This hotel features free breakfast and free Wi-Fi in public areas.
Pristine Patagonia Hotel offers 9 accommodations. This Natales hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps.
During your stay at Pristine Patagonia Hotel, you're just a quick walk from Última Esperanza Fjord. Free breakfast and free WiFi in public areas are available.
Free local cuisine breakfast served daily
Free Wi-Fi (speed: 50+ Mbps)
Steps from Última Esperanza Fjord and 3 minutes on foot from Costanera
Free breakfast is served daily. WiFi is free in public spaces.
Guests are served a free local cuisine breakfast daily from 6:00 AM to 9:00 AM.
Languages
English, Italian, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Food and drink
Free local cuisine breakfast available daily 6:00 AM to 9:00 AM
Family friendly
Soundproofed rooms
Conveniences
Limited-hour front desk
Accessibility
No lift
Room amenities
More
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 21
Check-out
Check-out before 10:00 AM
Special check-in instructions
The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Access methods
Front desk (limited hours), key retrieval
Pets
No pets allowed
Children and extra beds
Children are welcome.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
We've listed all charges provided to us by the property.
You need to know
This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
The front desk at this property is open daily from 7:00 AM - 9:00 PM. This property doesn't offer after-hours check-in. Guests will receive key retrieval information.
Property is also known as
Pristine Patagonia Hotel Hotel
Pristine Patagonia Hotel Natales
Pristine Patagonia Hotel Hotel Natales
Pristine Patagonia Hotel Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
It is uncommon for me to give bad reviews, but I would really give a caution to everyone who would like to give this hotel a try
Cons:
1. I paid this reservation in full on the booking website. Upon check-in, the staff was asking me to pay extra taxes of 20000+ pesos, which is out of nowhere. The explanation was the hotel is new and the owner didn't set up things properly. I contested and they gave up
2. This hotel charges 3000 pesos per day for storing the luggage, while other hotels generally offer this for free to guests. I was in a hurry the other day and had to accept the charge.
3. The hotel rooms are facing west which means the room gets very hot in the afternoon. I have to leave the window to cool the room down. Since there is no window screen, a lot of flies got into the room. I have to manually kill them which is an awful experience. Others must have done the same as you could find marks on the wall.
4. The room is not quite clean but the toilet is jammed somehow.
Pro:the front desk staff is very friendly and tries to help with my needs. Hotel is close to water fromt
The owner Jacob was amazing. Very good attitude and attention to the needs of the guests. Gave great insight on the area and the trekking experience. Could not have asked for a better service. We would definitely recommend and also go back if we are in the area again.
Quartos são bons e o meu tinha uma ótima vista. A fachada pode não dar uma impressão muito boa, mas eu acho que é esse tipo de arquitetura e de materiais utilizados que garantem um ambiente “quentinho” dentro dos quartos. Café da manhã simples, mas bom. Parece que a cidade toda tem certa dificuldade de conseguir variedade de frutas durante certas épocas do ano. As informações de que necessitamos foram prestadas .
Tenho apenas uma observação. Não sei qual foi a razão do mal entendido, mas inicialmente disseram que eu ainda teria que pagar um IVA de 19%. Mostrei para eles o recibo da Hoteis.com que continha a informação de “impostos incluídos” e nada mais me cobraram afirmando que assumiriam o prejuízo decorrente. De qualquer forma, criou-se uma situação constrangedora. Para nós a única vantagem de reservar uma estadia pela internet é justamente o fato de saber antecipadamente o total que vamos pagar, dar o número do cartão de crédito e não se preocupar mais com isso. Se, cansados da viagem, ainda temos que negociar valores ao chegar, simplesmente esse serviço não tem sentido.
O hotel por fora é um pouco estranho, mas quando você entra ele é novo e bem decorado. O quarto e o atendimento foram excelentes, porém o café da manhã deixou muito a desejar.