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5.0 out of 5

"The welcome at the property when we first arrived was excellent. We were welcomed by a lady called Estelle who explained the facilities and the intere ... " More

By a verified traveller on Mon 26 Sep 2022

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Standard Double Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Double Room, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Quadruple Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Royal Suite

Bed Count 1 King Bed Maximum Occupancy 5 Max

Junior Suite, Balcony, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Relais Della Porta. During your stay, you're just a quick walk from Spaccanapoli. Features include free WiFi in public areas and a free manager's reception, plus a restaurant. This property has 13 rooms. Each room includes amenities such as free WiFi and an LCD TV.

  • Air-conditioned accommodations with LCD TVs, minibars and room service
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Spaccanapoli and Via Toledo
  • Airport shuttle service available for a fee

Relais Della Porta ratings based on 3 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Relais Della Porta

Everyone (2) Couples (1)
5 out of 5
The welcome at the property when we first arrived was excellent. We were welcomed by a lady called Estelle who explained the facilities and the interesting history of the hotel. She was always available for any questions we had and even recommended local places to eat and visit. We had a WhatsApp group to ask any questions or raise any issues which was a great idea. The facilities helped us to relax given how busy Naples is. The room was big and spacious and clean and it had a new smart TV. The use of plants in and around the hotel was an excellent idea. The breakfast area was recently renovated and it looks amazing with the high ceilings and original artwork. The breakfast host was so friendly and made sure we had everything we needed when we had breakfast at the hotel. The hotel helped organise our transfer back to the airport which made life so much easier for us. In all, nothing was a problem for the team at this property. We would of course hope to visit in future if ever in Naples. Grazie.

Posted by on 26 Sep 2022

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5 out of 5
Wunderschön & mit viel Liebe eingerichtet, toller Frühstückssaal, top Lage, sehr nettes Personal

Posted by on 30 Aug 2019

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Comment from Hotel Management

16 Sep 2019 by Relais Della Porta

Thank you! We wish to receive you again as our welcome guest! Warmest Regards

5 out of 5
Location is super. Interior is absolutely different and unique.

Posted by on 2 Oct 2018

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Comment from Hotel Management

3 Oct 2018 by Staff Relais Della Porta

Thank you for your feedback. We look forward to receive you as Our Welcome Guest.

Property Features

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered on selected days. WiFi is free in public spaces. Event space at this property measures 323 square feet (30 square metres) and includes conference space. Relais Della Porta also features tour/ticket assistance, coffee/tea in common area, and concierge services. This Naples property is smoke free.

  • 13 guestrooms or units
  • 323 sq ft of conference space
  • 30 sq. m of conference space
  • Manager's reception (free)
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Train station: Montesanto Station (1.3 km / 0.8 mi)
  • Metro station: Toledo Station (0.3 km / 0.2 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Relais Della Porta offers 13 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. LCD televisions come with digital channels. Bathrooms include a shower, bidets and complimentary toiletries. This Naples property provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Minibar
  • In-room dining
  • LCD television
  • Digital channels
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Safe
  • Toiletries (free)
  • Bidet
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

The property hosts a free manager's reception on selected days.

Relais Della Porta – On-site restaurant.

Room service is available.

A hosted evening meal is available for a surcharge daily. Reservations are required.

Hotel Policies

Check-in

  • Check-in time starts at 2:30 PM
  • Check-in time ends at 10 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7 AM - 11 PM. To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.

The front desk at this property is open daily from 7 AM - 11 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • Front desk opens daily at 7 AM
  • Front desk closes daily at 11 PM
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Hosted evening meal: EUR 40

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Relais Della Porta Guesthouse Naples
  • Relais Della Porta Guesthouse
  • Relais Della Porta Naples
  • Relais Della Porta Naples
  • Relais Della Porta Guesthouse
  • Relais Della Porta Guesthouse Naples

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.