23 Jan 2018 by steve
Not sure what issues as you did not advise us. We have lovely rooms, newly decorated, and replacing beds currently so several rooms have brand new beds
Fern Motel offers its guests an outdoor pool and a children's pool. WiFi is free in public spaces. A terrace, barbecue grills, and multilingual staff are also featured at Fern Motel. Free self parking is available. This 3-star Napier hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Internet access - wireless
Free self parking
Fern Motel offers 18 accommodations with DVD players and coffee/tea makers. Rooms open to furnished patios. Beds feature pillowtop mattresses. Accommodation at this 3-star hotel has kitchens with fridges and microwaves. Bathrooms include a shower and hairdryers. This Napier hotel provides complimentary wireless Internet access. Televisions come with digital channels and Netflix. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a continental breakfast daily from 7 AM to 8 AM.
An outdoor pool and a children's pool are on site.
Children aged under 14 years old are not allowed in the swimming pool without adult supervision.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Special check-in instructions:
There is no front desk at this property. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 9 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property for check-in instructions.
This property does not have a front desk. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property for check-in instructions.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.