The Concord Hotel And Suites

4.5 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Concord Hotel And Suites

Aerial view
Indoor pool, pool loungers
Lobby sitting area
Basic Penthouse | City view
Premium bedding, minibar, in-room safe, desk

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Spa
  • Housekeeping

Explore the area

Map
31, Wangapala Road, Nairobi, 49434
  • Diamond Plaza II
    7 min walk
  • Westgate Shopping Mall
    3 min drive
  • The Aga Khan University Hospital
    4 min drive
  • Nairobi (WIL-Wilson)
    23 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Basic Penthouse

  • 111 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

Deluxe Suite

  • 67 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Room

  • 62 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Executive Suite

  • 62 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

The Concord Hotel And Suites

Luxury Nairobi hotel in Parklands with a full-service spa
Along with a full-service spa, this hotel has an indoor pool and a restaurant. Free WiFi in public areas and free valet parking are also provided. Additionally, a health club, a bar/lounge and a sauna are on-site.
The Concord Hotel And Suites offers 86 accommodations with minibars and a safe. Beds feature premium bedding. 42-inch LED televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, dressing gowns, slippers and complimentary toiletries.

This Nairobi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has couples treatment room(s). Services include massages.
Our customers tell us that they can't get enough of the helpful staff at The Concord Hotel And Suites. During your stay, you're just a quick walk from Diamond Plaza II. Enjoy features like free WiFi in public areas and free valet parking, plus a full-service spa.
  • Free WiFi
  • Free valet parking and self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • 7 minutes on foot from Diamond Plaza II and a 3-minute drive from Sarit Centre
  • Airport and local-area shuttle service available for a fee
The Concord Hotel And Suites offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. A hot tub, a sauna, and spa services are also featured at the luxury The Concord Hotel And Suites. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4.5-star Nairobi hotel.

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 10:00 AM.
The Concord Hotel And Suites has a restaurant on site.
Curry Flavors – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
24-hour room service is available.

Languages

English, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: USD 15 for adults and USD 10 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Curry Flavors

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • In a national park
  • Pool loungers

Full-service spa

  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at noon
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 15 for adults and from USD 10 for children
  • Airport shuttle fee: USD 30.00 per vehicle (one way)
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
The Concord Hotel And Suites offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Concord Hotel Nairobi Gpo
The Concord And Suites Nairobi
The Concord Hotel And Suites Hotel
The Concord Hotel And Suites Nairobi
The Concord Hotel And Suites Hotel Nairobi

The Concord Hotel And Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 91 out of 192 reviews" "
Rating 8 - Good. 60 out of 192 reviews" "
Rating 6 - Okay. 21 out of 192 reviews" "
Rating 4 - Poor. 12 out of 192 reviews" "
Rating 2 - Terrible. 8 out of 192 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Anil

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Haiwei, West Windsor

Travelled with group
Liked: Staff & service, property conditions & facilities
it is a standard kind of hotel
Stayed 2 nights in Aug 2024

4/10 Poor

Nabila, Maldon

Travelled with family
Disliked: Staff & service
Liked concenience WHat I did not appreicate was the fact the they did no allow two members of my family to freshen up in the room - stating it was POLICY. A complete nonse - And we had to pay for the privilage!!!!!!!!!!!!!!!!!!!! Complete nonsense. They do not care about customer service. Its the almight dollar they worship!!!
Stayed 3 nights in Sep 2024

10/10 Excellent

Zulfikar

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely nice clean hotel; location for us was important Breakfasts excellent room comfortable clean welcoming thank so much for making our stay so happy and enjoyable Asante Sana
Stayed 4 nights in Aug 2024

8/10 Good

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice place. My only complaints would be lack of hot water for the jacuzzi tub, outdated restaurant menus and lack of tv programs other than Indian. The staff was amazing, friendly, knowledgeable and very professional. The rooms were very comfortable and quite. I would recommend this hotel to anyone.
Stayed 1 night in Aug 2024

6/10 Okay

Mohammed

Business traveller
It was an average stay for the price we paid
Stayed 2 nights in May 2024

6/10 Okay

Anoma

Average Not worth the money
Stayed 2 nights in Jul 2024

10/10 Excellent

Dawoodi, miramar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, convenient
Stayed 3 nights in Jun 2024

10/10 Excellent

VINAY

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Joshua

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Had an amazing stay but food need to improve it’s too routine and predictable
Stayed 6 nights in May 2024

10/10 Excellent

Zakaria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property with even better staff. They go above and beyond to make sure you are feeling welcomed.
Stayed 5 nights in May 2024

10/10 Excellent

Kelechi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, would highly recommend for tourists
Stayed 6 nights in May 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
expensive $50 early check in fee although they do include breakfast in it. breakfast better than many. excellent omlettes
Stayed 2 nights in Apr 2024

10/10 Excellent

ABDULKADIR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Sterling

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024

8/10 Good

Fred

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 5 nights in Mar 2024

8/10 Good

Epiphane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staffs were very friendly and very efficient
Stayed 3 nights in Feb 2024

10/10 Excellent

sara

Liked: Cleanliness, staff & service, amenities
Super friendly and helpful staff! Had a great time
Stayed 1 night in Feb 2024

8/10 Good

Nancy, Surrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent friendly staff and very nice facilities
Stayed 1 night in Feb 2024

8/10 Good

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool and exercise room need maintenance
Stay was good, food and service was good. Only problem is that if you want to swim ( pool was out) and workout … machines have to be fixed .., and maintained…. We stayed for 5 days but no one fixed the pool . We were looking for swimming but very disappointed….
Stayed 5 nights in Dec 2023

6/10 Okay

Abdikadar

Stayed 2 nights in Oct 2023

10/10 Excellent

Moses, kansas

Stayed 1 night in Dec 2023

10/10 Excellent

Domenico

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice had a great experience but the night receptionist was not friendly seem to have attitude issues didn’t seem happy in his job. but everybody else was amazing
Stayed 13 nights in Nov 2023

10/10 Excellent

Subhendu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent facility and loved the services offered by the staffs… very cooperative and warm people. Thanks to the management to provide such great hospitality and maintaining the facility in the heart of Business district.
Stayed 6 nights in Nov 2023

6/10 Okay

Anastasios

Disliked: Staff & service, property conditions & facilities