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Sandals Royal Bahamian - ALL INCLUSIVE Couples Only

4.5 star property

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Photo gallery for Sandals Royal Bahamian - ALL INCLUSIVE Couples Only

7 outdoor pools, pool umbrellas, pool loungers
7 outdoor pools, pool umbrellas, pool loungers
On the beach, white sand, sun-loungers, beach umbrellas
10 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
On the beach, white sand, sun-loungers, beach umbrellas

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Room service

Explore the area

Map
West Bay Street, Cable Beach, Nassau, New Providence, 13005
  • Cable Beach
    ‪5 min walk‬
  • Unicorn Village Resort
    ‪7 min drive‬
  • Junkanoo Beach
    ‪10 min drive‬
  • Nassau (NAS-Lynden Pindling Intl.)
    ‪9 min drive‬

Room options

View all photos for West Bay Swim-up Oversized Club Level Junior Suite (HSUP)

West Bay Swim-up Oversized Club Level Junior Suite (HSUP) | View from room

West Bay Swim-up Oversized Club Level Junior Suite (HSUP)

  • Sleeps 2
  • 1 King Bed

View all photos for East Bay Beachfront Swim-up Butler Suite (BSUP)

East Bay Beachfront Swim-up Butler Suite (BSUP) | View from room

East Bay Beachfront Swim-up Butler Suite (BSUP)

  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for East Bay Premium (PE)

East Bay Premium (PE) | Minibar, in-room safe, soundproofing, iron/ironing board

East Bay Premium (PE)

  • Sleeps 2
  • 1 King Bed

View all photos for East Bay Poolside Walkout Club Level Room (PC)

East Bay Poolside Walkout Club Level Room (PC) | Minibar, in-room safe, soundproofing, iron/ironing board

East Bay Poolside Walkout Club Level Room (PC)

  • Sleeps 2
  • 1 King Bed

View all photos for Island Village One Bedroom Butler Villa Suite w/ Balcony Tranquility Soaking Tub (VS1)

Island Village One Bedroom Butler Villa Suite w/ Balcony Tranquility Soaking Tub (VS1) | View from room

Island Village One Bedroom Butler Villa Suite w/ Balcony Tranquility Soaking Tub (VS1)

  • Sleeps 2
  • 1 King Bed

View all photos for East Bay Honeymoon Zen Garden Room (HH)

East Bay Honeymoon Zen Garden Room (HH) | Minibar, in-room safe, soundproofing, iron/ironing board

East Bay Honeymoon Zen Garden Room (HH)

  • Sleeps 2
  • 1 King Bed

View all photos for Island Village Club Level Junior Villa Suite w/ Outdoor Tranquility Soaking Tub (VJS)

Minibar, in-room safe, soundproofing, iron/ironing board

Island Village Club Level Junior Villa Suite w/ Outdoor Tranquility Soaking Tub (VJS)

  • Sleeps 2
  • 1 King Bed

View all photos for East Bay Oceanview Grande Luxe (OB)

East Bay Oceanview Grande Luxe (OB) | Minibar, in-room safe, soundproofing, iron/ironing board

East Bay Oceanview Grande Luxe (OB)

  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for East Bay Oceanview Premium (LO)

Minibar, in-room safe, soundproofing, iron/ironing board

East Bay Oceanview Premium (LO)

  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for East Bay Honeymoon Beachfront Butler Suite (BP)

Minibar, in-room safe, soundproofing, iron/ironing board

East Bay Honeymoon Beachfront Butler Suite (BP)

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for East Bay Oceanview Luxury (GL)

Minibar, in-room safe, soundproofing, iron/ironing board

East Bay Oceanview Luxury (GL)

  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for East Bay Beachfront Club Level Room (BC)

Minibar, in-room safe, soundproofing, iron/ironing board

East Bay Beachfront Club Level Room (BC)

  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Island Village Walkout Butler Hideaway Villa Suite w/ Private Pool (VPS)

Island Village Walkout Butler Hideaway Villa Suite w/ Private Pool (VPS) | View from room

Island Village Walkout Butler Hideaway Villa Suite w/ Private Pool (VPS)

  • Sleeps 2
  • 1 King Bed

View all photos for Island Village One Bedroom Butler Villa Suite w/ Private Pool (V1PP)

Island Village One Bedroom Butler Villa Suite w/ Private Pool (V1PP) | Minibar, in-room safe, soundproofing, iron/ironing board

Island Village One Bedroom Butler Villa Suite w/ Private Pool (V1PP)

  • Sleeps 2
  • 1 King Bed

View all photos for Island Village One Bedroom Walkout Butler Villa Suite w/ Private Pool (VPP)

Island Village One Bedroom Walkout Butler Villa Suite w/ Private Pool (VPP) | View from room

Island Village One Bedroom Walkout Butler Villa Suite w/ Private Pool (VPP)

  • Sleeps 2
  • 1 King Bed

View all photos for West Bay Honeymoon Oceanview One Bedroom Butler Suite (WS)

Minibar, in-room safe, soundproofing, iron/ironing board

West Bay Honeymoon Oceanview One Bedroom Butler Suite (WS)

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for East Bay Zen Garden Room (GV)

Minibar, in-room safe, soundproofing, iron/ironing board

East Bay Zen Garden Room (GV)

  • Sleeps 2
  • 1 King Bed

View all photos for West Bay Honeymoon Hideaway Swim-up Crystal Lagoon Zen Butler Suite (ZSS)

West Bay Honeymoon Hideaway Swim-up Crystal Lagoon Zen Butler Suite (ZSS) | View from room

West Bay Honeymoon Hideaway Swim-up Crystal Lagoon Zen Butler Suite (ZSS)

  • Sleeps 2
  • 1 King Bed

View all photos for East Bay Zen Garden Walkout Club Level Room (WC)

East Bay Zen Garden Walkout Club Level Room (WC) | Minibar, in-room safe, soundproofing, iron/ironing board

East Bay Zen Garden Walkout Club Level Room (WC)

  • Sleeps 2
  • 1 King Bed

View all photos for Island Village Honeymoon Luxury Villa Room (LVR)

Island Village Honeymoon Luxury Villa Room (LVR) | Minibar, in-room safe, soundproofing, iron/ironing board

Island Village Honeymoon Luxury Villa Room (LVR)

  • Sleeps 2
  • 1 King Bed

View all photos for West Bay Grande Luxe Walkout Oversized Club Level Junior Suite (WJS)

West Bay Grande Luxe Walkout Oversized Club Level Junior Suite (WJS) | Minibar, in-room safe, soundproofing, iron/ironing board

West Bay Grande Luxe Walkout Oversized Club Level Junior Suite (WJS)

  • Sleeps 2
  • 1 King Bed

View all photos for East Bay Honeymoon Oceanview Club Level Room (HC)

East Bay Honeymoon Oceanview Club Level Room (HC) | Minibar, in-room safe, soundproofing, iron/ironing board

East Bay Honeymoon Oceanview Club Level Room (HC)

  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for West Bay Oceanfront Penthouse One Bedroom Butler Suite (PWS)

Minibar, in-room safe, soundproofing, iron/ironing board

West Bay Oceanfront Penthouse One Bedroom Butler Suite (PWS)

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for West Bay Honeymoon Oceanview Club Level Suite (JS)

Minibar, in-room safe, soundproofing, iron/ironing board

West Bay Honeymoon Oceanview Club Level Suite (JS)

  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for West Bay Honeymoon Club Level Oversized Junior Suite (HG)

West Bay Honeymoon Club Level Oversized Junior Suite (HG) | Minibar, in-room safe, soundproofing, iron/ironing board

West Bay Honeymoon Club Level Oversized Junior Suite (HG)

  • Sleeps 2
  • 1 King Bed

View all photos for West Bay Oceanview Penthouse Club Level Suite (PJS)

Minibar, in-room safe, soundproofing, iron/ironing board

West Bay Oceanview Penthouse Club Level Suite (PJS)

  • Ocean view
  • Sleeps 2
  • 1 King Bed

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Warwick Paradise Island- All Inclusive- Adults Only

  • Pool
  • All-inclusive
  • Spa
  • Free WiFi
4.2 out of 5, Very good, (2009)
The price is CHF 454
for 1 room
includes taxes & fees
13 Apr - 14 Apr
Warwick Paradise Island- All Inclusive- Adults Only

About this property

Sandals Royal Bahamian - ALL INCLUSIVE Couples Only

Adults-only beachfront property with 7 outdoor pools
Catch some rays at the beach or spend the day relaxing at Sandals Royal Bahamian - ALL INCLUSIVE Couples Only's full-service spa. Then enjoy a meal at one of the property's 10 restaurants. Housekeeping is available on request.
Sandals Royal Bahamian - ALL INCLUSIVE Couples Only offers 404 air-conditioned accommodations with iPod docking stations and minibars. Televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

7 outdoor swimming pools are on site along with outdoor tennis courts and a sauna. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Red Lane Spa has 10 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us that they can't get enough of the helpful staff at Sandals Royal Bahamian - ALL INCLUSIVE Couples Only. During your stay, you're just a quick walk from Cable Beach. Enjoy features like free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free WiFi
  • Free self-parking
  • Enjoy Mediterranean cuisine with pool views at Butch's Island Chop House, one of the property's 10 restaurants and 8 bars/lounges
  • Take a swim in the 7 outdoor pools
  • Treat yourself to body wraps, massages or manicures and pedicures at Red Lane Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes 2 outdoor tennis courts, a gym and a sauna
  • Just a 2-minute drive from Cable Beach and 10 minutes from Junkanoo Beach
  • Free airport shuttle service
Sandals Royal Bahamian - ALL INCLUSIVE Couples Only is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Sandals Royal Bahamian - ALL INCLUSIVE Couples Only, you can cool off in one of the 7 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 10 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 8 bars/lounges, a beach bar and a swim-up bar. Public spaces have free WiFi. This all-inclusive property also offers outdoor tennis courts, a sauna and a fitness centre. Self parking is free.

This Nassau property is smoke free.

Butch's Island Chop House – Overlooking the pool, this restaurant specialises in Mediterranean cuisine and only serves dinner. Reservations are required.
Kimonos Restaurant – This restaurant specialises in Asian cuisine and only serves dinner. Reservations are required. Open daily.
La Plume – This restaurant specialises in French cuisine and serves breakfast and dinner. Reservations are required. Open daily.
Tesoro – This restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner. Open daily.
Aralia House – This restaurant specialises in seafood and only serves lunch. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are not accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Rowing/canoeing
Sailing
Snorkelling
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Limo/town car service
  • Free self parking on site

Food and drink

  • 10 restaurants
  • 8 bars/lounges
  • A beach bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Aralia House
  • Butch's Island Chop House
  • Kimonos Restaurant
  • La Plume
  • Tesoro

Things to do

  • 2 outdoor tennis courts
  • 7 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Gym
  • Kayaking
  • Piano
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Windsurfing

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property caters to couples, including same-sex couples.
Guests who book a room category with butler service included must contact this hotel in advance to provide their preferences.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sandals Royal Bahamian - ALL INCLUSIVE Couples Only

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property caters to couples.

We should mention

  • This is an adults-only property and children 17 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Royal Bahamian
Sandals Resort Royal Bahamian
Sandals Royal Bahamian
Sandals Royal Bahamian Nassau
Sandals Royal Bahamian All Inclusive Resort Nassau
Sandals Royal Bahamian All Inclusive Resort
Sandals Royal Bahamian All Inclusive Resort Couples Nassau
Sandals Royal Bahamian Couples
Sandals Royal Bahamian All Inclusive Resort Couples
Sandals Royal Bahamian All Inclusive Couples Nassau
Sandals Royal Bahamian All Inclusive Couples
Sandals Royal Bahamian All Inclusive Resort Couples Only
dals Royal Bahamian Inclusive
Sandals Royal Bahamian - ALL INCLUSIVE Couples Only Nassau

Sandals Royal Bahamian - ALL INCLUSIVE Couples Only Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 352 out of 788 reviews
Rating 8 - Good. 228 out of 788 reviews
Rating 6 - Okay. 112 out of 788 reviews
Rating 4 - Poor. 55 out of 788 reviews
Rating 2 - Terrible. 41 out of 788 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Erika

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
The property is close to the airport and the beach and property itself was nice. The major con of this resort is how it is managed and the customer service. We were only there for 3 nights and could not get reservations at the restaurants The check in process was extremely slow. Service at the restaurants and in general was sub par. As a small example, the water in our room was not restocked and I had to call 4 times before someone brought water. The best run operation at the resort was the food trucks. They were fast, friendly and offered great customer service. Other than the food trucks, service was extremely slow and the staff seemed extremely unhappy.
Stayed 3 nights in Dec 2024

10/10 Excellent

Andrew

Stayed 4 nights in Dec 2024

6/10 Okay

Hunaidah

Liked: Cleanliness, staff & service
It was ok.
Stayed 4 nights in Dec 2024

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The private island is the best! Loved spending the day here.
Stayed 7 nights in Dec 2024

4/10 Poor

Jamie St.

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
I am usually not one to write a review, but I felt it necessary to take the time in this case. I am well traveled and have been to dozens of all inclusive in a variety of countries. While this resort was clean, the transportation to the resort was seamless, the "service" was terrible. I can understand "island time" and I was never in a rush whatsoever, but when it takes 30-45 min for someone to acknowledge and seat you in a half empty restaurant there is a problem. This happened 2 of 3 evenings, and 2 of 3 lunch times. When you ask the concierge face to face for a bottle of white wine for the room and they say not a problem every single time and it never shows up ever, there is an issue. The Beach = was full of seaweed The Entertainment = Was the worst I've ever experienced at a resort. The Service: Was worst I ever experienced at a resort. The Drinks: Were good, and not watered down. So that was a positive. For roughly $1200.00 CAN / Night I expected more from this resort that's for sure. I am glad we were only stuck there for 3 nights and not a week.
Stayed 3 nights in Dec 2024

10/10 Excellent

Bassel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was great especially the butler
Stayed 5 nights in Dec 2024

4/10 Poor

Peter

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
We did enjoy the deep pools, poolside cocktails, beach swimming, spa, seafood and steak, the view, transfer to/from airport and the staff members were friendly, sometimes crossing the line. The property felt like it needed updating. Hot tubs differed in temperatures, the quiet pool was cold and not enough side tables for drinks. Elevator electrical panels were open (West Side), some walls in restaurants needed cleaning, and there was chipped table wear including milk jugs etc. and we got a cracked poolside table. Our room needed a proper clean. Considerable hair on the floor, bathrobe and in the bedding (the bedding was clean). One of the towels had a hole in it. Stains on the kitchen walls and floor. Broken kettle. We had a young cockroach visit the bathroom. Another visit from an insect in a restaurant cooking space. At one restaurant we had to move tables because I was being dripped on and we discovered a large hole in the extractor fan. Other issues included being locked out of my room for 10 minutes because the batteries had failed and identifying a safety issue (raised with management and then immediately delegated) which the staff member failed to rectify so I removed the safety issue from the outside shower. The Butler Service was disappointing. It was rare to get exactly what we ordered without an issue. The pre arrival survey was mostly ignored. Offered a free night with the condition of an NDA and not to post a review. We declined.
Stayed 5 nights in Dec 2024

2/10 Terrible

matthew

Travelled with family
The service was horrible, the staff was very rude, never got orders correct, not worth the money . Will never return there again. A lot of other people said the same thing
Stayed 9 nights in Dec 2024

10/10 Excellent

Babu

Travelled with partner
Liked: Amenities
The Resort was great! We had a good time!
Stayed 4 nights in Dec 2024

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the entertainment coming to the property. Would like for the workers to speak a little louder in general.
Stayed 5 nights in Dec 2024

8/10 Good

Tamara Bernier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Carly Madison

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great property, love the island with boat ride & atmosphere. Fantastic, friendly, and attentive staff. Hope more restaurants to come for more selection and a daily lunch buffet with salad bar/guac nacho station would be great. All in all, 5 stars.
Stayed 3 nights in Nov 2024

6/10 Okay

Larry

The restaurant choices were second to none.
Stayed 8 nights in Nov 2024

8/10 Good

Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived to our room on November 24, 2024 8:30 pm. Several things in the room needed repair upon arrival: television, bathroom hot water and shower water. These issues were fixed the next morning.
Stayed 3 nights in Nov 2024

8/10 Good

Bradley Taylor, Saint Petersburg

Stayed 5 nights in Oct 2024

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I spent 3 nights here in celebration of my 40th birthday. The grounds were lovely, as was our room. We had a wonderful view of the ocean! I also liked that everything on the resort was easily accessible. The AC unit was great and kept the room cool and comfortable. The mini bar included wine, soda, juice, water and tea/coffee. The bed was spacious and very comfortable. Upon entering our room, we noticed that we were only given 1 washcloth. We made multiple requests to the front desk but didn't receive additional washcloths until the following day. We encountered a few issues with the water in the room.It would shut off during our showers, especially during the morning hours. We also experienced some Wi-Fi connectivity issues which the staff was able to resolve in a day. I also had a small issue securing lounge chairs with umbrellas on the beach. It seemed as though all of the lounges with umbrellas were reserved for the guests with butler service. There should be more lounge chairs with umbrellas available for all guests. One of my favorite features was the food trucks, one of which had fresh cookies daily. I loved the oatmeal raisin ones! Overall, the staff was friendly, the food and drinks were good and we enjoyed our stay.
Stayed 3 nights in Nov 2024

8/10 Good

Jaclyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay here! My only complaint is that there aren’t enough seats around the pool area and if you do want chairs, you need to wake up very early to snag them before others start to save them for themselves for later. Everyone was super friendly, the food was delicious and very convenient. Beautiful place to stay with a lot of options!
Stayed 4 nights in Nov 2024

6/10 Okay

Diane

Liked: Property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Christopher, Minnetonka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

8/10 Good

Cynthia, Spring Hill

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Overall, the property was nice, and the rooms were excellent accommodations. However, the staff was really hit and miss. Some were fantastic, and some were terrible. The bartenders at the pool bars often ignored guest and you could wait for minutes to get any service at all. We were with a group and one afternoon went to an outdoor lunch spot....we moved a couple of tables together and they were extremely rude telling us to leave. The piano bar was fun.
Stayed 3 nights in Nov 2024

6/10 Okay

Keith

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Although it is an all inclusive resort make your reservations for dinner before arrival. We couldnt get into the best places upon arrival due to being booked solid. Room service was non existent for our room even though we was suppose to have it daily. We had to ask staff for towels daily. In a 4 night stay they never came in to even empty our garbage. Also if your not in a butler room get to the pool early because most chairs are reserved for butler room or higher guests. I can say the staff was helpful with directions etc during our stay. Had to call in room dining several times to get them to finally answer the phone and take our orders, then missed dinner items every time. Over all a less than grand adventure that we saved all year to enjoy.
Stayed 4 nights in Nov 2024

8/10 Good

Alexandria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Chase

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort 5 out of 5. Food and cleanliness is off the charts
Stayed 6 nights in Oct 2024

10/10 Excellent

Amy Alice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Honeymooned here and was a great experience
Stayed 6 nights in Sep 2024