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ANA Crowne Plaza Narita, an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ANA Crowne Plaza Narita, an IHG Hotel

Interior
Point of interest
Junior Suite, 2 Double Beds (Airport View) | Premium bedding, down duvets, in-room safe, desk
Meeting facility
Indoor pool, pool loungers

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
  • Gym

Explore the area

Map
68 Horinouchi Narita Chiba, Narita, Chiba-ken, 261-0022
  • Sakura-no-Yama Hill
    3 min drive
  • Omote-sandō
    4 min drive
  • Aeon Mall Narita
    6 min drive
  • Tokyo (NRT-Narita Intl.)
    3 min drive

Room options

View all photos for Junior Suite, 2 Double Beds (Airport View)

Junior Suite, 2 Double Beds (Airport View) | Premium bedding, down duvets, in-room safe, desk

Junior Suite, 2 Double Beds (Airport View)

  • 58 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Single Beds (Airport View High Floor)

Premium bedding, down duvets, in-room safe, desk

Standard Room, 2 Single Beds (Airport View High Floor)

  • 29 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 1 Bedroom (Forest View)

Suite, 1 Bedroom (Forest View) | Premium bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom (Forest View)

  • 70 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, down duvets, in-room safe, desk

Standard Room

  • 20 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed, Accessible

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds, Accessible

Premium bedding, down duvets, in-room safe, desk

Premium Room, 2 Single Beds, Accessible

  • 40 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed (Forest View High Floor)

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 Queen Bed (Forest View High Floor)

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed (Airport View)

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed (Airport View)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Premium bedding, down duvets, in-room safe, desk

Standard Room, 2 Single Beds

  • 29 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds (Forest View)

Premium bedding, down duvets, in-room safe, desk

Standard Room, 2 Single Beds (Forest View)

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed (Forest View)

Premium bedding, down duvets, in-room safe, desk

Standard Room, 1 Queen Bed (Forest View)

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds (Forest View High Floor)

Premium bedding, down duvets, in-room safe, desk

Standard Room, 2 Single Beds (Forest View High Floor)

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 2 Single Beds (Forest View)

Junior Suite, 2 Single Beds (Forest View) | Premium bedding, down duvets, in-room safe, desk

Junior Suite, 2 Single Beds (Forest View)

  • 45 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 2 Single Beds

Premium bedding, down duvets, in-room safe, desk

Premium Room, 2 Single Beds

  • 40 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds (Airport View)

Premium bedding, down duvets, in-room safe, desk

Standard Room, 2 Single Beds (Airport View)

  • 29 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 2 Single Beds (Airport View)

Premium bedding, down duvets, in-room safe, desk

Premium Room, 2 Single Beds (Airport View)

  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite, Multiple Beds (Forest View)

Junior Suite, Multiple Beds (Forest View) | Premium bedding, down duvets, in-room safe, desk

Junior Suite, Multiple Beds (Forest View)

  • Sleeps 4
  • 4 Single Futons

View all photos for Standard Room (Upgraded)

Premium bedding, down duvets, in-room safe, desk

Standard Room (Upgraded)

  • 29 sq m
  • Sleeps 2
  • 1 Single Bed

About this property

ANA Crowne Plaza Narita, an IHG Hotel

Narita hotel in Horinouchi with 2 restaurants and full-service spa
Along with 2 restaurants, this hotel has a full-service spa and an indoor pool. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a health club, a bar/lounge and a sauna are on-site.
ANA Crowne Plaza Narita, an IHG Hotel offers 390 accommodations with a safe and complimentary slippers. Beds feature down duvets and premium bedding. A pillow menu is available. Televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on a daily basis and in-room massages can be requested.

An outdoor tennis court and a health club are featured at the hotel. In addition to an indoor pool, other recreational amenities include a sauna and a 24-hour fitness centre.
Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Our customers tell us that they can't get enough of the breakfast at ANA Crowne Plaza Narita, an IHG Hotel. During your stay, you'll be close to Naritasan Shinshoji Temple. You'll find features such as free WiFi in public areas and a free round-trip airport shuttle, plus 2 restaurants.
  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to massages, aromatherapy or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from Sakura-no-Yama Hill and a few minutes from Omote-sandō
  • Free airport shuttle service
ANA Crowne Plaza Narita, an IHG Hotel offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

There are 6 meeting rooms available. A health club, a sauna, and multilingual staff are also featured at the business-friendly ANA Crowne Plaza Narita, an IHG Hotel. A roundtrip airport shuttle is free at scheduled times. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Narita hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.
レストランカフェ「セレース」 – On-site restaurant.
鉄板焼「菜里多」 – This fine-dining restaurant specialises in Japanese cuisine and only serves dinner. Reservations are required. Open selected days.
スカイダイニング「彩風」 – On-site cocktail bar. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open selected days.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Filipino, French, Italian, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 6:30 AM to 10:30 PM at scheduled times
  • Parking on site (JPY 400 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: JPY 3,000 for adults and JPY 1,500 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • スカイダイニング「彩風」
  • レストランカフェ「セレース」
  • 鉄板焼「菜里多」

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Steam room

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 6 meeting rooms
  • Computer station

Outdoors

  • Pool loungers

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Facials
  • In-room massages
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: JPY 6050
Express check-in available

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: JPY 6050
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Due to a special event, this property's shuttle service will not be available from January 1-3, 2025.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Wednesday:
  • Fitness facility
  • Health club
  • Indoor pool
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for JPY 3000.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3000 for adults and from JPY 1500 for children
  • Self-parking fee: JPY 400 per day
  • Early check-in fee: JPY 6050 (subject to availability)
  • Late check-out fee: JPY 6050 (subject to availability)
  • Rollaway bed fee: JPY 3000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • One child stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ANA Crowne Plaza Narita
ANA Narita Crowne Plaza
Crowne Plaza ANA Narita Hotel
Crowne Plaza ANA Hotel
Crowne Plaza ANA Hotel Narita
Crowne Plaza ANA Narita
Crowne Plaza Narita
Narita ANA Crowne Plaza
Narita Crowne Plaza
Crowne Plaza ANA
ANA Crowne Plaza Narita Hotel

ANA Crowne Plaza Narita, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 547 out of 1003 reviews" "
Rating 8 - Good. 269 out of 1003 reviews" "
Rating 6 - Okay. 100 out of 1003 reviews" "
Rating 4 - Poor. 59 out of 1003 reviews" "
Rating 2 - Terrible. 28 out of 1003 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Adrienne

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
It was nice and quiet.
Stayed 2 nights in Sep 2024

10/10 Excellent

Eiichiro

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable. The convenient shop is located in the same building that was very good.
Stayed 2 nights in Jun 2024

8/10 Good

Mauricio

Stayed 1 night in Sep 2024

10/10 Excellent

Manuela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for overnight stay
We stayed at this hotel one night prior to our flight home. We loved the pool and the breakfast was fine.
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
The check in was very smooth and the service was outstanding. I highly recommend the Crowne Plaza. This is my second stay over 5 years.
Stayed 1 night in Sep 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Dini, Christiansburg

Stayed 1 night in Aug 2024

10/10 Excellent

Ryan

Stayed 1 night in Sep 2024

10/10 Excellent

SHENG NAN, COQUITLAM

Travelled with family
Liked: Cleanliness, staff & service, amenities
Free shuttle is the reason for one night layover.
Stayed 1 night in Sep 2024

2/10 Terrible

S.

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Worse maintained Crown Plaza in the world bar none. Definitely not four stars if you happ,en to get a tiny room at their carpeted formerly smoking since 1970s floors. Tiny room reeks of smoking smell from decades past, without an air filter/freshener in the room. Two out of three restaurants touted completely closes 2 nights a week. Sauna, pool, and gym closes regularly "for maintenance" so you probably can't use them. The lobby is nice, the buffet restaurant is okay, the staff tries hard but the hotel should be completely refurbished to keep up with the brand.
Stayed 2 nights in Sep 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed two separate nights. Excellent breakfast buffet with a great selection among western and Asian palates. Second night we stayed, our room had been upgraded. IHG rewards allowed us to have a later check out time and the program is freely to join. Gym is adequate and the pool was good. There’s a soccer pitch located on site and beside it, an outdoor barbecue place, which was a nice social gathering spot. The upstairs restaurant has a decent selection of whiskies. Transportation to and from the airport is free and can be picked up from bus stop 16 at Narita Airport. The trip going to or from the airport is about 10 minutes; convenient.
Stayed 1 night in Sep 2024

8/10 Good

Leaha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for needing to be close to the airport as we had an early flight the next morning, and otherwise transport from Tokyo would have been too hard. Room was comfortable and great the have the shuttle to and from the airport.
Stayed 1 night in Sep 2024

10/10 Excellent

Myung

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Gerry

Travelled with family
Liked: Cleanliness, staff & service
All l in all very good but the beds were very uncomfortable.
Stayed 1 night in Sep 2024

4/10 Poor

Reuvan

Stayed 1 night in Aug 2024

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding, our go to place when we fly out of Narita.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Mila

Travelled with partner
Liked: Staff & service, amenities
Hallway smells.
Stayed 1 night in Sep 2024

8/10 Good

Peter, Mississauga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reno
Stayed 1 night in Aug 2024

10/10 Excellent

Bret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

W. Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport but removed from everything else
Stayed 1 night in Sep 2024

10/10 Excellent

Mariko

Business traveller
Liked: Staff & service, amenities
Clean but old. Excellent breakfast buffet.
Stayed 1 night in Aug 2024

8/10 Good

Peter, Mississauga

Property was isolated and a bit outdated
Stayed 1 night in Aug 2024

2/10 Terrible

aaron

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
worst place i have stayed ever
Stayed 1 night in Aug 2024