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Mercure Nancy Centre Place Stanislas Hotel

4.0 star property

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Photo gallery for Mercure Nancy Centre Place Stanislas Hotel

Exterior
Property amenity
Exterior
Exterior
Premium bedding, pillow-top beds, in-room safe, desk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
5 Rue Des Carmes, Nancy, Meurthe-et-Moselle, 54000
  • Place Stanislas
    ‪4 min walk‬
  • Parc de la Pepiniere
    ‪7 min walk‬
  • Congress Center Jean Prouve
    ‪8 min walk‬
  • Metz (ETZ-Metz - Nancy - Lorraine)
    ‪34 min drive‬

Room options

View all photos for Privilege, Room, 1 King Bed with Sofa bed

Privilege, Room, 1 King Bed with Sofa bed | Premium bedding, pillow-top beds, in-room safe, desk

Privilege, Room, 1 King Bed with Sofa bed

  • 22 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Comfort Double Room, 1 Double Bed

Premium bedding, pillow-top beds, in-room safe, desk

Comfort Double Room, 1 Double Bed

  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Comfort Double Room, 1 Double Bed

Premium bedding, pillow-top beds, in-room safe, desk

Comfort Double Room, 1 Double Bed

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Privilege, Room, 1 King Bed

  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Twin Room, 2 Single Beds

Comfort Twin Room, 2 Single Beds | Premium bedding, pillow-top beds, in-room safe, desk

Comfort Twin Room, 2 Single Beds

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Mercure Nancy Centre Place Stanislas Hotel

Eco-certified hotel with 24-hour front desk and restaurant
A restaurant, a bar/lounge and a snack bar/deli are available at this hotel. WiFi in public areas is free. Additionally, a microwave in a common area, a business centre and conference space are on-site. Housekeeping is available on request.
Mercure Nancy Centre Place Stanislas Hotel offers 80 accommodations with laptop-compatible safes and complimentary bottles of water. Pillowtop beds feature premium bedding. 32-inch Smart televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers with a rainfall showerhead, complimentary toiletries and hairdryers.

This Nancy hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Fridges, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Mercure Nancy Centre Place Stanislas Hotel. During your stay, you're just a quick walk from Nancy Tourism Office. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy French cuisine while dining at Cuisine Lounge
  • Buffet breakfast served daily for a fee
  • Self-parking and extended parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • Just a 3-minute walk from Nancy Hotel de Ville and 4 minutes on foot from Place Stanislas
  • Cats and dogs welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and 2 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the eco-certified Mercure Nancy Centre Place Stanislas Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Cuisine Lounge – This bar specialises in French cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (EUR 15 per night)
  • Secured, covered extended parking on site (EUR 15 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 19 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cuisine Lounge

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 32-inch smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 30
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 16 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.20 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19 per person
  • Covered self-parking fee: EUR 15 per night
  • Covered extended parking fee: EUR 15 per day
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 30 (subject to availability)
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, ANCV Cheques-vacances and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 16 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Nancy Centre
Mercure Nancy Centre Stanislas
Mercure Stanislas
Mercure Stanislas Hotel
Mercure Stanislas Hotel Nancy Centre
Accor Nancy Centre Stanislas
Mercure Nancy Centre Place Stanislas Hotel
Mercure Place Stanislas Hotel
Mercure Nancy Centre Place Stanislas
Mercure Place Stanislas
Mercure Nancy Centre Stanislas
Mercure Nancy Centre Place Stanislas Hotel Hotel
Mercure Nancy Centre Place Stanislas Hotel Nancy
Mercure Nancy Centre Place Stanislas Hotel Hotel Nancy

Mercure Nancy Centre Place Stanislas Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 180 out of 486 reviews
Rating 8 - Good. 198 out of 486 reviews
Rating 6 - Okay. 66 out of 486 reviews
Rating 4 - Poor. 28 out of 486 reviews
Rating 2 - Terrible. 14 out of 486 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Alla

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location but the rooms are a bit small
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
great location , staff very friendly , rooom was good
Stayed 1 night in Aug 2024

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The car park was small and we had to pre-book a space. The staff were very helpful. The hotel facilities are limited but perfectly adequate, with a good breakfast offer and a small bar for a late drink. The location is in the very centre of the city close to the river, shopping and restaurants.
Stayed 1 night in Apr 2024

4/10 Poor

Coralie, McLean

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Service médiocre, expensive for what you get Location is good
Stayed 1 night in May 2024

6/10 Okay

Dennis

Stayed 1 night in Apr 2024

2/10 Terrible

Rebecca

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived around 11:30pm after a full days travel to get there. 1st room assigned was too difficult to get to with all of our luggage, so they assigned a different room and this is where the nightmare began. I will not be graphic but when I pulled back the cover, it was apparent the be had been really used and not changed. What we saw was so gross that it made my husband and I sick. We called the front desk and they subsequently showed us 5 different rooms on the 3rd floor - ALL HAD THE SAME NASTY ISSUE AND THE BEDS HAS CLEARLY NOT BEEN CHANGED - it was so nasty! By the 6th try (and 2am), I asked the front desk person to please go and check the room 1st before having me come along. I was really disgusted. It was 2am before they finally found a sanitary room for us. It was too late to find another hotel! The 6th room was okay but my husband and I slept on top of the covers after what we saw. I was so disgusted that I didn’t fall asleep until 4am and when we checked out the next day, this hotel comped the parking and pet fee.!!! I explained this isn’t about the money. I said, how can the entire 3rd floor have such unsanitary beds- apparently your housekeeping staff on this floor isn’t doing their jobs - just how gross. We will NEVER EVER return to that property and if it is owned as part of a franchise who cares about their reputation, Accord Group needs to follow up, rectify the unsanitary practices, or completely shut them down! Just eeeeeeeuiuuuuuuhhhhhh!

10/10 Excellent

Ellen

Stayed 1 night in Mar 2024

10/10 Excellent

claudia, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, staff very friendly and the breakfast expensive but was really good.
Stayed 2 nights in Jan 2024

10/10 Excellent

ARTHUR

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff weee great!
Stayed 1 night in Jan 2024

8/10 Good

Geoffrey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

The

Stayed 1 night in Oct 2023

8/10 Good

jerzy j

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Kathy

Stayed 1 night in Oct 2023

8/10 Good

P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for overnight stay
very good location for town centre and restaurants On site parking good Staff friendly and helpful
Stayed 1 night in Sep 2023

4/10 Poor

Philip

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
My wife and I stayed one night in the Mercure Nancy Centre Place Stanislas on our way to Switzerland. But let’s start with the good features. Its position close to the city centre makes it ideal for a city stopover. It’s just a short walk to Place Stanislas and all the restaurants and sights. The other great facility is the car parking: it has its own underground park right opposite the hotel side entrance. The rest was pretty poor. The feature that appalled my wife was that the toilet was in a room so small that it was impossible – and I do mean literally impossible – to sit on it and close the door! The hotel management must know this and yet they go on letting this room. That complacency is unforgivable. Checkin was curious. It involved a long process conducted by a cheerful but apparently quite untrained person perched on the end of a table with a laptop. How come? The Mercure have a professional reservation system so what was this chap using? He also had a queue of annoyed people waiting to check in behind me. Eventually he walked me across to the lift and configured my room key using a gadget on the wall at the foot of the stairs. Crazy! The breakfast restaurant is too small for the capacity of the hotel. The choice was fine but It soon filled up and although two people were busy replenishing the servery, no one was on hand to supervise the situation. It seems there’s something very odd going on at this Mercure. We cancelled our return stopover
Stayed 1 night in Aug 2023

6/10 Okay

Nancy

Liked: Staff & service, amenities
Convient location. Room was very small
Stayed 3 nights in Aug 2023

6/10 Okay

Marcel

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

gordon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff, great breakfast and safe parking.
Stayed 1 night in Jul 2023

8/10 Good

Michael

Stayed 1 night in Jul 2023

8/10 Good

Leon

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 1 night in Jul 2023

4/10 Poor

Gustavo

Business traveller
Disliked: Staff & service, property conditions & facilities
If you are looking for good service, go to another place. If you are looking for good, quality food go to another place. it costs too much to get so little!
Stayed 1 night in Jun 2023

4/10 Poor

Gustavo

Business traveller
Disliked: Cleanliness, property conditions & facilities
Disorganized, quality of food is low!
Stayed 5 nights in Jun 2023

10/10 Excellent

Gustavo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
VERY NICE PEOPLE, THEY MAKE A REAL DIFFERENCE!
Stayed 1 night in Jun 2023