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Fairfield Inn & Suites by Marriott Franklin Cool Springs

2.5 star property

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Photo gallery for Fairfield Inn & Suites by Marriott Franklin Cool Springs

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Lobby lounge
Room, 1 King Bed | Exterior
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View from property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
7086 BAKERS BRIDGE ROAD, Franklin, TN, 37067
  • CoolSprings Galleria
    ‪4 min walk‬
  • Crockett Park
    ‪7 min drive‬
  • The Factory
    ‪8 min drive‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪22 min drive‬

Room options

View all photos for Executive Studio Suite, 1 King Bed with Sofa bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Executive Studio Suite, 1 King Bed with Sofa bed

  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Exterior

Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub) | Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Property amenity

Towneplace Suites by Marriott Franklin Cool Springs

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.6 out of 5, Wonderful, (635)
The price is CHF 171
for 1 room
includes taxes & fees
16 May - 17 May
Towneplace Suites by Marriott Franklin Cool Springs

About this property

Fairfield Inn & Suites by Marriott Franklin Cool Springs

Hotel with free breakfast, a short walk to CoolSprings Galleria
Along with an indoor pool, this smoke-free hotel has a 24-hour business centre and coffee/tea in a common area. Free weekend breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities. Housekeeping is available on request.
Fairfield Inn & Suites by Marriott Franklin Cool Springs offers 171 air-conditioned accommodations with coffee/tea makers and a hairdryer. 55-inch Smart televisions come with premium satellite channels and Netflix.

Bathrooms include baths or showers with a rainfall showerhead. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool.
Our customers tell us that they can't get enough of the helpful staff at Fairfield Inn & Suites by Marriott Franklin Cool Springs. During your stay, you're just a quick walk from CoolSprings Galleria. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet in some public areas
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and 2 meeting rooms
  • Just a 4-minute walk from CoolSprings Galleria and 15 minutes by car from Nashville Zoo
WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and 2 meeting rooms. Free breakfast is served daily. The business-friendly Fairfield Inn & Suites by Marriott Franklin Cool Springs also features an indoor pool, coffee/tea in common area, and laundry facilities. Free self parking is available.

This Franklin hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business centre

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (91 centimetre high)
  • Hardwood flooring in room
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Pool hoist on site
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heated floor
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses geothermal energy
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

FIS Franklin Cool Springs
Fairfield Inn Suites by Marriott Franklin Cool Springs
Fairfield Inn & Suites by Marriott Franklin Cool Springs Hotel

Fairfield Inn & Suites by Marriott Franklin Cool Springs Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 197 out of 288 reviews
Rating 8 - Good. 54 out of 288 reviews
Rating 6 - Okay. 11 out of 288 reviews
Rating 4 - Poor. 10 out of 288 reviews
Rating 2 - Terrible. 16 out of 288 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Lia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible. Absolutely no manager response despite

This is the worst Fairfield we have ever been to. Housekeeping removed items out of our room in Early Nov.. We made numerous in-person and phone reports, not one person at Fairfield would even investigate. We requested calls back from managers, never received them or any messages back. Sent emails requesting the monetary value of what was taken, which pictures of the the items I had to replace. You could still call us, but of course you never will. We have voice mail that gets translated into text so that we never miss a message. 5 calls and messages over 3 weeks yielded no response. Would still like a personal response at Lia.Billington@gmail.com, but I bet this is highly unlikely. We will probably never stay at a Fairfield again, although we have been generally pleased in the past. The only person that showed any care or concern was the person at the front desk that took the initial report.. But her guarantees this would be forwarded to a manager were completely ignored by (1) housekeeping (2) asst mgr (3) mgr.
Stayed 4 nights in Oct 2024

10/10 Excellent

Katie

Stayed 3 nights in Jan 2025

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay. Clean and comfortable rooms. Friendly staff. Great breakfast! Would stay here again.
Stayed 1 night in Jan 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay for short trips. Nice location, 24 HR Gym, clean. We have stayed several times when visiting family. Welcoming foyer and business area.
Stayed 3 nights in Dec 2024

10/10 Excellent

Kadeem

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was good and comfortable I’ll be back again
Stayed 3 nights in Dec 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Lynette

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We love our Fairfield Inns. This one set an even higher bar for our next stay. Recommend.
Stayed 1 night in Dec 2024

8/10 Good

David, South Elgin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and the sevice was great.
Stayed 5 nights in Dec 2024

8/10 Good

Jill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Heat didnt work right, but great place

The heat did not work very well. You could hear it constantly clicking on and off. And to get it to actually turn on you needed to turn the temp up to 80. We justbwanted the room around 70, so after it ran for a bit if you turn the temp back down to 75 it would shut off again. I think the heat was blowing directly on the thermostat. Besides this, it was a really nice place and we enjoyed staying there. Everyone was very nice and helpful.
Stayed 2 nights in Dec 2024

10/10 Excellent

Mercedes

Stayed 5 nights in Nov 2024

10/10 Excellent

Craig, St. Albert

Stayed 1 night in Nov 2024

2/10 Terrible

VERONICA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is clean and the hotel, but I wouldn’t recommend nobody to stay here due to over 42x vehicles including mines gotten broken into 11/24/2024. They stole my weapon out my vehicle and busted my windshield.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

The complimentary breakfast was good every morning. My room was quiet, staff was very friendly, and free parking.
Stayed 5 nights in Nov 2024

6/10 Okay

Ramiro

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Xinran

Stayed 2 nights in Oct 2024

10/10 Excellent

Starla

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean hotel! Would stay again.
Stayed 2 nights in Oct 2024

10/10 Excellent

JAMES

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great place to stay if you are visiting Franklin, TN. Very clean. A+++
Stayed 1 night in Oct 2024

8/10 Good

Aislynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower leaked all over the bathroom floor, and the bedside lamps had an uncomfortable reach to turn on and off. Beyond that, staff was great. Location was perfect. Didn’t ever need to travel far for anything. Tons of dining and shopping options. Absolutely loved the parking garage.
Stayed 2 nights in Oct 2024

10/10 Excellent

Timothy

Stayed 1 night in Oct 2024

8/10 Good

Kimberly

Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean. The only think I would suggest is the floors between the levels be more sound prove. Lot's of kid's running up and down the halls, but overall very nice.
Stayed 2 nights in Sep 2024

10/10 Excellent

Baron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Ronald

Stayed 1 night in Sep 2024

10/10 Excellent

Brian

Travelled with family
Liked: Amenities
This was a great stay. The rooms were very clean, facilities were clean as well, and the staff were awesome!! Highly recommend!! Franklin, TN is a great place.
Stayed 2 nights in Jul 2024