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Hotel Santander Plaza

3.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hotel Santander Plaza

Desk, laptop workspace, free WiFi, bed sheets
View from property
Reception
Exterior
Point of interest

Reviews

4.0 out of 10

Popular amenities

  • Pet-friendly
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
Carrera 4 #7-63, Neiva, 410010
  • Santander Park
    ‪1 min walk‬
  • Neiva Cathedral
    ‪1 min walk‬
  • University Corporation of Huila
    ‪20 min walk‬
  • Neiva (NVA-Benito Salas)
    ‪11 min drive‬

Room options

View all photos for Executive Quadruple Room

Executive Quadruple Room | Desk, laptop workspace, free WiFi, bed sheets

Executive Quadruple Room

  • 18 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Family Room

Family Room | Desk, laptop workspace, free WiFi, bed sheets

Family Room

  • 24 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

View all photos for Superior Room, Balcony, City View

Desk, laptop workspace, free WiFi, bed sheets

Superior Room, Balcony, City View

  • 16.5 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room

Executive Room | Desk, laptop workspace, free WiFi, bed sheets

Executive Room

  • 12.0 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room, Balcony, City View

Executive Double Room, Balcony, City View | Desk, laptop workspace, free WiFi, bed sheets

Executive Double Room, Balcony, City View

  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Triple Room, Balcony, City View

Desk, laptop workspace, free WiFi, bed sheets

Executive Triple Room, Balcony, City View

  • 16.5 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Executive Triple Room

Executive Triple Room | Desk, laptop workspace, free WiFi, bed sheets

Executive Triple Room

  • 13.2 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About this property

Hotel Santander Plaza

Hotel with free breakfast, steps from Santander Park
This hotel features concierge services, a 24-hour front desk and free breakfast. WiFi in public areas is free.
Hotel Santander Plaza offers 28 air-conditioned accommodations, which are accessible via exterior corridors, and features free toiletries and a ceiling fan. 32-inch Smart televisions come with premium digital channels and Netflix.

Bathrooms include a shower with a rainfall showerhead. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is provided on a daily basis.

During your stay at Hotel Santander Plaza, you're just a quick walk from Santander Park. Enjoy features like free breakfast and free WiFi in public areas, plus concierge services.
  • Free local cuisine breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Services include a concierge
  • Steps from Santander Park and 11 minutes on foot from Magdalena River
  • Pets welcome free of charge
Free breakfast is available daily. WiFi is free in public spaces. Hotel Santander Plaza also features concierge services and a water dispenser.

Smoking is allowed in designated areas at this 3-star Neiva hotel.

Guests are served a free local cuisine breakfast daily from 7:00 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 9:30 AM

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Smooth flooring in room
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with premium digital channels
  • Netflix
  • Streaming services

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Laptop workspace
  • LED lighting
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 2:00 PM

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property doesn't offer after-hours check-in. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.

Property is also known as

Hotel Santander Plaza Hotel
Hotel Santander Plaza Neiva
Hotel Santander Plaza Hotel Neiva

Hotel Santander Plaza Reviews

Reviews

4.0
Rating 10 - Excellent. 0 out of 1 reviews" "
Rating 8 - Good. 0 out of 1 reviews" "
Rating 6 - Okay. 0 out of 1 reviews" "
Rating 4 - Poor. 1 out of 1 reviews" "
Rating 2 - Terrible. 0 out of 1 reviews" "

4.0/10

Cleanliness

10/10

Staff & service

2.0/10

Amenities

2.0/10

Property conditions & facilities

Reviews

4/10 Poor

Vojtech

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I will start with the good part: staff were friendly, helpful and patient with my limited Spanish skills. The room I received was poorly equipped and seemingly in midst of reconstruction. Although this was a budget decision and I didn't pay much, the price should cannot justify missing toilet seat and broken shower with one temperature: cold. The water was flowing in one stream like from a hose attached to the wall. The walls had numerous wet stains and dark spots that I decided I won't inspect closer. You'll get one towel and one tiny soap bar which you will be moving from sink to shower. Liquid soap dispensers were empty. There were stains on the sheets and other signs of dirt around the room. Not suitable for people with any issues, the stairs are steep and there's no elevator. Luckily, I only stayed overnight and left early in the morning. Owners should act swiftly to make these rooms at least half decent. Again thank to the reception staff who are friendly and hard-working.
Stayed 1 night in Nov 2024