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SERHS Experience Suites

4.5 star property

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Photo gallery for SERHS Experience Suites

Lobby
Lobby sitting area
Presidential Double Room, 1 Bedroom, Private Pool, Sea View | Terrace/patio
4 outdoor pools, pool loungers
Front of property

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • All-inclusive
  • Bar
  • Parking included
  • Pool
  • Breakfast included
  • Housekeeping

Explore the area

Map
Via Costeira Sen. Dinarte Medeiros Mariz, 6045, Natal, RN, 59090002
  • Dunes Park
    ‪1 min walk‬
  • Natal Convention Center
    ‪10 min walk‬
  • Craft Fair of Ponta Negra
    ‪5 min drive‬
  • Natal (NAT-Governador Aluizio Alves Intl.)
    ‪65 min drive‬

Room options

View all photos for Exclusive Room, 1 Bedroom, Private Pool, Beach View

Exclusive Room, 1 Bedroom, Private Pool, Beach View | Private pool

Exclusive Room, 1 Bedroom, Private Pool, Beach View

  • 42 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Double Room, 1 Bedroom, Private Pool, Sea View

Premium Double Room, 1 Bedroom, Private Pool, Sea View | Private pool

Premium Double Room, 1 Bedroom, Private Pool, Sea View

  • 56 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Double Room, 1 Bedroom, Private Pool, Sea View

Presidential Double Room, 1 Bedroom, Private Pool, Sea View | Terrace/patio

Presidential Double Room, 1 Bedroom, Private Pool, Sea View

  • 192 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Serhs Natal Grand Hotel & Resort

  • Pool
  • Hot tub
  • All-inclusive
  • Spa
4.4 out of 5, Excellent, (1001)
The price is CHF 145
for 1 room
includes taxes & fees
25 Feb - 26 Feb
Serhs Natal Grand Hotel & Resort

About this property

SERHS Experience Suites

Luxury hotel on the beach, with 4 outdoor pools
Catch some rays at the beach or spend the day relaxing at SERHS Experience Suites's full-service spa. Then enjoy a meal at one of the hotel's 5 restaurants. Change of towels is available on request
SERHS Experience Suites offers 20 accommodations with private pools and private plunge pools. Rooms open to furnished balconies. This individually decorated and furnished accommodation includes dining tables. Pillowtop beds feature premium bedding. A pillow menu is available. 50-inch Smart televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include minibars and a safe. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

During your stay at SERHS Experience Suites, you're just a quick walk from Dunes Park. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include 5 restaurants, 2 coffee shops/cafes and 3 bars/lounges
  • Take a swim in the 4 outdoor pools
  • Treat yourself to manicures and pedicures, body wraps or body scrubs at the spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym and a steam room
  • 10 minutes by foot from Natal Convention Center and a 5-minute drive from Praia Shopping
Some rates at SERHS Experience Suites are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

SERHS Experience Suites offers its guests a full-service spa, 4 outdoor swimming pools, a steam room, and a fitness centre. There are 5 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

There's an onsite business centre. A children's pool, a terrace, and an arcade/games room are also featured at the luxury SERHS Experience Suites. Self parking is free.

This 4.5-star Natal hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
SERHS Experience Suites has 5 restaurants on site.

All-inclusive details

All-inclusive room rates at SERHS Experience Suites are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM
  • 2 coffee shops/cafes
  • 3 bars/lounges
  • 5 restaurants
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Gym
  • Steam room

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Dining table
  • Private plunge pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service

Business services

  • Business centre

Outdoors

  • Garden
  • On the beach
  • Outdoor entertainment area
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • No lift
  • Smooth flooring in room

Room amenities

Bedroom

  • Blackout drapes
  • Free extra futon
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper

Entertainment

  • 50-inch smart TV with cable channels
  • Private plunge pool

Food and drink

  • Champagne service
  • Dining table
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: BRL 4 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Service fee: 10 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children may not be eligible for complimentary breakfast.

Property is also known as

SERHS Exclusive Suites
SERHS Experience Suites Hotel
SERHS Experience Suites Natal
SERHS Experience Suites Hotel Natal

SERHS Experience Suites Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 4 out of 5 reviews
Rating 8 - Good. 1 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Gabriella

Stayed 4 nights in Dec 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Room excellent
Stayed 4 nights in Jul 2024

10/10 Excellent

Edilson Tavares

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Vinicius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Café tem que melhorar
Ficamos numa suíte maravilhosa. Essa opção de suíte tem piscina e uma ótima varanda, quase um terraço. Essa opção de estadia dava direito a um café exclusivo, que eles chamam de VIP no restaurante Tapiro. É bem fraco e o "VIP" deve ser porque o serviço é separado dos demais hóspedes. Faltava simpatia aos atendentes do café da manhã. Tapioca ruim. Pães e café razoáveis. Ótimo atendimento exclusivo no check in. Infelizmente não decorei o nome da moça que nos atendeu.
Stayed 2 nights in Apr 2024

10/10 Excellent

Elmo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ficamos numa suite no sétimo andar. Achei esta suite mais privativa que a opção que fica no andar logo abaixo, que aparentemente é a "Premium Suítes", que possui uma piscina maior, mas é visível por quem está no andar de cima. Muito bom! O café da manhã servido no quarto foi ótimo!
Stayed 1 night in Jun 2023