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Hotel San Michele

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel San Michele

Terrace/patio
Point of interest
Terrace/patio
Point of interest
Family Quadruple Room | Private kitchen | Coffee/tea maker, electric kettle

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Laundry
  • Air conditioning

Explore the area

Map
Via Egiziaca a Forcella, 15/16, Naples, 80139
  • Spaccanapoli
    2 min walk
  • Piazza Giuseppe Garibaldi
    5 min walk
  • Via San Gregorio Armeno
    7 min walk
  • Naples (NAP-Naples Intl.)
    37 min drive
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Room options

View all photos for Superior Triple Room

Superior Triple Room | Premium bedding, minibar, in-room safe, desk

Superior Triple Room

  • 33 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for Quadruple Room

Quadruple Room | Premium bedding, minibar, in-room safe, desk

Quadruple Room

  • 43 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Double Room

Standard Double Room | Premium bedding, minibar, in-room safe, desk

Standard Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double Room

Economy Double Room | Premium bedding, minibar, in-room safe, desk

Economy Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Quadruple Room

Family Quadruple Room | Premium bedding, minibar, in-room safe, desk

Family Quadruple Room

  • 38 sq m
  • Sleeps 5
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, minibar, in-room safe, desk

Superior Double Room

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

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About this property

Hotel San Michele

Hotel with a rooftop terrace, a quick walk to Via San Gregorio Armeno
A bar/lounge, a snack bar/deli and a rooftop terrace are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking and concierge services.
Hotel San Michele offers 21 accommodations with minibars and a safe. Beds feature premium bedding. 32-inch LCD televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of Hotel San Michele's great location. During your stay, you're just a quick walk from Spaccanapoli. You'll find features such as free WiFi in public areas, plus a bar and a coffee shop/cafe.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the clean guestrooms and the location
  • Within a 15-minute walk of Via San Gregorio Armeno and Sansevero Chapel Museum
  • Airport pick-up shuttle service available for a fee
  • Pets welcome for a fee
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A shuttle from the airport to the hotel (available on request) is available for a fee. A rooftop terrace, a library, and tour/ticket assistance are also featured at Hotel San Michele. Parking is available for a fee.

This 4-star Naples hotel is smoke free.

For a fee, guests can enjoy breakfast daily.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Airport pick-up shuttle (surcharge) from 8:00 AM to 11:00 PM at scheduled times and on request
  • Valet parking on site (EUR 35 per night)

Food and drink

  • Daily breakfast available for a fee
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Hair salon
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Guests driving to the property should contact this property in advance (e.g. directions)

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 15 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for EUR 25.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 50 per room
  • Airport shuttle fee per child: EUR 13 (up to 4 years old)
  • Valet parking fee: EUR 35.00 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • A kitchen/kitchenette is available for an additional fee
  • Crib (infant bed) fee: EUR 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:30 AM - 11:30 PM.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. Guests who plan to drive should contact this property in advance for more details (e.g. directions).

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Palazzo San Michele B&B Naples
Palazzo San Michele B&B
Palazzo San Michele Naples
Palazzo San Michele Hotel Naples
Palazzo San Michele Hotel
Palazzo San Michele
Hotel San Michele Hotel
Hotel San Michele Naples
Hotel San Michele Hotel Naples

Hotel San Michele Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 204 out of 440 reviews" "
Rating 8 - Good. 174 out of 440 reviews" "
Rating 6 - Okay. 43 out of 440 reviews" "
Rating 4 - Poor. 8 out of 440 reviews" "
Rating 2 - Terrible. 11 out of 440 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Andrea

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, clean.
Stayed 2 nights in Aug 2024

8/10 Good

Rita

Travelled with family
Stayed 3 nights in Aug 2024

10/10 Excellent

Rebecca

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here. We had a large family room with a kitchen area. The breakfast was great. Staff were really friendly. The only negative thing was the lack of soundproofing which was quite stressful as a family with young children. Otherwise everything was good.
Stayed 2 nights in Aug 2024

8/10 Good

Liem

Travelled with family
Liked: Cleanliness, staff & service
The front desk staff at this hotel is fantastic. Very helpful, speaks english very well, and will bend over backward to help guests. The hotel is located in a very sketchy part of Naples, but close to the train/metro station. The room are modern and clean but the AC does not work very well and couldn't keep up with the Italy summer heat. We had trouble sleeping at night because it was so hot in our room. Not the hotel fault, but we couldn't wait to get out of Naples. The city is quite dirty and we felt unsafe most of the time.
Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NOT a 4 star!
This is NOT a 4 star hotel and is one of the worst hotels ive stayed at! If they advertised themselves as 2 star it would be better. First: hotel bathroom is DIRTY. Black mold in the shower, someone else’s dried soap on the shower handle, and a poorly worded sign telling you “most guests use their towel more than once.” The bathroom door was a rollout door that barely closed. Second: TERRIBLE bedroom! They didn’t even give us a blanket!!!! Just a bedsheet!!! And two pillows for two people, one soft, one memory foam. Third: the employees treat the space like their own home! The employees were yelling on the phone in personal conversations in the lobby the entire day and we even had to call at 11pm to say they woke us up (from a nap) because they were shouting on the phone. The employees and their friends or the owners sit in the lobby through the day with no room for guests. So unprofessional. They claim to have 24/7 concierge but there were many times at night no one was there or during the day. When we asked them to hold our bags they just put a piece of paper and left it out in the lobby for everyone to see or take because they have “cameras.” Fourth: you hear EVERY noise from your bedroom. People walking above you, street noise, and all the noise from the hall and lobby. Terrible. This was a bad experience. It’s located in a street with garbage and cockroaches. The only thing that was good was the A/C. If they advertised themselves as 2 star i wouldn’t complain.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Gordon

Stayed 1 night in Jul 2024

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

10/10 Excellent

Marilyn

Travelled with family
Liked: Cleanliness, staff & service
My family and I spent one night at this hotel. We had a wonderful stay. Maritza at reception was very helpful, checked us in quickly, and after we settled in she provided us with maps, food recommendations, which sites to see, and the closest metro lines to travel around. At checkout provided us directions to the port. The room was really nice with a double and twin, kitchenette with a medium size fridge and freezer, dining table, 2 closets, and a desk. Has blackout shadea which was great to sleep in. It was very clean. The shower could use an upgrade but it was fine. The location is great as there are shops, bars, and restaurants in walking distance. It's down a side street which has a few closed places. Naples is more of an urban city that provides great food, shopping, and diversity. Highly recommend.
Stayed 1 night in Jul 2024

8/10 Good

Shirin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room clean, breakfast was good. The only thing is that the area was supper crowded and noisy!
Stayed 1 night in Jul 2024

10/10 Excellent

shane

Stayed 2 nights in Jul 2024

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities
Aircondioner was not working Too hot
Stayed 3 nights in Jul 2024

10/10 Excellent

Sabrina

Stayed 2 nights in Jul 2024

10/10 Excellent

Breanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent helpful and kind staff, incredible rooftop terrace and a delicious breakfast.
Stayed 2 nights in Jul 2024

10/10 Excellent

Shubho

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Raul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel room was comfortable.
Stayed 1 night in Jul 2024

6/10 Okay

Boris

Stayed 2 nights in Jul 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Close to stations.
Stayed 2 nights in Jul 2024

10/10 Excellent

Swaran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
What a wonderful find! Unfortunately, our navigation took us a roundabout way to get to the hotel which was disconcerting, until we realized the alternative. It was so close to the Main Street and train station. The staff were wonderful and very fluent in multiple languages. We used the patio on the first day for drinks but it rained the next day.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it! Nice room that was clean, modern, and not too cramped. Staff were all very nice! We got takeaway pizza one night and the lady behind the counter said we could sit upstairs on the terrace which was really nice (we didn’t know about the terrace beforehand). Great hotel, good location not too far from the station, would recommend!
Stayed 2 nights in Jun 2024

10/10 Excellent

Billy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent. Large room for family of 4. Very comfortable. Very walkable area, not too far from train stations. Nice breakfast area and rooftop patio.
Stayed 2 nights in Jun 2024

8/10 Good

Vanessa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was so cute! We were 3 adults and two children. They had an amazing breakfast that came as a perk through Expedia and a rooftop terrace that we sat outside and drank wine on. Our bed was a pull out sofa which was not very comfortable, but everything else was great. The location was not in a tourist area and close to the famous Pizzeria Da Michele.
Stayed 2 nights in Jun 2024

4/10 Poor

Susana

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Location is good because there are lots of options to eat around it, but we did not like the hotel in general. It did not look clean and Napoli in general is a super dirty city. The shower was clogged for the 4 nights we were there, even when we reported the issue the first day. The TV was not working and they came the second day to replace it for a smaller one and left the holes on the wall visible. We had an issue with the second key, which disappeared from the room, we do not know how because it was on top of the table, probably the same day they came to change the TV, and we were charged 20 euros for it. We never used it, but we actually don't know how it disappeared, so we had to pay for it. Ihave to say staff was very nice, but I do not recommend this hotel.
Stayed 4 nights in Jun 2024

8/10 Good

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I liked the most about this property was the area. Very close to the attractions and touristy areas. Good beds and decent size rooms. Only bad thing is the area is very noisy at night and not the best clean looking city but that’s not the hotels fault. Overall a decent hotel and receptionist there are very helpful.