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Comfort Inn Franklin Highway 96

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Comfort Inn Franklin Highway 96

Room, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board
Lobby
Suite, 1 King Bed, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board
Lobby
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Pet-friendly
  • Gym
  • Housekeeping
  • Breakfast included
  • Laundry
  • Air conditioning

Explore the area

Map
4202 Franklin Commons Court, Franklin, TN, 37067
  • SOAR Adventure Tower
    ‪4 min walk‬
  • Franklin Theatre
    ‪5 min drive‬
  • Aspen Grove Park
    ‪6 min drive‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Hot Tub

Standard Room, 1 King Bed, Non Smoking, Hot Tub | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Hot Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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Exterior

La Quinta Inn & Suites by Wyndham Nashville Franklin

Pool
Hot tub
Breakfast included
Pet-friendly
3.1 out of 5, (1002)
The price is CHF 67
for 1 room
includes taxes & fees
13 Feb - 14 Feb
La Quinta Inn & Suites by Wyndham Nashville Franklin

About this property

Comfort Inn Franklin Highway 96

Hotel in Franklin with free breakfast and fitness centre
This smoke-free hotel features a fitness centre, a 24-hour business centre and coffee/tea in a common area. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities.
Comfort Inn Franklin Highway 96 offers 66 air-conditioned accommodations with a safe and free newspapers. Flat-screen televisions come with cable channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Franklin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
During your stay at Comfort Inn Franklin Highway 96, you're just a quick walk from SOAR Adventure Tower. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Just a 4-minute walk from SOAR Adventure Tower and 10 minutes on foot from Saint Thomas Medical Partners
  • Pets welcome for a fee (restrictions apply)
WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is available daily. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Comfort Inn Franklin Highway 96. Limited free parking is available on a first-come, first-served basis.

This Franklin hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6:30 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site parking

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:
  • Outdoor pool
The following facilities are closed on Friday and Saturday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night, plus a deposit of USD 30 per night
  • Weight limit: 50 lb per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 21 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 30 per night
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Baymont Inn Franklin TN
Baymont Inn TN Hotel
Baymont Inn TN Hotel Franklin
Baymont Franklin TN
Comfort Inn Hotel Franklin
Comfort Inn Franklin

Comfort Inn Franklin Highway 96 Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 253 out of 1000 reviews" "
Rating 8 - Good. 281 out of 1000 reviews" "
Rating 6 - Okay. 214 out of 1000 reviews" "
Rating 4 - Poor. 145 out of 1000 reviews" "
Rating 2 - Terrible. 107 out of 1000 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Suzanne

Stayed 1 night in Oct 2024

10/10 Excellent

Shalah

Travelled with family
Wasn’t too crazy about breakfast. Everything tasted stale and old. The dust ruffles on the beds were stained terribly and the facilities seemed outdated.
Stayed 1 night in Oct 2024

6/10 Okay

Penny

Liked: Staff & service
Decent for the price. Elevator needs some work.
Stayed 1 night in Oct 2024

6/10 Okay

Margo

Liked: Staff & service
My first room (101) smelled really bad of smoke, to the point it really bothered my allergies. I had to go to the desk and complain (which I don’t like to do) the gentleman at the desk switched me to another room 212, which was better. Breakfast was your typical hotel breakfast. It was convenient to many shops, restaurants and especially the Hospital (which I had my daughter in). In my opinion the hotel itself needs to be updated. Overall my stay wasn’t bad.
Stayed 1 night in Oct 2024

4/10 Poor

connie

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Jessica

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
When we checked in, I asked pool hours and they informed me the pool has been closed all year for maintenance. Not the end of the world but frustrating since I specifically booked for the indoor pool. Everything else seemed okay enough for a single night until we turned the lights out for bed and the biggest cockroach I have ever seen crawled down the wall immediately. We packed up and left after that.
Stayed 1 night in Oct 2024

6/10 Okay

Tracy

Disliked: Property conditions & facilities
Property and rooms needs updated
Stayed 1 night in Oct 2024

6/10 Okay

Ewa

Travelled with family
Disliked: Property conditions & facilities
Neat
Stayed 1 night in Oct 2024

6/10 Okay

Daniel

Liked: Cleanliness, staff & service, room comfort
Decent
The room was very nice, but it had the odor of formally being a smoking room. Other then that, it was good
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Okay for the price.
The lobby looked great but the room was old. The AC could not keep up. The breakfast did not have as many offerings as other Choice Hotels. Overall 2.4/ 5.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

6/10 Okay

Cheryl

Travelled with partner
Liked: Staff & service
Liked closeness to where we spent the day. Did not like the room we were first given the AC didn't work. Told hotel was filled and they had no other rooms, but all of a sudden one was available. Took forever for AC to cool down the room. Pool not available, nor hot tub. Tub in room had a dime size crack in it. Frig didn't work that well. Nice to have coffee in room and free breakfast though.
Stayed 1 night in Oct 2024

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Dean M

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Excellent staff.
Stayed 1 night in Oct 2024

2/10 Terrible

Brittaney

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Check in was slow took 20 minutes. The pool is closed but nothing is said about that anywhere. Breakfast looked small and smelled funny, didn't eat. Room was sloppy, stains on beds, bathroom needs fixed etc.
Stayed 1 night in Oct 2024

6/10 Okay

William

Stayed 1 night in Sep 2024

2/10 Terrible

Teresa

Disliked: Property conditions & facilities
Hotel is very old and stinks. Old carpet, we had roaches in the first room and had to be moved. The same room had mold in the bathroom and old beer cans on top of the armoire. Which means the cleaners hadn’t done a good clean.
Stayed 2 nights in Sep 2024

6/10 Okay

Jason

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Terrick

Liked: Cleanliness, property conditions & facilities
It was ok
We booked last minute. We got a basic room the room was clean but the bed skirt looked as if it had some stains and not pleasant look at the end of the bed . The front desks gentleman where very nonchalant no personality. We booked bc we thought it had a pool but it was either under construction . Breakfast was very bare minimum as well we was out at 7:30 . Literally only had biscuits & gravy waffles 4 apples and a few others like muffins and bagels nothing to brag about .
Stayed 1 night in Aug 2024

4/10 Poor

Aristidis

Disliked: Staff & service, amenities, property conditions & facilities
Bed spreads urine and linens were stained. Staff did replaced it with blankets that had holes in it. The breakfast was gross. The staff wasn’t dressed well and one barely spoke English. Will never go back.
Stayed 4 nights in Jul 2024

2/10 Terrible

RUBEN

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s smelled bad and I complained. You think they would have offered me a different room but they didn’t. It was also not very clean. Wound not recommend this hotel. I will never ever stay at a comfort inn! Very dissatisfied
Stayed 3 nights in Jul 2024

6/10 Okay

Sandra, Elizabethtown

Liked: Cleanliness, staff & service
Disliked: Amenities
First let me say that the room was very clean. The bed was comfortable, linens were nice. However, the pool was not available (was not mentioned on the webpage). Breakfast was out of most stuff by the time I would go down around 7:15am. So the last two mornings I went down before 7am. The bathrooms need updated. Everytime I stepped in the tub I felt it would fall through. I am not that heavy. Water pressure was not good for a shower. The pull didn't work correctly. Looks like they spent the money on nice new floors but didn't update the bathrooms. Definitely not worth the money they are charging nightly.
Stayed 5 nights in Jul 2024

10/10 Excellent

Jonathan, Richmond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only complaint that I had was I came down at 8:30 and all the food was gone they had a hot breakfast but some Ziggy pigs came down there and ate everything they could ate up all the eggs ate up all the sausage drink of all the milk took all the juice boxes so there was no orange juice no nothing the waffles were almost completely out no fruit because they all came down and ate everything they could.
Stayed 1 night in Jul 2024

2/10 Terrible

Diana

Liked: Cleanliness, amenities
I didn't like that I booked the room to find out half hour later I was in so much pain had to go to Dr Anna you all wouldn't refund my money so I didn't get to stay
Stayed 1 night in Jul 2024

6/10 Okay

Tara

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
Carpet sticky feeling. Room smells like dirty feet. Brought Farnese and this helped some.
Stayed 1 night in May 2024