Crystal Kaymakli Hotel & SPA

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December 2024
January 2025

Photo gallery for Crystal Kaymakli Hotel & SPA

Aerial view
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Property grounds
Lobby
Lobby sitting area

Reviews

5.8 out of 10

Popular amenities

  • Bar
  • Pool
  • Gym
  • Spa
  • Room service
  • Housekeeping

Explore the area

Map
Belediye Cad. No: 114, Nevsehir, Nevsehir
  • Kaymakli Underground City
    6 min walk
  • Derinkuyu Underground City
    9 min drive
  • Mazi Underground City
    12 min drive
  • Nevsehir (NAV-Cappadocia)
    46 min drive

Room options

Standard Room

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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About this property

Crystal Kaymakli Hotel & SPA

Eco-certified hotel with full-service spa and free valet parking
A full-service spa, an indoor pool and an outdoor pool are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a restaurant, a nightclub and a fitness centre are on-site. Housekeeping is available on request.
Crystal Kaymakli Hotel & SPA offers 272 air-conditioned accommodations with minibars and a safe. 60-cm flat-screen televisions come with satellite channels. Bathrooms include a bath with a deep soaking bath and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include sports massages, facials and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and reflexology.
During your stay at Crystal Kaymakli Hotel & SPA, you're just a quick walk from Kaymakli Underground City. Enjoy features like free WiFi in public areas and free valet parking, plus a full-service spa.
  • Free WiFi
  • Free valet parking and self-parking
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Take a swim in the indoor and outdoor pools
  • Indulge with facials, body treatments or massages at the spa
  • Services include supervised childcare, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a sauna and basketball
  • Just a 1-minute drive from Kaymakli Underground City and 9 minutes from Derinkuyu Church
Crystal Kaymakli Hotel & SPA offers its guests a full-service spa, an indoor pool, and an outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 3508 square feet (326 square metres) and includes conference space. A nightclub, a fitness centre, and a sauna are also featured at the eco-certified Crystal Kaymakli Hotel & SPA. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Nevşehir hotel.

On-site venue – This restaurant specialises in Turkish cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, German, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 3,508 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Facials
  • Reflexology
  • Sauna
  • Spa treatment rooms
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 60-cm flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 12:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Crystal Kaymakli Hotel & SPA

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival.
Property Registration Number 8575

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Crystal Kaymakli & Nevsehir
Crystal Kaymakli Hotel & SPA Hotel
Crystal Kaymakli Hotel Nevsehir
Crystal Kaymakli Nevsehir
Crystal Kaymakli Hotel & Spa Turkey/Nevsehir
Crystal Kaymakli Hotel & SPA Nevsehir
Crystal Kaymakli Hotel & SPA Hotel Nevsehir

Crystal Kaymakli Hotel & SPA Reviews

Reviews

5.8
Rating 10 - Excellent. 4 out of 17 reviews" "
Rating 8 - Good. 3 out of 17 reviews" "
Rating 6 - Okay. 2 out of 17 reviews" "
Rating 4 - Poor. 3 out of 17 reviews" "
Rating 2 - Terrible. 5 out of 17 reviews" "

7.4/10

Cleanliness

6.2/10

Staff & service

6.6/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

4/10 Poor

Khaled, Kaifan

Travelled with group
Liked: Cleanliness, staff & service
It’s very old hotel
Stayed 1 night in Oct 2021

4/10 Poor

alex, spain

Disliked: Staff & service, property conditions & facilities
Not a 5star hotel. Far from everywhere.
Didnt feel confortable, could not enjoy the stay at hotel , could not use installations properly, they changed what they promissed.

2/10 Terrible

bad hotel experience123

Disliked: Staff & service
Don't even think about it!
They announce this hotel as a 5 star, in reality seems more like 2 star at the most! Staff barely speak english and when I showed them the reservation they didn't recognize it, not even the staff from the reservation company were able to contact them! I had to dial from my cell phone and then pass my phone to reception, spend a lot in roamimg charges! Their help through the phone is minimal and people are rude, a huge waste of money!

6/10 Okay

Verified traveller

Travelled with family
Otel kesinlikle 5 yıldızlı değil. Crystal Otelleri tarafından denetlenmesi gerektiğini düşünüyorum. Hotels'te sadece oda kahvaltı seçeneği vardı. Otele gidince yemek ücretini resepsiyonun almaması ve restorandaki çalışanlara ödeme yapmak ayrı bir problem. Daha çok tur şirketlerine hizmet veren bir otel. Mecbur kalmadığım sürece tekrar gitmem.
Stayed 1 night in Oct 2021

2/10 Terrible

Mutlu

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Konaklamada yaşanan sıkıntılar
Hotels.com gösterilen özelliklerde değil, çift kişilik yataklı olarak rezervasyon yapmamıza rağmen tek kişilik iki ayrı yatak verdiler,şikayetimizi belirtmemize karşın bizde internette belirtildiği özelliklerde oda olmadığını, internete kemer merkez bildirimde bulunduğu için bu tip yanlışlıkların olduğunu yapacakları birşey olmadığını beyan ettiler.ayrıca otele girişte otelle ilğili hiçbir bilgi vermediler Genel olarak olumsuz bir tatil geçti

8/10 Good

Mustafa Emre

Liked: Cleanliness, staff & service, property conditions & facilities
İlçede güzel bir otel
İlçede bulunmasına rağmen oldukça büyük ve az sayıda misafir olmasına rağmen açık büfe çıkaracak kadar güzel bir otel, odalar biraz eski dizayn olsa da bölgede kalmak için kesinlikle tavsiye ederim. Ancak alkol ürünlerinin fiyatı biraz makul olmalı

4/10 Poor

Catarina, Portugal

Disliked: Staff & service
Not to repeat
No one in reception could explain how to get from airport to hotel; Bad food and always the same; Hot days and waterless pool; Very far from everything.

8/10 Good

Iskender

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

hakan, İstanbul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otel hak
Otelden memnun kalmadık biz Bala'yı çifti olarak geldik otelin hiç bir alternatif seçenekleri yoktu. Otel soğuk oda soğuk yemekler soğuk. Birtek personel cok güleryüzluydu diyebiliriz ama genel anlamda hiç memnun kalmadık otelden birdaha kaymaklı mı asla

2/10 Terrible

Mesut, Kornwestheim

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Nichts für die Familie bestimmt.
Zimmer vertauscht, keine Englisch Kenntnis, Fittnessgeräte teilweise defekt, Pool zu kalt bzw.Temperaturregler defekt.

8/10 Good

Songül, s

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Crystal otel hakkindaki yorumum
Otel sessiz ve gūzeldi personel gūleryūzlū ve yardim severdi arabaniz yoksa ulasimin Zor oldugu bir bõlge

6/10 Okay

Alp, ankara

Liked: Cleanliness, staff & service
Genel olarak kotu değil!
Bolgeyi gezerken geceleme anlamında güzel bir durak. Yemek çeşitliliği, kalite ve lezzeti en olumsuz tarafı.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
servis mükemmel
Sakin ve huzurlu bir tatildi.Otel çalışanları güleryüzlü ve ilgili.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Çalışanlar çok içten ve ilgili
otel çok sakin ve huzur verici akşam yemekleri çok lezzetli çalışanlar çok iyi tek sıkıntısı havuzunun çok soğuk olması internette de problem yaşadım genel olarak memnun kaldık

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Merkeze uzak
İnterneti cok kötü işlerimi takip edemedim.yemekte içeceklerin ücretli olması cok kötü,havuz ısıtması yok. Calısanlardan cok memnun kaldık cok ilgililerdi...