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Exclusive Room, 1 Bedroom, Private Pool, Beach View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Double Room, 1 Bedroom, Private Pool, Sea View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Presidential Double Room, 1 Bedroom, Private Pool, Sea View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at SERHS Experience Suites, you're just a quick walk from Dunes Park. Features include free breakfast, free WiFi in public areas and free self-parking.

  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include 5 restaurants, 2 coffee shops/cafes and 3 bars/lounges
  • Take a swim in the 4 outdoor pools
  • Treat yourself to body wraps, manicures and pedicures or facials at the spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym and a steam room
  • 10 minutes by foot from Natal Convention Center and a 5-minute drive from Praia Shopping

All-inclusive Details

All-inclusive room rates at SERHS Experience Suites are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Property Features

Some rates at SERHS Experience Suites are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. SERHS Experience Suites offers its guests a full-service spa, 4 outdoor swimming pools, a steam room, and a fitness centre. There are 5 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces. There's an onsite business centre. A children's pool, a terrace, and an arcade/games room are also featured at the luxury SERHS Experience Suites. Self parking is free. This 4.5-star Natal hotel is smoke free.

  • 20 guestrooms or units
  • 5 dining venues
  • 3 bars or lounges
  • 2 coffee shops
  • Continental breakfast (free)
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Games room or arcade
  • Terrace
  • Garden
  • Beauty salon
  • No smoking on site
  • Locker space

Family Friendly Amenities

  • Number of outdoor pools - 4
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Arcade/game room

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

SERHS Experience Suites offers 20 accommodations with private pools and private plunge pools. Rooms open to furnished balconies. This individually decorated and furnished accommodation includes dining tables. Pillowtop beds feature premium bedding. A pillow menu is available. 50-inch Smart televisions come with cable channels. Bathrooms include dressing gowns, slippers, designer toiletries and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include minibars and a safe. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Private pool
  • Private balcony (furnished)
  • Pillowtop beds
  • Minibar
  • Smart television
  • Cable channels
  • Electric kettle
  • Luxury bedding
  • Pillow options
  • Free extra futon mattress
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Unique furnishings
  • Unique decor
  • Wardrobe or cupboard
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

Guests are served a free continental breakfast daily from 6:30 AM to 10:00 AM. The hotel hosts a free manager's reception daily.

SERHS Experience Suites has 5 restaurants on site.

Nearby Activities

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room and a fitness centre.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Sauna in spa
  • Hot tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted.

  • Staffed front desk
  • No lifts
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: BRL 4 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Service fee: 10 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • SERHS Exclusive Suites
  • SERHS Experience Suites Hotel
  • SERHS Experience Suites Natal
  • SERHS Experience Suites Hotel Natal

You should know

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children may not be eligible for complimentary breakfast.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.