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Chateau Saint Denis Hotel, a Trademark Collection by Wyndham

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Chateau Saint Denis Hotel, a Trademark Collection by Wyndham

Front of property
Point of interest
Lounge
Exterior
Interior entrance

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Gym
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
751 Second St, Natchitoches, LA, 71457
  • Louisiana Sports Hall of Fame
    ‪2 min walk‬
  • Old Courthouse Museum
    ‪3 min walk‬
  • Historic District Shopping
    ‪3 min walk‬

Room options

Room, 1 King Bed, Mobility Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 1
  • 1 King Bed

Suite, 1 Bedroom, Mobility Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Historic View)

Premium bedding, memory-foam beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed (Historic View)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Historic View)

Premium bedding, memory-foam beds, in-room safe, individually decorated

Deluxe Room, 2 Queen Beds (Historic View)

  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Junior Room, 1 King Bed, Courtyard View

Premium bedding, memory-foam beds, in-room safe, individually decorated

Junior Room, 1 King Bed, Courtyard View

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking (Historic View)

  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Room, Courtyard View

Premium bedding, memory-foam beds, in-room safe, individually decorated

Deluxe Room, Courtyard View

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Courtyard View

  • Sleeps 1
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Historic View)

  • Sleeps 2
  • 2 Queen Beds

Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 2
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking (Amelia)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, Courtyard View

  • Sleeps 2
  • 2 Queen Beds

Suite, 1 Bedroom, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking, Balcony

  • Sleeps 2
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Courtyard View

Premium bedding, memory-foam beds, in-room safe, individually decorated

Deluxe Room, 2 Queen Beds, Courtyard View

  • Sleeps 5
  • 2 Queen Beds

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About this property

Chateau Saint Denis Hotel, a Trademark Collection by Wyndham

Hotel with free breakfast, steps from Louisiana Sports Hall of Fame
Along with a fitness centre, this smoke-free hotel has a bar/lounge and a 24-hour business centre. Free buffet breakfast and free self parking are also provided. Other amenities include a business centre, concierge services and dry cleaning.
Chateau St. Denis a Historic Downtown Hotel offers 87 air-conditioned accommodations with a safe and a hairdryer. This individually decorated and furnished accommodation includes desks. Memory foam beds feature premium bedding. 45-inch flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers with a rainfall showerhead, and complimentary toiletries. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they enjoy the free breakfast at Chateau St. Denis a Historic Downtown Hotel. During your stay, you're just a quick walk from Louisiana Sports Hall of Fame. Enjoy features like free self-parking, plus a gym and a bar.
  • Free buffet breakfast served daily
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy drinks at the bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the central location
  • Steps from Louisiana Sports Hall of Fame and Historic District Shopping
You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Business amenities include a 24-hour business centre and 4 meeting rooms.

A fitness centre, a terrace, and a vending machine are also featured at Chateau St. Denis a Historic Downtown Hotel. Free self parking is available.

This Natchitoches hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.
Lounge 1714 – On-site bar.

Languages

English

Property amenities

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge

Restaurants on site

  • Lounge 1714

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 12:30 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 20.82 per accommodation, per night
The resort fee includes:
  • Business centre/computer access
  • Concierge service
  • Faxes
  • Fitness centre access
  • In-room coffee
  • In-room safe
  • Internet access
  • Laundry facilities
  • Phone calls
  • WiFi access (may be limited)
  • Wired Internet access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Front desk staff will greet guests on arrival.

Property is also known as

Chateau Saint Denis Hotel Natchitoches
Chateau Saint Denis Hotel
Chateau Saint Denis Natchitoches
Chateau Saint Denis
Chateau St Denis A Historic
Chateau St. Denis a Historic Downtown Hotel Hotel
Chateau St. Denis a Historic Downtown Hotel Natchitoches
Chateau St. Denis a Historic Downtown Hotel Hotel Natchitoches

Chateau St. Denis a Historic Downtown Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 529 out of 1004 reviews" "
Rating 8 - Good. 233 out of 1004 reviews" "
Rating 6 - Okay. 140 out of 1004 reviews" "
Rating 4 - Poor. 53 out of 1004 reviews" "
Rating 2 - Terrible. 49 out of 1004 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tammy

Stayed 1 night in Sep 2024

10/10 Excellent

Marc

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location , price and convenience
Stayed 1 night in Oct 2024

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is conveniently located near the historic downtown section on Natchitoches. Restaurants & shopping on Main Street along with beautiful views of Cane River are only a a few steps away.
Stayed 1 night in Oct 2024

2/10 Terrible

Angie

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The floors were filthy, as were the bedspreads. No toilet paper or Kleenex. The wall above the beds was covered in dust. The beds were uncomfortable too. The window was dirty with streaks & clusters of bugs. We will never stay there again or recommend it to anyone!
Stayed 2 nights in Oct 2024

6/10 Okay

Kristin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Let me start by saying that we are frequent visitors in natchitoches and this hotel is our favorite in the area and where we stay every trip since we’ve discovered it. Our stays are usually very pleasant, but this is the second negative review I’ve had to write in a row. Check in was great as usual with their always helpful and friendly desk staff. The problem started when we were going to our room. When we turned the corner after exiting the elevator there were piles of dirty linens outside of every door and housekeeping carts dispersed among the piles in the middle of the hallway. It was like walking through a maze to reach our room. We even had to walk over linen piles a few times because they blocked the entire walkway. This is bad enough for me, but my husband is disabled and walks with a cane which made it even more difficult, not to mention dangerous, for him. We didn’t actually see any housekeepers but we could definitely hear them having very loud conversations between rooms. Once we made it to our room, we wanted to rest a bit after our long drive in. That ended up being impossible as the housekeepers were banging things around in the surrounding rooms for almost an hour. The rest of the stay was pretty uneventful, but it was already ruined. Like I said, we LOVE this hotel and I hate writing negative reviews about it, but I hope it gets read by people who can actually do something about it. Both of our bad experiences have been due to housekeeping. Please do better!
Stayed 1 night in Oct 2024

10/10 Excellent

Amy

Travelled with group
It was very nice, close to front street, easy walk ability.
Stayed 3 nights in Oct 2024

8/10 Good

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay walking distance to shops and restaurants
Stayed 1 night in Oct 2024

8/10 Good

Colette

Stayed 1 night in Sep 2024

8/10 Good

Jerry

Stayed 1 night in Aug 2024

10/10 Excellent

Kelvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Beautiful location.
Stayed 1 night in Jul 2024

6/10 Okay

SALLY

Travelled with partner
Disliked: Staff & service
Walking distance to the shop's
Stayed 4 nights in Sep 2024

6/10 Okay

Ronnetra

Stayed 1 night in Sep 2024

6/10 Okay

Sharon

Travelled with family
Liked: Staff & service
Disliked: Amenities
Room was dirty. Floor was dirty fridge did not work right.
Stayed 2 nights in Sep 2024

8/10 Good

Marianna

Stayed 3 nights in Sep 2024

10/10 Excellent

Caleb

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel at a great price!
Stayed 1 night in Sep 2024

8/10 Good

PAMELA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Coffee pot in room but no coffee. Downstairs had only decaf to provide. Bath mirror needs dusting. No pen/pad available at desk. Front desk girl was helpful but not very personable. Bar lady nice and friendly. Great location to downtown. Overall good accommodations.
Stayed 1 night in Sep 2024

8/10 Good

James

Stayed 1 night in Sep 2024

8/10 Good

Angelle

Stayed 2 nights in Aug 2024

6/10 Okay

Marilyn

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

2/10 Terrible

Kymberly

Disliked: Cleanliness, amenities, property conditions & facilities
Anytime we come to Natchitoches, we prefer staying here for the ambiance and nostalgia. I was so disappointed in our hotel room. There was a blood smear on the wall, hair in the shower, no hand soap. None of the shower amenities were labeled so we didn’t know what to use? And the room had a strong smell of sewer!! This place is too beautiful to go down so poorly!! I would not recommend staying here until the repairs are complete and the staff is properly trained!
Stayed 1 night in Sep 2024

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 2 nights in Sep 2024

8/10 Good

Constance

Liked: Staff & service, property conditions & facilities
Parking is not very convenient
Stayed 1 night in Sep 2024

4/10 Poor

Glenn

Disliked: Cleanliness, property conditions & facilities
Less than I expected.
I was expecting more and was very disappointed. This is just an average hotel at best. Staff was very helpful, when they weren’t on their phones. Breakfast was just barely average. There was hair on the clean (supposedly clean) towels. The floor needed moping. With that said I asked the front desk to bring me something we out of, which housekeeping should have supplied when the room was cleaned, they were knocking on my door in less than six minutes. That was impressive. Unless you have a meeting here or some other reason to stay. I would suggest you pick somewhere else and go to IHop for breakfast.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome choice!
The staff is very friendly, location is amazing and we had a great stay!!!
Stayed 1 night in Sep 2024