbecue grills, and an arcade/games room are also featured at the business-friendly PrideInn Azure Hotel Nairobi Westlands. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4-star Nairobi hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Lime Light – Overlooking the pool, this coffee shop specialises in international cuisine and serves breakfast, lunch and dinner.
Tiger Trail – This restaurant specialises in Indian cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.

Languages

English, Hindi, Italian, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 30 for adults and USD 30 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Lime Light
  • Tiger Trail

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at PrideInn Azure Hotel Nairobi Westlands

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 61.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 30 for adults and from USD 30 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 61.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Royal Orchid Azure Nairobi
Hotel Royal Orchid Azure
Royal Orchid Azure Nairobi
Royal Orchid Azure
Azure Nairobi

PrideInn Azure Hotel Nairobi Westlands Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 146 out of 336 reviews" "
Rating 8 - Good. 117 out of 336 reviews" "
Rating 6 - Okay. 41 out of 336 reviews" "
Rating 4 - Poor. 11 out of 336 reviews" "
Rating 2 - Terrible. 21 out of 336 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Oskar

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
In general the hotel was fine but often the service was very slow. I ordered a dawa to my room and had to wait 45 minutes. The shower also took more than 5 minutes each morning to warm up. I was also woken up one morning by staff walking in by mistake quite early. The staff were very friendly though
Stayed 3 nights in Aug 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Dorothy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was convenient and the breakfast was great
Stayed 2 nights in Aug 2024

4/10 Poor

Nicholas, Lowell

Travelled with family
Liked: Cleanliness, staff & service, amenities
This hotel is overpriced and overrated. Uses all possible means to extort money out of the customer. We were to check in at 8pm but our flight was delayed for 10 hours. I notified the hotel 24 hours by email to shift my booking by a day but they pre check me in instead. I paid 1 night but spent only 2 hours of the first day at the hotel. We were prepared to wait 4 hours at the restaurant so that I can check in but they did not agree.
Stayed 2 nights in Jul 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel in Westlands
Very clean,well maintained. Excellent staff.
Stayed 2 nights in Jul 2024

10/10 Excellent

Yadayra, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend
Stayed 3 nights in Jul 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a fantastic hotel. So great to stay in a Kenyan hotel with western comforts. Will return and have told others about this gem.
Stayed 3 nights in Feb 2024

10/10 Excellent

Etsegenet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing experience staying at this hotel. The staff’s are professional and hospitable. I would like to give a shout out to Janet at the reception, she went above and beyond for all the services and support we asked her. Thank you Janet we had an amazing experience.
Stayed 5 nights in Jun 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ms Janet and staff made this the best hotel!
The service and level of care from this hotel was unmatched. We were traveling with an infant and small child for 7.5 hours from Masai Mara. They made the check-in supper easy and got room service to us almost before we arrived! Ms Janet and the whole staff will make this our go to hotel.
Stayed 1 night in Jun 2024

10/10 Excellent

Sishah Lilly

Stayed 2 nights in Jun 2024

2/10 Terrible

Ashiaki

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Toilet was stained, mirror broken, took 20 mins (I kid you not) for water to heat up each time, ordered vegetarian pasta but received ground beef instead, air conditioner did not work on the first and last day, no towels on arrival. Staff was fine but too many things went wrong. Won't be back, sadly.
Stayed 6 nights in May 2024

10/10 Excellent

Shamika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. Amazing breakfast buffet and an outstanding pool area for relaxation.
Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Expect to be pleased!
Pride Inn is ALWAYS top notch. Food, service, amenities are always above expectation.
Stayed 2 nights in May 2024

10/10 Excellent

Ismaila

Liked: Cleanliness, amenities, property conditions & facilities
The service was spectacular.
Stayed 3 nights in May 2024

10/10 Excellent

Meera

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just finished a stay here with family members, and it was a pleasant stay. The breakfast selection was excellent, dinner options were equally great. The staff members are the pride and joy in this hotel. Special mention to Nelly, Lillian, Samwel, Milka and Shelmith in the restaurant. Sammy in housekeeping and Janet at front desk. Everyone was very helpful, friendly and helped out a great deal. The rooms are spacious, clean and well furnished. I would probably recommend attention to water temperatures and sink water flow, before rooms are let for accommodating but other than that are very comfortable. I would definitely recommend this hotel for staying and would stay here again. Big thank you for making our stay so welcoming!
Stayed 7 nights in Apr 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Apr 2024

8/10 Good

Anurag

Stayed 2 nights in Apr 2024

10/10 Excellent

Kabage, Moncks Corner

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Apr 2024

10/10 Excellent

Brittany

Stayed 7 nights in Mar 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay at
Stayed 2 nights in Mar 2024

2/10 Terrible

Andy

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Place needs an upgrade very bad from the lighting of the place to the carpet
Stayed 3 nights in Mar 2024

10/10 Excellent

Ajalon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prideinn Azure Hotel has truly set the bar for hotel accommodation. From the moment I arrived I was welcomed warmly by the staff and given a level of personal service that honestly was shocking. I was given a pleasant guide of all the available amenities at the hotel and of all the features available in my room. My room was extremely clean and was stocked with everything advertised. The food at the restaurant within the hotel was excellent and they offered quite the variety which is nice for picky eaters. The staff however are the true stars, they were very informative and knowledgeable on every question I had whether it be about the hotel or the surrounding area. They were also extremely helpful and cheerful, from the reception desk, to waiters, to the security, the staff is on the top of their game. I highly reccomend a stay here if you are visiting Nairobi, you will be exceedingly pleased. I will definitely return if just for the experience of the stay and nothing more.
Stayed 1 night in Feb 2024

8/10 Good

Eddy

Business traveller
Liked: Staff & service, amenities
Great meals. Good staff care. But the room was not as clean as they used to be some years back.
Stayed 2 nights in Jan 2024

8/10 Good

Yahye Abdi

Stayed 5 nights in Jan 2024