It was a reasonable priced stay for a new home decorated like a model home.
Hospitality:
When we arrived the house was freezing. They have an electronic wifi thermostat so there should be no problem warming up the house a bit for guests. The toilet seats and bathroom floors were freezing for like 4 hours. No response to emails.
Supplies: 1 roll of paper towels for a 4 day stay, plenty of toilet paper no Kleenex, no decaf coffee or coffee supplies provided by regular hotels.
Some spices- no red pepper
Plastic wrap
Some foil
Supplied Dish soap, laundry soap, body soap, shampoo and conditioner, hair dryers, but no body lotion.
There were no lids for the large pans for simmering or a griddle for the size the house accommodates.
Also needs larger baking pans. Nice appliances, small appliances, dishes, etc.
Cleanliness: 👎👎👎The floors were filthy. The carpet was vacuumed, but all the hard surfaces flooring were dirty. There was hair, and dirty footprints in the master bathroom and dirty footprints in the shower. A towel smelled like cologne and had blue stuff on it. There was a full pot of coffee with mold in it and mold in the left over grinds with a mess on the counter top and a stained coffee cup. The guest bathroom had hair on the floor and toothpaste on the mirror. The guest bedroom had dust, food crumbs and hair on the nightstands. The laundry room floor was dirty. Mixing bowls were dirty. The fridge was not wiped down. I was not very confident that the sheets would be clean. 🥴Management: I emailed the property management and received no response. I could have called but I was tired after flights and didn’t want to be rude. There was no broom, vacuum, mop or cleaning supplies or I would have cleaned the floors myself and demanded a cleaning refund. The property management company does not reply to you during the weekend apparently, and even today they have not contacted me
The house is decorated in modern farmhouse. The beds are comfortable. It was a new rental with no reviews, but we were not the first ones for sure. There were baby bottle parts in the garbage disposal that caused it to jam multiple times as we kept finding more pieces.
Location: It was a great location for us being so close to NNU in a nice neighborhood and lots of options nearby for food, groceries, etc. Easy to find. Check in/ out process was easy.