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The Royal Snail

5.0 star property

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Photo gallery for The Royal Snail

Outdoor pool
Bar (on property)
Front of property
Front of property
Premium bedding, down duvets, minibar, in-room safe

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Spa
  • Pool
  • Bar
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
Avenue de la Plante 23, Namur, 5000
  • Grand Casino de Namur
    ‪3 min walk‬
  • Castle of Namur
    ‪9 min walk‬
  • Halle al’Chair
    ‪11 min walk‬
  • Charleroi (CRL-Brussels South Charleroi)
    ‪37 min drive‬

Room options

View all photos for Standard Room (Pool side)

Standard Room (Pool side) | Premium bedding, down duvets, minibar, in-room safe

Standard Room (Pool side)

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, down duvets, minibar, in-room safe

Junior Suite

  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Single Room

Single Room | Premium bedding, down duvets, minibar, in-room safe

Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Room (River side)

Deluxe Room (River side) | Premium bedding, down duvets, minibar, in-room safe

Deluxe Room (River side)

  • 24 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room (Pool side)

Deluxe Room (Pool side) | Premium bedding, down duvets, minibar, in-room safe

Deluxe Room (Pool side)

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room (Garden side)

Superior Room (Garden side) | Premium bedding, down duvets, minibar, in-room safe

Superior Room (Garden side)

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Premium bedding, down duvets, minibar, in-room safe

Standard Room

  • 18 sq m
  • River view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Building design

Mercure Namur Hotel

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (176)
The price is CHF 100
for 1 room
includes taxes & fees
6 Mar - 7 Mar
Mercure Namur Hotel

About this property

The Royal Snail

Art Deco hotel with full-service spa and fitness centre
A full-service spa, an outdoor pool and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site.
The Royal Snail offers 30 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. A pillow menu is available. 40-inch LCD televisions come with satellite channels. Bathrooms include a rainfall showerhead, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Royal Snail Hotel - Spa has 2 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
During your stay at The Royal Snail, you're just a quick walk from Grand Casino de Namur. Enjoy features like free WiFi in public areas, plus a full-service spa and an outdoor pool.
  • Free WiFi
  • Enjoy a bite to eat at Agathopede, a fine-dining restaurant with garden views
  • Continental breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to hydrotherapy, massages or manicures and pedicures at The Royal Snail Hotel - Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Within a 15-minute walk of Castle of Namur and Halle al’Chair
  • Airport shuttle service available for a fee
The Royal Snail offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A fitness centre, spa services, and a library are also featured at the luxury The Royal Snail. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 5-star Namur hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 7 AM to 10 AM and at the weekend from 8 AM to 11 AM.
Agathopede – This poolside fine-dining restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

Dutch, English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Valet parking on site (EUR 15 per night)

Food and drink

  • Continental breakfast available for a fee 7 AM to 10 AM on weekdays and 8 AM to 11 AM on weekends; EUR 20 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Agathopede

Things to do

  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Gym
  • Library
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Steam room

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • On the riverwalk
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: EUR 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Cots (infant beds) are available for EUR 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 100.00 per stay
  • A tax is imposed by the city: EUR 1.25 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 20 per person
  • Airport shuttle fee: EUR 95 per vehicle (one way)
  • Valet parking fee: EUR 15 per night
  • Late check-out fee: EUR 50 (subject to availability)
  • Crib (infant bed) fee: EUR 15.0 per night
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Royal Snail
Royal Snail Hotel
Royal Snail Hotel Namur
Royal Snail Namur
Snail Hotel
The Royal Snail Hotel
The Royal Snail Hotel
The Royal Snail Namur
The Royal Snail Hotel Namur

The Royal Snail Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 195 out of 407 reviews
Rating 8 - Good. 153 out of 407 reviews
Rating 6 - Okay. 41 out of 407 reviews
Rating 4 - Poor. 12 out of 407 reviews
Rating 2 - Terrible. 6 out of 407 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Christine

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The air conditioning- if there was any- was certainly not working. It was very hot and the room never cooled down. The first thing I check when I travel abroad is to be sure the facility has air conditioning. I feel it was false advertising to say this property had air conditioning. The room was musty.
Stayed 3 nights in Aug 2024

8/10 Good

Philippe

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great staff!
Stayed 3 nights in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fun place to spend a few nights when visiting Namur. The air-conditioning was great in the hot July weather when I visited and my little balcony, which I was not expecting, was a treat. I often travel solo and take Expedia's recommendation of the suitable room for solo travellers. My room had a single bed which had a comfortable mattress but was a bit on the small side for a 6ft2 man!
Stayed 4 nights in Jul 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed was super comfortable, although room was a little on the small side it was very well appointed
Stayed 1 night in Jun 2024

10/10 Excellent

Xavier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a very nice boutique hotel in Namur (probably unique as far as I know). The restaurant is excellent. Only the breakfast could be improved. But overall, a really pleasant stay.
Stayed 1 night in Apr 2024

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

D

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very nice, rooms are large and nicely decorated. Amenities are lovely.

10/10 Excellent

Daniela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best!
Stayed 1 night in Mar 2023

10/10 Excellent

David

Stayed 3 nights in Mar 2023

10/10 Excellent

Nigel, London

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my favourite hotels that I stay in
Stayed 1 night in Nov 2022

6/10 Okay

grant

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
general
we have stayed in this hotel many times in the past but sadly now needs a good clean and update. expensive breakfast
Stayed 1 night in Aug 2022

10/10 Excellent

Nigel, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice and helpful, super nice view, original rooms
Stayed 2 nights in Jul 2021

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aircon was noisy with no way to turn it off, otherwise very comfortable stay
Stayed 1 night in Jul 2021

8/10 Good

Katharina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location,friendly staff, ample breakfast
My husband and I stayed for 1 night in this hotel in May '21. The location of the hotel is excellent: close to the Citadel and the Meuse river. The hotel staff is multi-lingual, and very helpful. We opted for a standard room with a view of the pool at the back of the hotel, because it was bigger and probably quieter than the Deluxe rooms with views of the river at the streetside. Parking was free,on the street in front of the hotel. The room had a comfortable double bed,a desk with a minifridge enclosed,1 chair, a red alcove with a seat, a closet with a safe, a see-through shower and a sink with design amenities in the room, a separate toilet, and a small balcony. There was a flatscreen TV and free WIFI too. The room was soundproof, quiet and very clean. The dinner in the hotel was a bit of a disappointment: although the food was very tasty, portions were very small with few accompaniments and the wine was on the expensive side. Breakfast however was ample and very tasty. We could choose between a sweet or hearty breakfast or we could get a combination of the two (which we did). On top of that, we could opt for eggs any style, fruit and juice. As long as there are Covid-restrictions, breakfast is served on a tray in the room at an hour of your choosing. There isn't much space to eat it, though . One of us could sit on the chair at the desk, the other one had to sit on the bed. We had a very good stay here, and we will stay here again when we are in Namur.
The hotel façade
Room 406 seen from the door
Room 406
Room 406
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second time we stayed and just really satisfied with staff room as well as easy parking.
Stayed 1 night in Aug 2020

8/10 Good

Henrique

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for an overnight stay
Nice stay, good hotel. Comfortable.
Stayed 4 nights in Jul 2020

6/10 Okay

Dalila

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An hotel where I felt at home. Welcoming staff always ready to help customers. The restaurant inside the hotel is great as well as breakfast. Would certainly go back.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
We'd hoped for a fairly luxurious stay, but had only warm water for the bath on arrival, and despite detailing the problem to the hotel staff little effort was made to rectify the problem, so we still had no hot water on our second and last night. The restaurant menu appeared to provide nothing for vegetarians so we ate elsewhere. The room was small, and most of the floor space was taken up by a table that ran the full width of the bed. Very disappointed.
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Stayed 4 nights in Sep 2019