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Grand Hotel Santa Lucia

4-star property
Via Partenope 46, Naples, NA 044 511 21 42
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4.4 out of 5
Excellent!
See all 10 ebookers Reviews

"Had a lovely stay at this hotel, all the staff were fantastic would recommend " More

By a verified traveller on Wed 29 Nov 2017

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Deluxe Room, Sea View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Double Room Single Use

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Grand Hotel Santa Lucia. During your stay, you're just a quick walk from Lungomare Caracciolo. Features include free WiFi in public areas, plus a restaurant and a gym.

  • Free Wi-Fi in some public areas
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Continental breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and bicycles to rent
  • Just a 4-minute walk from Lungomare Caracciolo and 6 minutes on foot from Castel dell'Ovo
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)

Grand Hotel Santa Lucia ratings based on 10 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Grand Hotel Santa Lucia

Everyone (8) Couples (1) Family (1)
5 out of 5

Great hotel

Had a lovely stay at this hotel, all the staff were fantastic would recommend

Posted by , from Meols Wirral on 29 Nov 2017

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3 out of 5
Sehr unfreundliche ältere Dame mit Brille an der Reception! Ich hatte 2 Deluxe Zimmer gebucht und nur eines erhalten. Nach langem reden endlich dann das richtige 2. Zimmer erhalten. Frühstück war nicht 4 Stern.. ansonsten ok. werde es nicht mehr buchen.

Posted by , from Muttenz, Basellaänd on 7 Sep 2020

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5 out of 5

Posted by on 26 Oct 2019

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5 out of 5
Personnel accueillant chambre spacieuse et confortable

Posted by on 19 May 2019

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4 out of 5
Die Aussicht ist herrlich (haben mit Meersicht gebucht ) , das Personal freundlich ,Morgen essen top,was will man mehr

Posted by on 30 Apr 2019

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4 out of 5
Das hotel hat seine besten Jahren hinter sich. Nichtdestotrotz war es ok und die Lage kompensiert für alles. Es gab probleme bei Reservation, das hotel behauptete wir hatten nur Doppelzimmer obwohl es ein Deluxe zimmer war, nach 3 emails hin und her wurde es dann geklärt.

Posted by on 17 Dec 2018

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5 out of 5

Siisti ja hyvällä paikalla oleva hotelli Napolissa

Pros: Kauniisti sisustettu. Iso poreallas kylpyhuoneessa. Merimaisema.
Cons: Aamupalalle kurkkua, salaattia ja tomaatti viipaloituna.
Location: Hyvä kaupunginosa. Kiertoajelu kaupungissa. Laivareitit saarille.
Hyvä sijainti, linna ja kaunis merimaisema heti kadun toisella puolella, hyvät ruokaravintolat, kävelymatka ostoskaduille ja satamaan mistä laivayhteydet eri saarille,taxiasema vieressä.

Posted by on 26 Jul 2018

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5 out of 5
Sehr schöner Standort in Neapel Verkehrsberuhigt.Wunderbare Aussicht auf die Bucht von Neapel.

Posted by on 22 Apr 2018

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4 out of 5
It was clean and in a good place in naples, the stuff was also nice. All in all I personally think that the hotel is a little bit rough and oldschool, but it still is good..

Posted by on 13 Sep 2017

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4 out of 5

Hôtel remarquable

La situation de l'Hôtel est favorable pour qui veut aller au Teatro San Carlo ou Via Toledo. Le personnel est d'une extrême gentillesse pour vous rendre le séjour agréable, les chambres sont très bien tenues et extrêmement propres. Et surtout un accord de l'Hôtel avec le service des taxis permet de regagner l'aéroport avec la plus grand des facilités.

Posted by , from Genève on 20 Feb 2017

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About the Grand Hotel Santa Lucia

Location Via Partenope 46, Naples, NA 80121

Property Features

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and 6 meeting rooms are available. Public spaces have free WiFi. Event space at this hotel measures 969 square feet (90 square metres) and includes a conference centre. A fitness centre, tour/ticket assistance, and a garden are also featured at the boutique Grand Hotel Santa Lucia. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. This 4-star Naples hotel is smoke free.

  • 88 guestrooms or units
  • 6 levels
  • 969 sq ft of conference space
  • 90 sq. m of conference space
  • Built in 1906
  • Deli
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Beauty salon
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Napoli Marittima Station (3.1 km / 1.9 mi)
  • Metro station: Chiaia - Monte di Dio Station (0.9 km / 0.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Grand Hotel Santa Lucia offers 88 air-conditioned accommodations with minibars and a safe. Beds feature down duvets and premium bedding. Smart televisions come with digital channels and pay-per-view films. Bathrooms include baths or showers with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with slippers, bidets and hairdryers. This Naples hotel provides wireless Internet access for a surcharge. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Jetted
  • Minibar
  • In-room dining (limited hours)
  • Smart television
  • Digital channels
  • Films for purchase
  • Luxury bedding
  • Down blanket
  • Bath or shower
  • Rainfall showerhead
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Slippers
  • Bidet
  • Telephone
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Travel cot

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 10:30 AM.

Il Pavone – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Grand Hotel Santa Lucia offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.

Pet Policy

  • Pets: EUR 25.00 per accommodation, per day
  • Only dogs and cats are allowed
  • Weight limit: 40 lb per pet
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property uses a grey water recycling system

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and Eurocard. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

  • Grey water recycling system
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safe Hospitality National Protocol (Italy)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Please note, some room types at this property are not available when booking a stay with children.
  • Individually-wrapped food options are not available

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 20 for adults and from EUR 20 for children
  • Airport shuttle fee: EUR 65.00 per vehicle (one-way)
  • Valet parking fee: EUR 25 per night
  • Pet fee: EUR 25.00 per accommodation, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Hotel Santa Lucia
  • Grand Hotel Santa Lucia Naples
  • Grand Santa Lucia
  • Grand Santa Lucia Naples
  • Grand Hotel Naples
  • Grand Hotel Santa Lucia Hotel
  • Grand Hotel Santa Lucia Naples
  • Grand Hotel Santa Lucia Hotel Naples

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

The property is a member of Preferred Hotels & Resorts.

National Rating

This property has received its official star rating from the local rating authority.

  • Country specific national/official rating the local rating authority
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.