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Sunset at the Palms Resort - Adults Only - All Inclusive

4.5 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sunset at the Palms Resort - Adults Only - All Inclusive

Private beach, white sand, sun-loungers, beach umbrellas
Balcony
Outdoor pool
Treetop Deluxe | Pillow-top beds, free minibar, in-room safe, desk
Pillow-top beds, free minibar, in-room safe, desk

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • On private beach
    On private beach
  • Hot tub
    Hot tub
  • Bar
    Bar
  • All-inclusive
    All-inclusive
  • Breakfast included
    Breakfast included

Explore the area

Map
Norman Manley Blvd, Negril, Westmoreland
  • Bloody Bay
    1 min walk
  • Bloody Bay Beach
    13 min walk
  • Hedonism II
    20 min walk
  • Negril (NEG-Negril Aerodrome)
    12 min walk
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Treetop 1-Bedroom Suite

Treetop 1-Bedroom Suite | Pillow-top beds, free minibar, in-room safe, desk

Treetop 1-Bedroom Suite

  • 70 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Treetop Deluxe

Treetop Deluxe | Terrace/patio

Treetop Deluxe

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Treetop Standard

Treetop Standard | Pillow-top beds, free minibar, in-room safe, desk

Treetop Standard

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Sunset at the Palms Resort - Adults Only - All Inclusive

Adults-only beachfront property with an outdoor pool
At Sunset at the Palms Resort - Adults Only - All Inclusive, spend the day on the private white sand beach where you can enjoy snorkelling. Then return for a meal at one of the property's 4 restaurants.
Sunset at the Palms Resort - Adults Only - All Inclusive offers 85 air-conditioned accommodations with free minibar items and minibars. Rooms open to balconies. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and hairdryers.

This Negril property provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and in-room massages can be requested.

A private beach and a health club are featured at the property. An outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials and manicures and pedicures.
Our customers tell us they can't get enough of Sunset at the Palms Resort - Adults Only - All Inclusive's great beach location. During your stay, you're just a quick walk from Jamaica Beaches. Free breakfast, free WiFi in public areas and 4 restaurants are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy Caribbean cuisine at Palm Grove, one of the property's 4 restaurants and 3 bars/lounges
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a private beach, a gym and a sauna
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Jamaica Beaches and 13 minutes on foot from Bloody Bay Beach
  • Airport shuttle service available for a fee
Sunset at the Palms Resort - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Sit back and relax on the beach with free beach club on site, umbrellas, and sunloungers. Have fun in the sun at Sunset at the Palms Resort - Adults Only - All Inclusive with summer activities such as snorkelling, scuba diving and windsurfing.

Free breakfast is available daily. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers an outdoor pool, a health club and a hot tub.

This 4.5-star Negril property is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.
Palm Grove – This buffet restaurant specialises in Caribbean cuisine and serves breakfast, lunch and dinner.
Lotus Leaf – This restaurant specialises in Fusion cuisine and only serves dinner. Reservations are required. Open selected days.
Palm Breeze Beach Grill – This beach brasserie specialises in Caribbean cuisine and only serves lunch. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Chefs' Showcase – This theme restaurant specialises in local cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open selected days.
Blue Coffee Cafe – Overlooking the pool, this café only serves light fare. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are not accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Water activities

Kayaking
Snorkelling
Windsurfing

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Bartending
Cooking

Entertainment

On-site live performances

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 3 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Blue Coffee Cafe
  • Chefs' Showcase
  • Lotus Leaf
  • Palm Breeze Beach Grill
  • Palm Grove

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor furniture
  • Terrace

Spa

  • Facials
  • In-room massages
  • Manicures/pedicures

Accessibility

  • No lift

More

  • 1 floor
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Comprehensive food waste policy
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Transport options are available for minimum 2 guests. Return airport shuttle service is available for USD 99 per person from Sangster International Airport (MJB) in Montego Bay.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sunset at the Palms Resort - Adults Only - All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 99 per person (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Sunset at the Palms Resort - Adults Only - All Inclusive offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Palms Sunset
Sunset Palms Negril
Sunset Palms Resort
Sunset Palms Resort All Inclusive
Sunset Palms Resort All Inclusive Negril
Sunset Palms Adults All Inclusive Negril
Sunset Palms Adults Inclusive
Sunset at the Palms Resort Adults Only All Inclusive
Sunset at the Palms Resort - Adults Only - All Inclusive Negril

Sunset at the Palms Resort - Adults Only - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 700 out of 1003 reviews" "
Rating 8 - Good. 189 out of 1003 reviews" "
Rating 6 - Okay. 66 out of 1003 reviews" "
Rating 4 - Poor. 27 out of 1003 reviews" "
Rating 2 - Terrible. 21 out of 1003 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Becky

Liked: Cleanliness, staff & service
Stayed 7 nights in Jun 2024

10/10 Excellent

Paul Albert

Stayed 7 nights in May 2024

8/10 Good

Kristin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet , if that is what you’re looking for. Small and cute
Stayed 3 nights in Aug 2024

10/10 Excellent

Evadney

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great
Stayed 5 nights in Aug 2024

10/10 Excellent

Daphne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff members that we encountered were above and beyond expectations; namely, Cadesa, Jamie Tarine, and Dhalia, Sadesa.
Stayed 4 nights in Aug 2024

10/10 Excellent

Michel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sunset at the palms was hands down the most romantic vacation we’ve ever had. It was our 20th anniversary and SATP made every effort to make sure our vacation was amazing. Kadian the concierge was awesome at making sure everyday was special for us. The staff, the food and the entertainment was all so romantic. Highly recommend this place for couples!
Stayed 5 nights in Aug 2024

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love it here! Such beautiful grounds, fantastic service, kind and helpful staff, best beaches. We love the tree houses. Food is always good and we love the slow pace of this quiet and tranquil resort.
Stayed 6 nights in May 2024

10/10 Excellent

Hopelyn, San Angelo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very nice. Love the staff, very friendly and nice
Stayed 5 nights in Aug 2024

10/10 Excellent

KULVINDER SINGH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing! Staff is incredibly friendly and super helpful. It's a smaller resort which we liked. Food is the best we had at an all inclusive resort. Best part is the beach which is clean, warm and shallow. Only downside for us was it rained a lot and lots of mosquitoes. But that's Mother Nature for ya!! Will definitely be back, it was our 20 year anniversary and so happy we spent it there
Stayed 7 nights in Jul 2024

10/10 Excellent

Anel

Stayed 5 nights in Jul 2024

10/10 Excellent

Keishana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was ok. There was a problem with the hot water, but they fixed it. I didn’t like the view for an upgraded room. The pros are the Customer service. They are genuine and really care about you. You are not just a number. The bartender in the main lobby was awesome. Dahlia at the front desk was awesome. Bianca was also great. I would come back again and again strictly off of Customer service. And the beach is beautiful. If you get there early enough, you can have your own hut
Stayed 3 nights in Jul 2024

10/10 Excellent

Sadimira

Stayed 8 nights in Jul 2024

10/10 Excellent

Ismet

Stayed 8 nights in Jul 2024

4/10 Poor

Ana

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
I wouldn’t say that the sunset at the palms was terrible but it wasn’t great either. For an all inclusive ADULTS ONLY I expected more. they really got to setup with their drink menu and add some entertainment. The taste of their cocktails was questionable and by 9pm the place was dead. It felt more like a retirement home than a vacation destination. Not to mention their pool was always dirty. Getting into the the water felt like swimming in a pond, all slimy with creatures floating around. On the bright side the room were supper pretty and clean. The staff were all super nice and friendly. This place gives expensive motel vibes, somewhere you go to eat and shower, unless maybe you’re in your 50’s then maybe the vibe might hit different
Stayed 4 nights in May 2024

8/10 Good

Paige

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful, the food was amazing and the staff was great! Some of the bathrooms needed to be fixed or upgraded but would still recommend to others.
Stayed 6 nights in Jun 2024

10/10 Excellent

ganesh

Stayed 5 nights in Jun 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2023

4/10 Poor

Rodney

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The description and pictures displayed about the property are deceiving. The property is very small and the beach is across the street and it closes at 7pm. No late night walks along the beach. When we arrived we were checked in and given two formal dinner dates and times. After being checked in we were told we were getting a tour of the property. The tour consisted of a walk in about a 20’ circle. The restaurant, pool, coffee bar, piano bar and gift shop could all be seen without leaving that circle. We were taken to our room which was disappointing. The fixtures were in need of repair. The decor was severely outdated. Outside of the window was a huge swarm of bees that were living inside of the siding. I pointed this out twice and it was never addressed. The pool has a total capacity of 12 people. Not exactly what you expect at a resort. The entertainment was basically non existent at the property. Several night you have just piano Paul playing, one night karaoke, one night a band (this was a stretch). Dinner each night was very limited with few choices. Lunch was typical grill style food but not a buffet. Breakfast was the same every morning. The pancakes and waffles were so hard you couldn’t eat them most days. Other days they had a crunch to them. Again very limited choices for breakfast. The two formal dining experiences were very poor the food wasn’t good. One of them was basically leftovers. I’ve stayed at better for a lot cheaper.
Stayed 7 nights in Jun 2024

8/10 Good

Selwyn Sean

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
the property itself is nice and have a lot of privacy but the food options could be better and they should include room service with the price you pay instead of charging extra for it. only 1 restaurant is open most days and your other option is buffet. The food quality is pretty good but as I said they should be more options esp for lunch and snacks.
Stayed 4 nights in Jun 2024

10/10 Excellent

Douglas Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great place with great staff. Staff was always happy and very helpful.
Stayed 5 nights in Jun 2024

10/10 Excellent

Derrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is exquisite!! If you are looking to go to Jamaica and have the luxury of an all inclusive but a relaxed and intimate time with your partner this is the place to go. The food was some of the best food I have ever had. The staff did a perfect job of being friendly, professional, and personal with each person here. It has been a great experience for my wife and I celebrating our 20th wedding anniversary. The only downside I could say is be sure to bring big spray as the mosquitos are bad at night even though they spray every night. I cannot wait to come back to this resort again.
Stayed 6 nights in Jun 2024

10/10 Excellent

Katharyn

Stayed 5 nights in Jun 2024

8/10 Good

Mary Lea

Travelled with partner
Liked: Cleanliness, staff & service
Sunset at the Palms is a wonderful, quiet escape. This was our second time here and we did see that some areas of the property have not been kept up very well. As well, some of the staff seemed "unhappy" and perhaps annoyed with extra requests. However, the beach is amazing! If you want to do anything or go anywhere from the resort, you either need to shop on the beach (bring american dollars), or pay through the nose for a taxi.
Stayed 7 nights in Jun 2024

10/10 Excellent

Baraah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, relaxing place to stay. I would recommend staying here again.
Stayed 5 nights in Jun 2024

8/10 Good

Christie, Picayune

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and good food. The beach area and beach bar was excellent.
Stayed 5 nights in Jun 2024