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Chateau Saint Denis Hotel, a Trademark Collection by Wyndham

2.5 star property

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Photo gallery for Chateau Saint Denis Hotel, a Trademark Collection by Wyndham

Exterior
Interior entrance
Property amenity
Exterior
Interior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
751 Second St, Natchitoches, LA, 71457
  • Historic District Shopping
    ‪3 min walk‬
  • Cane River National Heritage Area
    ‪7 min walk‬
  • Northwestern State University
    ‪18 min walk‬

Room options

View all photos for Room, 1 King Bed, Mobility Accessible, Non Smoking (Roll-in Shower)

1 bedroom, premium bedding, memory-foam beds, in-room safe

Room, 1 King Bed, Mobility Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Mobility Accessible, Non Smoking (Roll-In Shower)

1 bedroom, premium bedding, memory-foam beds, in-room safe

Suite, 1 Bedroom, Mobility Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Historic View)

1 bedroom, premium bedding, memory-foam beds, in-room safe

Room, 1 King Bed, Non Smoking (Historic View)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Courtyard View

1 bedroom, premium bedding, memory-foam beds, in-room safe

Room, 1 King Bed, Non Smoking, Courtyard View

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Balcony

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Historic View)

1 bedroom, premium bedding, memory-foam beds, in-room safe

Room, 2 Queen Beds, Non Smoking (Historic View)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Roll-in Shower)

1 bedroom, premium bedding, memory-foam beds, in-room safe

Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking (Amelia)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Courtyard View

1 bedroom, premium bedding, memory-foam beds, in-room safe

Room, 2 Queen Beds, Non Smoking, Courtyard View

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking, Balcony

  • Sleeps 4
  • 2 Queen Beds

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About this property

Chateau Saint Denis Hotel, a Trademark Collection by Wyndham

Hotel with free breakfast, steps from Louisiana Sports Hall of Fame
Along with a fitness centre, this smoke-free hotel has a bar/lounge and a 24-hour business centre. Free buffet breakfast and free self parking are also provided. Other amenities include a business centre, concierge services and dry cleaning.
Chateau Saint Denis Hotel, a Trademark Collection by Wyndham offers 87 air-conditioned accommodations with a safe and a hairdryer. This individually decorated and furnished accommodation includes desks. Memory foam beds feature premium bedding. 45-inch flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers with a rainfall showerhead, and complimentary toiletries. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they enjoy the free breakfast at Chateau Saint Denis Hotel, a Trademark Collection by Wyndham. During your stay, you're just a quick walk from Louisiana Sports Hall of Fame. Enjoy features like free self-parking, plus a gym and a bar.
  • Free buffet breakfast served daily
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy drinks at the bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Louisiana Sports Hall of Fame and Historic District Shopping
You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Business amenities include a 24-hour business centre and 4 meeting rooms.

A fitness centre, a terrace, and a vending machine are also featured at Chateau Saint Denis Hotel, a Trademark Collection by Wyndham. Free self parking is available.

This Natchitoches hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.
Lounge 1714 – On-site bar.

Languages

English

Property amenities

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge

Restaurants on site

  • Lounge 1714

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 12:30 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 20.82 per accommodation, per night
The resort fee includes:
  • Business centre/computer access
  • Concierge service
  • Faxes
  • Fitness centre access
  • In-room coffee
  • In-room safe
  • Internet access
  • Laundry facilities
  • Phone calls
  • WiFi access (may be limited)
  • Wired Internet access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

Property is also known as

Chateau Saint Denis Hotel Natchitoches
Chateau Saint Denis Hotel
Chateau Saint Denis Natchitoches
Chateau Saint Denis
Chateau St. Denis a Historic Downtown Hotel

Chateau Saint Denis Hotel, a Trademark Collection by Wyndham Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 544 out of 1072 reviews
Rating 8 - Good. 241 out of 1072 reviews
Rating 6 - Okay. 155 out of 1072 reviews
Rating 4 - Poor. 72 out of 1072 reviews
Rating 2 - Terrible. 60 out of 1072 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Jerelyn, Gilmer

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The employees were great. Our rooms were spacious & comfortable. But,our check in was supposed to be at 4pm. Our 2 rooms were not ready until after 6pm.( The delay was due to previous weather conditions. But, we weren’t told that.) The ice machine on 4th floor did not work the entire stay. We reported it. We were told to just come to the kitchen(which was on 2nd floor) to get ice for our 2rooms. This is not a cheap property. So, the toilet paper & amenities for the rooms should not be SUB-STANDARD. Which IS the case with our rooms. Upgrade the quality of your paper products for the bathrooms. We would stay here again. Just hope more communication is extended if complications occur.
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
They didn’t let us Check into our room until almost 8 pm! I paid $230 for one night and had to wait till bedtime to check in
Stayed 1 night in Mar 2025

4/10 Poor

Kevin

Travelled with family
Liked: Cleanliness
Disliked: Room comfort

Power outage issues.

We asked for sheets and a pillow for the pull out couch. It took over an hour for the staff to bring them up. Then a storm knocked out power and water too the hotel. While I understand some things are out of the control of the hotel management, no efforts were made to ensure our stay was safe and enjoyable. The stairways were dark and did not include emergency lights. One set of stairs was not standard height steps, which made them particularly precarious in the dark.
Stayed 1 night in Mar 2025

6/10 Okay

Mita

Travelled with group
Liked: Cleanliness
We booked for two double beds and got king in both rooms . Power outage and water was out because of bad weather .
Stayed 1 night in Mar 2025

2/10 Terrible

Xenia

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
We were forced to leave a day early as they had no running water. Apparently the city of Natchitouches has serious infrastructure problems. The front desk didn’t seem to care when I called to ask about the water. No offer of bringing bottled water, but I could come down and buy it. She had to wait until her manager woke up to ask what the problem was and then the power went off- storm related. No urgency for their guest. Worst experience at any hotel we have stayed.
Stayed 1 night in Mar 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always a great stay!

Excellent place to stay in Natchitoches. In walking distance of all the fun!
Stayed 1 night in Mar 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jared

Stayed 1 night in Feb 2025

8/10 Good

Greg

Travelled with family

Baseball

Loved location, breakfast was good. Rooms nice size and pretty clean could be dusted better. Walls are thin could hear people raking in next room. But for price would stay again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Nicole

Travelled with family
Stayed 1 night in Mar 2025

6/10 Okay

Sennet

Business traveller
Liked: Staff & service

I mean... it could be worse. Not bad.

It is downtown, in the middle of everything. Parking is limited in the rear of the hotel- I really didn't care for that. You have to place a parking placard in the vehicle. The hotel is "older" and still has "older" furnishings. I got hooked up with a balcony, but there really wasn't much of a view. No pool (not that I was trying to swim) and breakfast didn't start until 7am. I had to leave the hotel at 6am. Plus they didn't have coffee in the lobby. If the hotel is going to be named "Chateau" of anything, I expect already made coffee in the lobby. The room was ok. It wasn't necessarily dirty and smelled of dollar store disinfectant. I could tell it was cleaned- no doubt- but I wanted my room to smell of sweet magnolias or something. Front desk workers were great- no problems. Wifi was fast enough to enjoy my Netflix shows at night. The stay and overall experience wasn't bad. I was just expecting a little more than what I had gotten given the price I paid and compared to the other hotels in the area.
Stayed 1 night in Mar 2025

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
The only reason for not 5 stars on everything is the room only had one desk chair. There was no place to sit except the bed. Overall, the value for the room was 5 stars. The breakfast was pretty good in my opinion: grits, scrambled eggs and sausage. Staff was cordial and helpful.
Stayed 1 night in Mar 2025

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

mary

Travelled with family
Disliked: Cleanliness
I love Natchitoches in general and the location of the hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has a nice courtyard at back of facility. I would suggest maybe some more lighting & gas fire pits for the cool spring evenings. Also breakfast is great!
Stayed 1 night in Mar 2025

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

carla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Feb 2025

8/10 Good

Roberta

Stayed 1 night in Mar 2025

8/10 Good

Sabrina

My room was freezing and the heat never warmed the room.
Stayed 1 night in Feb 2025

10/10 Excellent

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed the quietness and the breakfast was great every morning. The hotel was very close to the River walk and the shopping. My wife and I had an excellent time after all the hustle and bustle of the holidays. The lights along the River were just beautiful.
Stayed 2 nights in Jan 2025

6/10 Okay

Michael

Stayed 1 night in Feb 2025

10/10 Excellent

SCOTT

Travelled with group
Stayed 1 night in Feb 2025

6/10 Okay

Cathy

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
The town is cute, and it was nice to walk to shops and restaurants, and the room itself was okay, but the hotel needs attention. The hallway floors are very uneven; you can feel dips under the carpet. Customer Service was awful - multiple employees standing around when customers are waiting to check in, and same with breakfast service. We had to call for maintenance right away - bathroom sink wouldn’t drain (this should have been reported by housekeeping and fixed before we got there!).
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Travelled with family, Travelled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness
I have stayed at this hotel several times and never had an experience like this. The shower was filthy with shoe prints and dirt in it. I’m assuming that housekeeping was attempting to clean it and walked in it with their shoes on and there were shoe print all in the shower.
Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Business traveller
Liked: Amenities
The hotel is nice. Great area
Stayed 1 night in Feb 2025