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4.4 out of 5

" and The rooms were modern and comfortable, l would book a suite next time for extra room " More

By a verified traveller on Fri 13 Oct 2023

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Superior Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, Harbour View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Suite (Castle view)

Bed Count 2 King Beds Maximum Occupancy 5 Max

Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Studio Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room (Front)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at ROMEO Napoli. During your stay, you'll be connected to a shopping centre and just a quick walk from Port of Naples. Free breakfast, free wired Internet and 2 restaurants are available.

  • Free full breakfast served daily
  • Free wired Internet
  • The 2 restaurants, poolside bar and bar/lounge offer choices for drinking and dining
  • Self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the 3 hot tubs
  • Indulge with body treatments, hydrotherapy or massages at La SPA
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Within a 10-minute walk of Galleria Umberto I and Teatro di San Carlo
  • Airport shuttle service available for a fee

ROMEO Napoli ratings based on 12 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for ROMEO Napoli

Everyone (4) Couples (8)
4 out of 5
and The rooms were modern and comfortable, l would book a suite next time for extra room

Posted by on 13 Oct 2023

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Comment from Hotel Management

12 Dec 2023 by ROMEO Hotel

Dear Audrey,We truly appreciate your positive feedback shared on the ebookers platfotm.We're delighted to hear that you found our rooms to be modern and comfortable during your recent stay. We hope to welcome you back soon, and perhaps you can indulge in the added comfort and space of one of our suites on your next visit.Warm regards,

5 out of 5
The hotel was of an excellent standard, the restaurant was great and with the visit alone.

Posted by , from Swindon on 26 May 2019

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Comment from Hotel Management

20 Jun 2019 by Romeo hotel

Dear AdyShort, Thank you for taking the time to share your feedback with us. It was gratifying to read that you enjoyed our comfy rooms and our high quality service. And above all that you really enjoyed our Michelin starred restaurant, il Comandante. We look forward to welcoming you to the Romeo hotel in the near future. Best regards.

4 out of 5
Modern hotel conveniently located at Naples port for trips across to Capri. Nice restaurant, cocktail bar and spa pool on top floor with views of Mt Vesuvius.

Posted by on 26 Jul 2018

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Comment from Hotel Management

30 Jul 2018 by Romeo hotel Team

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Great hotel and great location

We loved staying here and thought it was a fantastic place. Couldn't fault the room, staff or amenities.

Posted by on 17 Sep 2015

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5 out of 5

Very nice hotel in a great location.

Hotel is in a great location and very convenient for the port or city center. Rooms are very nice and luxurious. Staff were really help and couldn't do enough for you. Front desk staff were brilliant and in particular Bruno went out of his way to assist us. Food is a little pricey in the hotel, but it was excellent and you get what you pay for.

Posted by on 29 Oct 2012

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4 out of 5

Posted by on 24 Nov 2023

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Comment from Hotel Management

12 Dec 2023 by ROMEO Hotel

Dear Mika,We sincerely appreciate your positive rating and the feedback you shared on ebookers. We are eager to welcome you back to ROMEO Napoli in the future.Best regards,

5 out of 5
Schönes, modernes Hotel. Schöne Zimmer mit viel schnick-schnack. Brauchten Hilfe vom Personal um das Licht zu löschen :-( und die Dusche zu bedienen. Einfach zu kompliziert und zu viel design. Aber alles in allem ein Hotel das man sehr empfehlen kann. Das Personal beim Empfang ist sehr freundlich und hilfsbereit. Besucht man Neapel ist das Romeo Hotel eine Top Adresse!

Posted by on 7 Jun 2022

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Comment from Hotel Management

13 Jun 2022 by ROMEO hotel

Lieber Axel, Vielen Dank für Ihre Bewertung. Wir freuen uns, dass Ihre ROMEO Erfahrung wunderbar war. Wir hoffen, Sie bald wieder bei uns zu haben. Mit freundlichen Grüßen

5 out of 5

Posted by on 8 Apr 2022

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Comment from Hotel Management

7 Jun 2023 by ROMEO hotel

Dear Jari, Thank you for your review and for rating us the best. Your feedback is very important because helps us to constantly strive for excellence. We looking forward to welcome back to you.

3 out of 5
Das Silvesterbuffet war gelinde gesagt eine Katastrophe zu einem exhorbitanten Preis (€ 160 pro Person) Frühstücksbuffet eher bescheiden

Posted by on 4 Jan 2020

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Comment from Hotel Management

11 Jan 2020 by Romeo hotel

Sehr geehrte Ospite, Vielen Dank für Ihre Kommentare in der Expedia community. Wir bedauern, dass Ihre Erfahrung nicht Ihren Gefallen gefunden hat. Wir werden mit unseren Managern diskutieren, um das Problem zu untersuchen. Wir hoffen jedoch, dass die Stadt Neapel ihm gefiel. Beste Grüße.

4 out of 5
Modernes Hotel mit interessanten deko Elementen. Die Zimmer sind grosszügig.

Posted by on 11 Jul 2019

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Comment from Hotel Management

15 Jul 2019 by Romeo hotel

Lieber Gast, Vielen Dank, dass Sie Ihre Bewertung mit der Booking-Community geteilt haben. Wir hoffen, Sie bald wieder bei uns zu haben. Mit freundlichen Grüßen.

Renovations + Closures

The property is closed between 9 January and 28 February.

The following facilities are closed on Sunday and Monday:

  • Restaurant

Property Features

ROMEO Napoli offers its guests a full-service spa, 3 hot tubs, an outdoor pool, and a health club. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Wired Internet is free in public spaces. Business amenities include meeting rooms and limo/town car service. A sauna, a rooftop terrace, and spa services are also featured at the luxury ROMEO Napoli. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. Smoking is allowed in designated areas at this 5-star Naples hotel.

  • 1 building
  • 79 guestrooms or units
  • 10 levels
  • 2 dining venues
  • Conference rooms
  • Built in 2008
  • Full breakfast (free)
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: Montesanto Station (2.1 km / 1.3 mi)
  • Metro station: Via Colombo - Porto Tram Stop (0.1 km / 0.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

ROMEO Napoli offers 79 accommodations with minibars and espresso makers. Each accommodation is individually furnished. Beds feature premium bedding. A pillow menu is available. 43-inch LED televisions come with premium digital channels. Bathrooms include dressing gowns, slippers, designer toiletries and bidets. Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Digital channels
  • Premium channels
  • Espresso maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Unique furnishings
  • Connecting rooms available

Food & Drink

Guests are served a free full breakfast daily from 7:00 AM to 10:30 AM.

La Terrazza – On-site restaurant. Guests can enjoy drinks at the bar.

Ristorante Alain Ducasse – On-site fine-dining restaurant. Open daily.

24-hour room service is available.

Nearby Activities

3 hot tubs are on site along with an outdoor pool. Other recreational amenities include a health club and a sauna.

Guests aged under 18 years old are not allowed in the health club or fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site

Spa Services

La SPA has 7 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 7
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Hot tub in spa
  • Minimum age to access spa is 18
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at noon

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

ROMEO Napoli offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, Barclaycard and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • Property follows sanitisation practices of GBAC STAR Facility Accreditation (global expert)
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe Hospitality National Protocol (Italy)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 95 per vehicle (one-way, maximum occupancy 2)
  • Self-parking fee: EUR 58 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Romeo
  • Romeo Hotel
  • Romeo Hotel Naples
  • Romeo Naples
  • Romeo Hotel
  • ROMEO Napoli Hotel
  • ROMEO Napoli Naples
  • ROMEO Napoli Hotel Naples

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 9:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

The property is a member of the Small Luxury Hotels of the World.

National Rating

This property has received its official star rating from the local rating authority.

  • Country specific national/official rating the local rating authority
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.