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"Warm welcome on arrival. Excellent room and good breakfast. Not a particularly pleasant area but close to the old city centre and within walking dista ... " More
12 Aug 2022 by Barbara Brunelli - DG
Gentile Christian, La ringraziamo per aver valutato la sua esperienza MGallery presso Palazzo Caracciolo. La sua soddisfazione è la migliore ricompensa per il nostro Staff che lavora giorno dopo giorno per offrire un servizio impeccabile e all'altezza delle attese dei nostri ospiti. Restiamo a disposizione qualora volesse raccontare con maggior dettaglio la sua esperienza MGallery. In attesa di accoglierla nuovamente a Palazzo Caracciolo-MGallery, le porgiamo i nostri più cordiali saluti. Barbara Brunelli Direttore Generale
10 Aug 2022 by Barbara Brunelli - GM
Dear Diana, we would love to thank you for sharing us your MGallery experience at Palazzo Caracciolo. We are pleased to learn that you appreciated the strategic position of our Renaissance residence, a few steps from the historic center of Naples - a Unesco heritage since 1995 - and the professionalism of our Staff. We are extremely passionate about taking care of our special guests and greeting them with our warm Neapolitan affection. I will share your feedback with them, who will be extremely glad. The whole team joins me in thanking you sincerely for your generous assessment. Hoping to welcome you again in the very near future, I send you our best regards. Barbara Brunelli General Manager
21 Jan 2022 by Barbara Brunelli-GM
Liebe Lorenz, Vielen Dank für Ihren Aufenthalt im Palazzo Caracciolo - MGallery und dafür, dass Sie Ihr Feedback mit uns und anderen Reisenden teilen. Wir freuen uns, dass Sie unsere alte Struktur geschätzt haben, deren Ursprünge im sechzehnten Jahrhundert liegen und deren Spuren ihrer Historizität im eleganten Kreuzgang, der vom Ristorante La Cucina und dem eindrucksvollen Olivengarten überragt wird, präsent sind, wo Sie unvergessliche Momente verbringen können der Entspannung. Wir bedauern, dass Ihnen unser Frühstück nicht gefallen hat: Wir sind sehr aufmerksam auf die Bedürfnisse unserer Kunden, da wir der festen Überzeugung sind, dass das Frühstück ein besonderer Moment ist, den man mit einer großen Auswahl an Produkten feiern kann. Von salzig bis süß, von typischen kontinentalen Frühstücksprodukten bis hin zu neapolitanischen Backwaren, alles von unseren Mitarbeitern serviert. In jedem Fall wissen wir Ihren Beitrag zu schätzen und werden ihn für die Zukunft bewahren, so dass er nur eine Ausnahme darstellt. Wir hoffen, Sie bald im Palazzo Caracciolo begrüßen zu dürfen, um Ihnen das echte MGallery-Erlebnis zu bieten. Mit freundlichen Grüßen Barbara Brunelli Generaldirektor
The following facilities are closed seasonally each year. They will be closed from 1 September to 30 April:
The following facilities are closed on Sunday and Monday:
Palazzo Caracciolo Naples offers its guests an indoor pool, a steam room, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and 8 meeting rooms are available. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Palazzo Caracciolo Naples. An airport shuttle (available 24 hours), a cruise ship terminal shuttle and a train station drop-off service are available for a fee. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star Naples hotel.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Valet parking (surcharge)
Palazzo Caracciolo Naples offers 145 accommodations with minibars and a safe. Beds feature premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels. Bathrooms include baths or showers, dressing gowns, slippers and bidets. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.
Palazzo Caracciolo Naples has a restaurant serving breakfast, lunch and dinner.
24-hour room service is available.
Recreational amenities at the hotel include an indoor pool, a steam room and a fitness centre.
Guests aged under 14 years old are not allowed in the fitness facility or hot tub.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the cruise terminal, ferry terminal, airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Palazzo Caracciolo Naples offers transfers from the cruise terminal, ferry terminal, airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Eurocard. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
The property is a member of Historic Hotels of the World.
