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Departure Bay Motel

2.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Departure Bay Motel

Room, 2 Queen Beds | Laptop workspace, free WiFi, bed sheets
Exterior
Reception
Coffee/tea maker, electric kettle, cookware/dishes/utensils
Laptop workspace, free WiFi, bed sheets

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Air conditioning
  • Laundry
  • Parking included
  • Free WiFi

Explore the area

Map
2011 Estevan Rd, Nanaimo, BC, V9S 3Y9
  • Nanaimo Regional General Hospital
    ‪15 min walk‬
  • Departure Bay Ferry Terminal
    ‪19 min walk‬
  • Departure Bay Beach
    ‪3 min drive‬
  • Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome)
    ‪8 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Kitchenette

Laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds, Kitchenette

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed

Laptop workspace, free WiFi, bed sheets

Room, 1 Queen Bed

7.2 out of 10
Good
(11 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Kitchenette

Laptop workspace, free WiFi, bed sheets

Room, 1 Queen Bed, Kitchenette

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Travelodge by Wyndham Nanaimo

Breakfast included
Parking included
Free WiFi
Air conditioning
3.9 out of 5, Good, (1005)
The price is CHF 81
for 1 room
includes taxes & fees
2 Feb - 3 Feb
Travelodge by Wyndham Nanaimo

About this property

Departure Bay Motel

Motel with free parking, near Departure Bay Ferry Terminal
Along with laundry facilities, this motel has a picnic area and free self-parking. WiFi in public areas is free. Other amenities include a vending machine.
Departure Bay Motel offers 22 air-conditioned accommodations with coffee/tea makers and free toiletries. This accommodation offers separate sitting areas. LCD televisions come with premium cable channels.

Bathrooms include a combined bath/shower unit. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).

Our customers tell us that they can't get enough of the helpful staff at Departure Bay Motel. During your stay, you're just a quick walk from Beach Estates Park. Free WiFi in public areas, free self-parking and laundry facilities are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Amenities include laundry facilities and a vending machine
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute walk from Beach Estates Park and 15 minutes on foot from Nanaimo Regional General Hospital
  • Pets welcome for a fee
As a guest of Departure Bay Motel, you'll find a vending machine, a picnic area, and laundry facilities. WiFi is free in public spaces. Free self parking is available.

Smoking is allowed in designated areas at this Nanaimo motel.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Hindi, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Vending machine

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Hardwood flooring in room
  • No lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle

More

  • Air conditioning
  • Heating
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: CAD 20.00 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
The front desk at this property is open daily from 7:00 AM - midnight.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Property is also known as

Departure Bay Motel Motel
Departure Bay Motel Nanaimo
Departure Bay Motel Motel Nanaimo

Departure Bay Motel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 107 out of 311 reviews" "
Rating 8 - Good. 107 out of 311 reviews" "
Rating 6 - Okay. 45 out of 311 reviews" "
Rating 4 - Poor. 22 out of 311 reviews" "
Rating 2 - Terrible. 30 out of 311 reviews" "

7.8/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Darlene

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I missed the last ferry off the island and want to stay somewhere close to the terminal so I could be on the first boat , so location was good but I found long black hairs in my bed sheets and hairs around the toilet ,there was dirt all around the edge of the floor , the room was just not clean . And the one window in the room had a covering that was completely sheer and no other curtains for privacy. I would not stay there again
Stayed 1 night in Oct 2024

8/10 Good

Yulia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Kynat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Ian

Stayed 2 nights in Oct 2024

10/10 Excellent

Khang

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean place
Stayed 4 nights in Oct 2024

8/10 Good

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Oct 2024

10/10 Excellent

Naomi

Lovely staff, great location when visiting the hospital
Stayed 4 nights in Oct 2024

10/10 Excellent

Crystal, Penticton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay here again
Stayed 4 nights in Oct 2024

8/10 Good

Helen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Altaf at check-in was very friendly and enjoyable to talk to. We had a couple of "glitches" that he fixed right away. Some of the rooms have been renovated, so do ask for one of them, if possible. We stayed in unit 19 and it was clean with a fantastic shower and comfy bed. A few things need to be finalized: A hook in the bathroom for a robe, a finial for one of the ends of the curtain rod. Proper curtains that open better and a security lock for when the window is partially open. This accommodation was a great value in both location and room condition. Would definitely stay here again. It is owned by the same company that owns the following: The Spot in Nanaimo, Sunshine Lodge in Gibsons and The Spot at Porpoise Bay in Sechelt, among others (25 properties in total).
Stayed 1 night in Oct 2024

10/10 Excellent

Louella Mae

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service. Complete toiletries and there’s free coffee. The room is overall clean but we think the washroom could be cleaner. And some of the white towels has stain so I think just make sure everything looks clean.
Stayed 1 night in Oct 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service
Affordable and simple. All i needed.
Stayed 1 night in Sep 2024

8/10 Good

Kevin

Liked: Cleanliness
Fast and conveinient.stay here frequently when passing through. Simple and affordable.
Stayed 1 night in Oct 2024

6/10 Okay

Charmaine

Liked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Nikki

Travelled with group
Liked: Cleanliness, staff & service
Weather stripping around the doors would be great.
Stayed 1 night in Sep 2024

10/10 Excellent

Boris

Stayed 1 night in Sep 2024

8/10 Good

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
It was very quiet.
Stayed 1 night in Sep 2024

10/10 Excellent

Finlay

Stayed 1 night in Aug 2024

10/10 Excellent

Geraldine, Whitby

Liked: Cleanliness, staff & service, property conditions & facilities
Budget-friendly accommodation. Would stay here again.
Stayed 1 night in Sep 2024

2/10 Terrible

Jagwinder

Stayed 1 night in Aug 2024

8/10 Good

Owen

Travelled with partner
Liked: Staff & service
Decent enough for 1 night stay, close to ferry.
Stayed 1 night in Sep 2024

2/10 Terrible

Bradley

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The ceiling has so much water damage it looks like itll fall any second. You can barely move in the room its so compact. They dont clean the rooms daily. You get the bare minimum for towels and toilet paper and the kitchenette lol..ok. Definitely will never stay again. Oh i also paid in full prior to arriving and they still wanted a damage deposit.
Stayed 2 nights in Sep 2024

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable, convenient and lovely staff.
Stayed 1 night in Sep 2024

8/10 Good

Rebecca

Stayed 3 nights in Sep 2024

2/10 Terrible

Jens

Disliked: Cleanliness, property conditions & facilities
Paper thin walls and ceiling, so noisy outside it felt like not door was open to the highway. May as well have slept in my car.
Stayed 1 night in Sep 2024

6/10 Okay

Lorraine

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Sep 2024