Holiday Inn Natal, an IHG Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Natal, an IHG Hotel

Exterior
Outdoor pool
Minibar, in-room safe, desk, blackout curtains
Exterior
Point of interest

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Breakfast available
  • Pool
  • Room service

Explore the area

Map
Av. Sen. Salgado Filho 1906, Lagoa Nova, Natal, RN, 59075-000
  • Dunas Arena
    6 min walk
  • Café da Manhã
    1 min walk
  • Rodoviária de Natal
    4 min drive
  • Natal (NAT-Governador Aluizio Alves Intl.)
    57 min drive

Room options

Standard Room

  • City view
  • Sleeps 2
  • 1 Single Bed OR 1 King Bed

Standard Room, 2 Double Beds

  • 23.0 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Accessible, Smoking (Sofa)

  • 29 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Sofa)

  • 29 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Smoking

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed

  • 29 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Room

  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 King Bed, Accessible, Smoking

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Smoking

  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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About this property

Holiday Inn Natal, an IHG Hotel

Family-friendly Natal hotel in Lagoa Nova with a 24-hour fitness centre
This hotel features an outdoor pool, a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a sauna are on-site.
Holiday Inn Natal, an IHG Hotel offers 216 accommodations with minibars and laptop-compatible safes. 32-inch LCD televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Holiday Inn Natal, an IHG Hotel, you're just a quick walk from Dunas Arena. You'll find features such as free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • 6 minutes by foot from Dunas Arena and a 2-minute drive from Natal Shopping Center
  • Airport shuttle service available for a fee
Holiday Inn Natal, an IHG Hotel offers its guests a kids' pool, an outdoor pool, a sauna, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 25834 square feet (2400 square metres) and includes a conference centre. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the family-friendly Holiday Inn Natal, an IHG Hotel. Parking is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Natal hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10 AM.
On-site venue – This restaurant serves breakfast, lunch and dinner.
24-hour room service is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Covered parking on site (BRL 12 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10 AM for a fee: BRL 49.50 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • 24-hour gym
  • Children's pool
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference centre (25,834 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for BRL 20.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately BRL 49.50 per person
  • Covered self-parking fee: BRL 12.00 per day
  • Rollaway bed fee: BRL 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Natal
Holiday Inn Natal
Holiday Inn Natal Hotel
Holiday Inn Natal Brazil

Holiday Inn Natal, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 276 out of 587 reviews" "
Rating 8 - Good. 206 out of 587 reviews" "
Rating 6 - Okay. 64 out of 587 reviews" "
Rating 4 - Poor. 29 out of 587 reviews" "
Rating 2 - Terrible. 12 out of 587 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Richard, Dallas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everybody was very nice. Everything clean. Great location.
Stayed 8 nights in Jun 2021

2/10 Terrible

Verified traveller

Stayed 5 nights in Dec 2020

2/10 Terrible

Verified traveller

Stayed 1 night in Oct 2020

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Oct 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
When we booked the room, it show complimentary breakfast. But we got charged for breakfast in the total of $342.00. This was ridiculous, the hotel staff did nothing to help. So we had to pay for something that was inclusive. The room was okay. The towels where all grayish not white. And it was very limit on the amount. Stayed in many hotels, this was a unpleasant stay for a pricy vacation.
Stayed 3 nights in Jan 2020

6/10 Okay

Verified traveller

I didn't like that the Hotel did not refund the price even though my mom was sick and had a Medical certificate. Very inflexible Hotel Rules & had to miss the opportunity to stay there & lost money... :/
Stayed 2 nights in Nov 2019

10/10 Excellent

Robson Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Stayed 2 nights in Nov 2018

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018

6/10 Okay

john

Disliked: Staff & service
Theft
I had a very bad experience at this hotel. My valuables were stolen form the safe where I had locked it. I noticed this on the morning I was leaving. I informed the front desk, but since I had to leave for a flight, connecting to an international flight, I could do nothing much.

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Essa foi a segunda vez que me hospedei nesse hotel. É uma excelente opção oara quem vai trabalhar, infraestrutura muito boa, como foi o caso da minha 1a vez no hotel. Tudo que precisa fazer tem que ser de carro. Tive problemas com o chuveiro com vazão reduzida para água morna e a cama ja precisava ser renovada, o colchão bastante gasto.
Stayed 3 nights in Sep 2024

10/10 Excellent

Solange A.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

antonio c

Stayed 1 night in Aug 2024

10/10 Excellent

carlos w f

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2024

10/10 Excellent

Michel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Eduardo

Stayed 2 nights in Aug 2024

10/10 Excellent

Rodrigo Neves da Silva

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom o serviço
Stayed 1 night in Aug 2024

10/10 Excellent

Fernando

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Victor Hugo

Stayed 1 night in Aug 2024

8/10 Good

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel confortável, bem localizado e com ótimo atendimento
Stayed 2 nights in Apr 2024