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Napa Valley Hotel & Suites

2.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Napa Valley Hotel & Suites

Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets
Outdoor pool
Deluxe Suite, 1 King Bed, Jetted Tub (Full) | Desk, iron/ironing board, free WiFi, bed sheets
Lobby
Room, 1 Queen Bed | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
853 Coombs St, Napa, CA, 94559
  • Uptown Theater
    ‪3 min walk‬
  • Napa River
    ‪3 min walk‬
  • Downtown Napa Association
    ‪4 min walk‬
  • Napa, CA (APC-Napa Valley)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed

  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Double Beds

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Junior Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed, Accessible

Room, 1 Double Bed, Accessible | Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Double Bed, Accessible

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Double Bed

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Hotel Indigo Napa Valley, an IHG Hotel

Pool
Pet-friendly
Free WiFi
Restaurant
4.2 out of 5, Very good, (1006)
The price is CHF 150
for 1 room
includes taxes & fees
10 Feb - 11 Feb
Hotel Indigo Napa Valley, an IHG Hotel

About this property

Napa Valley Hotel & Suites

Hotel with free parking, a short walk to Napa Valley Wine Train
This smoke-free hotel features an outdoor pool, concierge services and tour/ticket assistance. Free WiFi in public areas and free self parking are also provided. Additionally, a fireplace at reception, multilingual staff assistance and a vending machine are on-site. Change of towels is available on request
Napa Valley Hotel & Suites offers 45 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. 43-inch Smart televisions come with premium cable channels. Bathrooms include baths or showers with a hydromassage showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Napa Valley Hotel & Suites's central location gets high marks from our customers. During your stay, you're just a quick walk from Napa Valley Wine Train. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the central location
  • Steps from Quent Cordair Fine Art Gallery and Uptown Theater
As a guest of Napa Valley Hotel & Suites, you'll find an outdoor pool, a vending machine, and multilingual staff. Public spaces have free WiFi. The business-friendly Napa Valley Hotel & Suites also features tour/ticket assistance, concierge services, and a fireplace in the lobby. Limited free parking is available on a first-come, first-served basis.

This Napa hotel is smoke free.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Limited on-site parking

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 80
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 3:00 AM - 2:00 AM
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 6.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 80 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 3:00 AM - 2:00 AM.
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 17 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

3 Palms Hotel Napa Valley
3 Palms Napa Valley
3 Palms Napa Valley Hotel
Napa Valley & Suites Napa
Napa Valley Hotel & Suites Napa
Napa Valley Hotel & Suites Hotel
Napa Valley Hotel & Suites Hotel Napa

Napa Valley Hotel & Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 335 out of 1004 reviews" "
Rating 8 - Good. 308 out of 1004 reviews" "
Rating 6 - Okay. 195 out of 1004 reviews" "
Rating 4 - Poor. 97 out of 1004 reviews" "
Rating 2 - Terrible. 69 out of 1004 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Marianne

Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service
Great location, cleanliness needs improvement
They didn’t service our room even after we confirmed we did want it and the room was rather dirty for the price. Mold in the bathroom on the shower curtain and toilet. However, the location was very convenient.
Stayed 1 night in Oct 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful property. The rooms look updated. Gary at the front desk is the best!
Stayed 1 night in Oct 2024

8/10 Good

Joby

Liked: Staff & service
Great for central downtown napa
All the tables were sticky, had to wipe them down. Mattress was hard and uncomfortable. We did have a mini fridge.
Stayed 1 night in Oct 2024

8/10 Good

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were here for a special event that was walkable from the hotel which is centrally located. We liked the available parking on the hotel property.
Stayed 1 night in Oct 2024

10/10 Excellent

gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was tricky but made it wirk
Stayed 1 night in Aug 2024

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
My wife and I had a fabulous time at Napa Valley hotel and suites. This was the 3rd time that we stayed here and was impressed as always. We loved being able to walk to plenty of dining options. It was about a 5 min walk to the river. Gary at the front desk was so nice and helpful. I had some of the best interactions and conversations with Gary and appreciated all of his help and kindness. Gary made us want to come back!
Stayed 1 night in Oct 2024

2/10 Terrible

Camelia

Stayed 1 night in Oct 2024

6/10 Okay

Christopher, Sacramento

Liked: Cleanliness
Disliked: Property conditions & facilities
As most of us know, the Napa Valley is an expensive place, whether to stay or dine. This property is in the perfect spot smack downtown close to all the wonderful dining and eating spots. However, the property for the price is not worth it. Very limited parking, so be prepared to street park. This is basically like a Motel 6 but with Hyatt Regency prices, and they didn't even clean the room nor provide clean towels, etc., for my two day stay. So just know, not the best nor the nicest place for the price, but a great location.
Stayed 2 nights in Oct 2024

2/10 Terrible

Tonya

Disliked: Cleanliness, property conditions & facilities, room comfort
Nice location - but terrible room
The "hotel" appears to be a motel they are probably in the process of converting. However, my room was in terrible condition. Drain cover missing from sink, drywall peeling/hanging from ceiling, old vomit on the floor by the window, shower stall old with residue on the faucet handle, lots of hair on the shower wall (which shows it had not been cleaned before i checked in). I travel with my own little disinfectant cleaner. Worked in the hotel industry for over 13-years. Despite this place having a great location (within walking distance to lots of restaurants/bars), i would never stay there again based off of my experience with this room. Tried adding pics but the upload is not working. I have emailed them to the Hotels.com team though.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jorge

Travelled with group
Quiet
Stayed 1 night in Oct 2024

6/10 Okay

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Nice but very noisy in early am
Stayed 2 nights in Oct 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible experience
I booked this hotel for my aunt, who came from another state. Here is her terrible experience with their services: On Friday night, guests on the second floor were drinking, partying, and slamming doors until 2:30 a.m. Then, at 3:30 a.m., someone tried to break into her room. Without saying a word, they pounded on the door and tried to turn the latch. Terrified, my aunt held the door closed with a small table, while the banging and pushing continued for about five minutes. Summoning her courage, she finally shouted, "Get away from the door!" The person then started banging on other doors on the floor, disturbing all the guests. My aunt was so shaken that it took her half an hour to gather the strength to call the front desk. When she did, she told them everything, fearing the intruder might still be nearby. The manager's only response was, "Okay, we’ll get rid of him." My aunt made it clear she wouldn't open her door for anyone, not even for security, hoping they would handle the situation. She considered calling the police but was too exhausted. She remained frightened and awake until daylight before finally dozing off for just an hour. At checkout, when she confronted the hotel manager, he seemed indifferent to her ordeal. Please leave a negative review based on this loud, frightening experience and the hotel's lack of safety and security standards. That's her feedback.
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Less than desired
Location is great for downtown Napa. Front desk staff was adequate. Room itself was not clean and had a dead fish smell. Bathroom was not clean, moldy shower head & dingy walls. Needs a refresh.
Stayed 3 nights in Oct 2024

4/10 Poor

Regina, Palos Park

Liked: Cleanliness, staff & service
Great location.
Stayed 1 night in Oct 2024

6/10 Okay

David

Stayed 1 night in Sep 2024

2/10 Terrible

Guillermo

Stayed 2 nights in Sep 2024

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best deal in town
Stayed 2 nights in Sep 2024

4/10 Poor

Kari

Stayed 1 night in Oct 2024

10/10 Excellent

Constantino

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Daniel

Stayed 1 night in Sep 2024

2/10 Terrible

Lilian

Stayed 1 night in Sep 2024

8/10 Good

Simon

Stayed 3 nights in Aug 2024