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Best Western San Marcos

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western San Marcos

Lobby
Property amenity
Premium bedding, in-room safe, desk, laptop workspace
Lobby
Outdoor pool, pool loungers

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
  • Breakfast included
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
917 N I 35, San Marcos, TX, 78666
  • Rio Vista Park
    12 min walk
  • Fuego Tortilla Grill-San Marcos
    2 min walk
  • San Marcos Station
    3 min drive
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    36 min drive

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Comfort Inn & Suites

Pool
Breakfast included
Parking included
Free WiFi
3.7 out of 5, Good, (1000)
The price is CHF 99
for 1 night
includes taxes & fees
3 Jan - 4 Jan
Comfort Inn & Suites

About this property

Best Western San Marcos

Hotel with free breakfast, near Texas State University
Along with an outdoor pool, this smoke-free hotel has a business centre and laundry facilities. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out and a front desk safe.
Best Western San Marcos offers 50 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Premium cable televisions are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Best Western San Marcos. During your stay, you're just a quick walk from Ramon Lucio Park. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and laundry facilities
  • Just a 2-minute drive from Texas State University and 8 minutes from San Marcos Premium Outlets
Public spaces have free WiFi and wired Internet. You'll find a business centre on site. Free breakfast is available daily. An outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly Best Western San Marcos. Free self parking is available.

This San Marcos hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Hotel San Marcos
Best Western San Marcos
San Marcos Best Western
Best Western San Marcos Hotel
Best Western San Marcos Hotel
Best Western San Marcos San Marcos
Best Western San Marcos Hotel San Marcos

Best Western San Marcos Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 257 out of 737 reviews" "
Rating 8 - Good. 248 out of 737 reviews" "
Rating 6 - Okay. 128 out of 737 reviews" "
Rating 4 - Poor. 63 out of 737 reviews" "
Rating 2 - Terrible. 41 out of 737 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Darci, Didsbury

Liked: Cleanliness, staff & service, amenities
Convenient location for someone travelling through and getting to know the area. The visitor information centre is very close by and that was very helpful and I enjoyed this area right off the main highway. The hotel was quiet and comfortable and exactly what I was looking for.
Stayed 1 night in Sep 2024

10/10 Excellent

Craig

Stayed 1 night in Sep 2024

6/10 Okay

Carmen, West Sacramento

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Facility is out dated. Bathroom was awful. Room needed to be vacuumed behind furniture.
Stayed 2 nights in Sep 2024

10/10 Excellent

LAKESHIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Marius

Stayed 1 night in Aug 2024

8/10 Good

Donald

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very old . Could never figure out tv?
Stayed 1 night in Aug 2024

10/10 Excellent

Obed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
Good location, dated facility.
Good location. No stairs to 2nd floor. AC only worked intermittently (Aug) so was warm, and when on it was very loud.
Stayed 1 night in Aug 2024

4/10 Poor

Giovanni

Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2024

4/10 Poor

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities
Meh. The hotel was definitely not worth the price. Rude reception.
Stayed 1 night in Jul 2024

8/10 Good

Pete

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Brenda

Travelled with family
Disliked: Property conditions & facilities
room had a musty wet carpet smell to it pool was nice but lots of highway noise
Stayed 2 nights in Jul 2024

10/10 Excellent

Alexa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jul 2024

6/10 Okay

Heather

Travelled with family
Liked: Staff & service
The room was so damp that all my clothes came home wet and smelled of mildew. I had to wash the inside of my suitcase as well. The carpet in front of the A/C was wet. My sink was completely stopped up. I stayed post-Beryl and understand this plight but I’m not sure the hotel was ready and I question whether or not it was healthy for the the dozens of teachers that stayed there (for a math conference) and had similar or worse experiences. I’m so sorry for the city and its residents. The Holiday Inn express employees were so kind and helpful and did the best they could but it really was an abysmal stay. :(
Stayed 2 nights in Jun 2024

4/10 Poor

Robert

Disliked: Property conditions & facilities
2 story no elevator and dirty
Stayed 1 night in Jul 2024

8/10 Good

maricela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

KHANHVAN, Houston

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was right on the price and right on the location. Would definitely stay here again.
Stayed 2 nights in Jul 2024

4/10 Poor

Kristen

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Room felt damp and smelled musky. Turns out the window unit is leaking and the floor was wet. Very noisy - no sound proofing - could even hear people walking around on the floor above
Stayed 1 night in Jul 2024

6/10 Okay

Diane

Liked: Staff & service, amenities, property conditions & facilities
Very noisy. The guests could be heard in the hall talking, going in and out of rooms, slamming doors.
Stayed 1 night in Jun 2024

8/10 Good

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities
Terrible location as the interstate exit is right in front of the hotel and it is under construction. Take your life in your hands trying to turn into the parking lot or trying to get out. Horrible experience . . . . . people drive stupid fast . . . and just don't care. Stay on the back wall of the property . . no street noise. If you stay on the front or east side? You will hear the interstate I 35 your entire stay. A very busy road . . . the staff? Wonderful people. Ya just don't wanna go here or anywhere in San Marcos on the weekend. Maybe if you get away from the interstate. Lots and lots of road work and construction. It didn't help there was a tropical storm dropping buckets of water. The pool was out of commission my entire stay due to rain water.
Stayed 2 nights in Jun 2024

10/10 Excellent

Vicki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This BW is off a very busy interstate and the exit ramp from the freeway is under construction . . . . high speed exits as you are trying to turn onto a one lane feeder road. Almost was hit . . . .be very careful. The property was clean and quiet Wed and Thur but all that changed on Friday. Sat morning breakfast? A zoo. Kids walking around touching everything, no food in the fridge . . ran out of everything. It was just nasty. So? Stay here on a weekday. The weekend? A hard pass. The employees were super nice. Be careful if you go next door to eat. Last Friday night? They charged me twice for the same meal. Just finally received a credit a week later. What a hassle. Pay cash as no one seems to know what they are doing. The food was great? The help? Not so much. And steer clear of Texas Roadhouse. A 30 minute wait and it was like eating in a bowling alley. Noisy, crowded . . . . stressed out after that experience.
Stayed 1 night in Jun 2024

8/10 Good

Alyssa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice to stay, very clean, attentive staff. We had an issue with the room given and talked to the staff and they switched us right away. I would have appreciated the pool more clean of debris since it's out in the open. Other than that good.
Stayed 3 nights in May 2024

10/10 Excellent

Ismael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very accessible, close to main road, good location. Very affordable, overall great!
Stayed 1 night in Jun 2024

2/10 Terrible

Michael L

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor quality and management
Everything is very dated and worn. Towels were dirty with make-up from a prev guest I assume. Management of the guests was poor. Children running up and down halls playing at all hours. Adults yelling in the halls, slamming doors. Some people smoking marijuana on the premises. The smoke was flowing up to our room and smelled in the room. We did not even stay the 2nd night because of this.
Stayed 2 nights in Jun 2024