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The Grand Hotel Nanaimo

3.0 star property

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Photo gallery for The Grand Hotel Nanaimo

Exterior
Suite, 1 King Bed with Sofa bed (Maple) | Living area | Flat-screen TV
Lunch, dinner and brunch served
Bar (on property)
Deluxe Room, 2 Queen Beds | In-room safe, desk, soundproofing, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Gym
  • 24/7 front desk
  • Housekeeping
  • Parking included

Explore the area

Map
4898 Rutherford Rd, Nanaimo, BC, V9T 4Z4
  • Long Lake
    ‪4 min walk‬
  • Woodgrove Shopping Centre
    ‪4 min drive‬
  • Departure Bay Ferry Terminal
    ‪8 min drive‬
  • Nanaimo, BC (YCD)
    ‪20 min drive‬

Room options

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed | Bathroom sink

Club Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Maple)

Suite, 1 King Bed with Sofa bed (Maple) | Living area | Flat-screen TV

Suite, 1 King Bed with Sofa bed (Maple)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room, 2 Queen Beds

  • 35 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds

Club Room, 2 Queen Beds | In-room safe, desk, soundproofing, iron/ironing board

Club Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 2
  • 2 Queen Beds

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About this property

The Grand Hotel Nanaimo

Hotel in Nanaimo with fitness centre and 24-hour front desk
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include concierge services, a 24-hour front desk and wedding services. Housekeeping is available on request.
The Grand Hotel Nanaimo offers 50 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas and includes desks. Guests can make use of the in-room fridges and microwaves.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
The Grand Hotel Nanaimo's great location gets high marks from our customers. During your stay, you're just a quick walk from Long Lake. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a front desk safe, 5 meeting rooms and a lift
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from Long Lake and a 4-minute drive from Woodgrove Shopping Centre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 5 meeting rooms available. A fitness centre, a terrace, and a vending machine are also featured at the business-friendly The Grand Hotel Nanaimo. The hotel can provide concierge services and wedding services. Free self parking is available.

This 3-star Nanaimo hotel is smoke free.

Grand Cru Restaurant – This restaurant serves brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Whik(e)y Bar – On-site bar. Open selected days.
Room service (during limited hours) is available.

Languages

Arabic, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Grand Cru Restaurant
  • Whik(e)y Bar

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 5 meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
A credit card must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Grand Hotel Nanaimo
Grand Nanaimo
Nanaimo Grand Hotel
The Grand Hotel Nanaimo Hotel
The Grand Hotel Nanaimo Nanaimo
The Grand Hotel Nanaimo Hotel Nanaimo

The Grand Hotel Nanaimo Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 338 out of 863 reviews
Rating 8 - Good. 343 out of 863 reviews
Rating 6 - Okay. 115 out of 863 reviews
Rating 4 - Poor. 45 out of 863 reviews
Rating 2 - Terrible. 22 out of 863 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Peter

Stayed 2 nights in Nov 2024

6/10 Okay

Louis

Liked: Cleanliness, staff & service
Disliked: Amenities
For a High quality hotel, i find that it needs improvement. Coffee machine should be a Keurig instead of trying to figure out the machine. Nothing to write with or note pads to write on. No explanations in the room about the pool service. No vending machines in hotel, i was surprised that not even a bathrobe to put on after bathing. Could include a menu in the room. Just little details that would really impress people that do travel a lot in order for the hotel have customers come back.
Stayed 5 nights in Nov 2024

8/10 Good

James

Travelled with family
Great beds
Stayed 1 night in Nov 2024

6/10 Okay

Remo

Stayed 1 night in Nov 2024

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to town
Stayed 2 nights in Nov 2024

8/10 Good

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and engaging staff, quiet location with old world charm decor
Stayed 1 night in Oct 2024

8/10 Good

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was clean, centrally located and the price was reasonable. If I stay there again, I may splurge and have dinner at the on-site restaurant.
Stayed 2 nights in Nov 2024

8/10 Good

Hanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely area, staff were very kind and great help! Overall great stay
Stayed 1 night in Nov 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Susanne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is older, but very well maintained with large rooms and comfortable beds. I have stayed here several other times and I have never been disappointed. The reception was very friendly and welcoming.
Stayed 1 night in Nov 2024

10/10 Excellent

Jo-Anne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Florence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decor. Very reasonable cost
Stayed 3 nights in Nov 2024

8/10 Good

Willy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant not open for breakfast Only McD nearby. Not good for a fancy place. Also we used accessible room as I use a walker Toilet was very low.
Stayed 2 nights in Oct 2024

8/10 Good

Arlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Kliton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

DEANNA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed the restaurant. The food was better than anything in Vancouvers best fine dining. Shout out to the chief and the staff. As well the Nite staff at the support counter, friendly and helpful!
Stayed 2 nights in Oct 2024

10/10 Excellent

TODD

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, safe, great staff…
Stayed 1 night in Sep 2024

8/10 Good

John Charles

Liked: Cleanliness, staff & service, property conditions & facilities
It is a good property. Rooms were comfortable.

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2024

10/10 Excellent

Martina

Stayed 1 night in Oct 2024

10/10 Excellent

Cylvia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Trip
I got into town after a long day of traveling and was greeted at reception by a lovely lady named Francine. She had a great sense of humor during check-in, making the process go by quickly and was refreshing after a long day of driving and waiting on ferries.
Stayed 1 night in Oct 2024

8/10 Good

Kim

Travelled with partner
Liked: Amenities
Good location
Stayed 1 night in Oct 2024

8/10 Good

Reiner

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet hotel.
Stayed 2 nights in Oct 2024