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Junior Suite

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Business Double Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Superior Single Room

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Business Single Room

Bed Count 2 Twin Beds Maximum Occupancy 1 Max

Superior Double Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at ACHAT Hotel Neustadt an der Weinstraße. During your stay, you're just a quick walk from Palatinate Forest Nature Park. Free WiFi in public areas, a restaurant and a gym are available.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, conference space and laundry facilities
  • On-site recreation includes a gym and a sauna
  • Steps from Palatinate Forest Nature Park and 7 minutes on foot from Galerie ASPEKT
  • Dogs welcome for a fee

ACHAT Hotel Neustadt an der Weinstraße ratings based on 6 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for ACHAT Hotel Neustadt an der Weinstraße

Everyone (4) Couples (1) Family (1)
4 out of 5

Posted by on 16 Jul 2024

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Comment from Hotel Management

24 Jul 2024 by Das Team vom Achat Hotel Nesutadt

Vielen Dank für Ihre Bewertung.

4 out of 5
Kann man weiter empfehlen! Sehr gutes Frühstück!🤗

Posted by on 15 May 2024

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Comment from Hotel Management

16 May 2024 by Freundliche Grüße, Ihr Team vom ACHAT Hotel Neusta

Sehr geehrter Achim, herzlichen Dank für Ihre positive Rückmeldung!. Wir hoffen, dass Sie eine angenehme Heimreise hatten und freuen uns, wenn wir Sie wieder einmal in bei uns begrüßen dürfen.

4 out of 5
Das Hotel liegt zentral, Parkplatz vor Ort, Zimmer war sauber, gute Betten, grosszügiges Frühstücksbuffet

Posted by on 1 Oct 2022

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Comment from Hotel Management

21 Oct 2022 by Freundliche Grüße, Ihr Team vom ACHAT Hotel Neust

Sehr geehrter Elke , herzlichen Dank für Ihren Aufenthalt in unserem Haus. Wie freuen uns sehr, dass Sie sich die Zeit genommen haben, diesen online zu bewerten. Über Ihre positive Rückmeldung freut sich unser ganzes Team! Die Gästezufriedenheit ist unser wichtigstes Ziel. Wir hoffen, dass Sie eine angenehme Heimreise hatten und freuen uns, wenn wir Sie wieder einmal in bei uns begrüßen dürfen.

3 out of 5

Direkt beim Bahnhof

So ein Zimmer habe wir noch nie gesehen. Zuerst stachen diverse Flecken am Teppich neben dem Bett ins Auge - wir dachten, dass die sicher schon x mal desinfiziert und geschruppt wurden. Als wir dann ins Bad gingen und an den Wänden entlang noch 40cm lange Haare sahen und ein nicht gereinigtes WC vorfanden. Wurde es uns betreffend den Flecken neben dem Bett richtig übel. Im Bad wurde definitiv, wenn überhaupt etwas, dann nur das Waschbecken gereinigt. Wir waren richtig Müde und wollten um 0:20 einfach nur noch schlafe. Das Frühstück war wirklich sehr ausgiebig und gut, können wir nur empfehlen. Auch das Personal war sehr nett und aufmerksam. (Die Küche haben wir aber nicht inspiziert) 100 Euro für ein Doppelzimmer ohne Frühstück würden wir nicht mehr bezahlen.

Posted by , from schweiz on 14 May 2018

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Comment from Hotel Management

22 May 2019 by Albert

Wir haben Ihr Anliegend an unsere Geschäftsstelle weitergeleitet. es tut uns Leid.

3 out of 5

Zentral gelegen

Sehr nettes Personal, zentrale Lage. Frühstück war gut, kostet jedoch 17 EUR. Das Zimmer war klein bietet aber den üblichen Komfort. Allerdings war es gegen die Strasse ausgerichtet - Fenster kann man dadurch frühmorgens nicht öffnen... Die Teppiche im Zimmer und Flur sind nicht mehr zeitgemäss. Der Name PREMIUM Hotel war für mich somit nicht angemessen und etwas irreführend.

Posted by , from Schweiz on 19 Apr 2018

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Comment from Hotel Management

24 May 2019 by Albert

Es tut uns Leid dass Sie nicht zufrieden waren.

4 out of 5

Hotel zentral gelegen

Das Hotel liegt sehr zentral in unmittelbarer Nähe des Bahnhofs und der Fussgängerzone. Es hat eine eigene Tiefgarage.

Posted by on 3 Oct 2016

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About the ACHAT Hotel Neustadt an der Weinstraße

Location Exterstraße 2, Neustadt an der Weinstrasse, RP 67433

Property Features

ACHAT Hotel Neustadt an der Weinstraße offers its guests a health club and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly ACHAT Hotel Neustadt an der Weinstraße. Parking is available for a fee. This 3-star Neustadt an der Weinstrasse hotel is smoke free.

  • 1 building
  • 123 guestrooms or units
  • 4 levels
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Neustadt (Weinstr) Central Station (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

ACHAT Hotel Neustadt an der Weinstraße offers 123 accommodations with minibars and complimentary bottles of water. Cable televisions are provided. Bathrooms include baths or showers and hairdryers. This Neustadt an der Weinstrasse hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on request.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Hypo-allergenic bedding
  • Bath or shower
  • Housekeeping (on request)
  • Hairdryer
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Heating
  • Ensuite bathroom
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.

ACHAT Hotel Neustadt an der Weinstraße has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Hiking/biking trails nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Cots (infant beds) are available for EUR 15.0 per night.

Pet Policy

  • Pets: EUR 15 per pet, per night
  • Only dogs are allowed Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards, debit cards and cash

This property uses eco-friendly cleaning products

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, debit cards and cash. This property uses eco-friendly cleaning products.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Humane animal treatment
  • UnionPay
  • Staffed front desk
  • Children stay free - maximum age 6
  • Guest education on local ecosystems and culture
  • Comprehensive recycling policy
  • Children stay free
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 21 for adults and from EUR 10.5 for children
  • Self-parking fee: EUR 10 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15.0 per night
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Neustadt
  • Hotel Ramada Neustadt
  • Ramada Hotel Neustadt
  • Ramada Neustadt
  • Ramada Neustadt Hotel
  • Neustadt An Der Weinstrasse Ramada
  • ACHAT Premium Neustadt/Weinstraße Hotel
  • ACHAT Premium Neustadt/Weinstraße Neustadt an der Weinstrasse
  • ACHAT Premium Neustadt/Weinstraße
  • ACHAT Premium Neustadt/Weinstraße
  • ACHAT Hotel Neustadt an der Weinstraße Hotel

You should know

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.